Re: Communities of practice, and right technology platforms, enablers to effectively facilitate the community #CoP

Ilaria Urbani

Hi Vandana,

I second what Chris said, the WB toolkit is indeed a very useful resource that can help in setting up and managing communities.


I would recommend you the following resources that supported me a lot in establishing some of the IFAD communities.


-          The WB’s Building Community: A primer (prior to the toolkit’s launch; it is a very detailed and practical publication with several templates you might adapt to your context/needs)

-          Attached a case study from UNICEF (Paola Storchi), this can help you a lot on the point you made about “the value communities can bring to business”.

-          The UNICEF’s Knowledge Exchange Toolbox, at the very end there is a whole section on Online Communities


Happy to connect and discuss about CoPs if you want!


Thanks and Best, Ilaria


Ilaria Urbani
Knowledge Management and Communities of Practice Consultant
Strategy and Knowledge Department (SKD)
Via Paolo di Dono 44, 00142 Rome, Italy
Tel. +39 06 54595051 | Mob. +39 3804353497





From: <> On Behalf Of Vandana Wadhawan via
Sent: 08 May 2022 07:37
Subject: [SIKM] Communities of practice, and right technology platforms, enablers to effectively facilitate the community #call-for #CoP


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Hi All, 

Can you lead me to the resources and insights that talk about CoPs, and could answer following queries?
Happy to know your thoughts on how to establish a CoP with an aim to enable leaders (across different regions) to connect and collaborate for their priorities. 
My 3 main questions: 
- How will CoPs bring value to business? Any KPIs one could actively report?
- What enablers (technology, platform etc.) does one need to look into to facilitate a CoP?
- How does one plan about CoP sponsors, CoP members? and;  what must be done to keep them engaged in order to keep a CoP active and alive?




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