Re: Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer

Murray Jennex

This has also been my experience in all the knowledge retention/transfer efforts I've been involved in, the docs are stored and rarely read or used but the stories live in in the minds of the participants....murray jennex

-----Original Message-----
From: Bart Verheijen <bart.verheijen@...>
Sent: Sat, Jan 7, 2023 12:46 am
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer

Martin and Rupert,

I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). 
They were then interviewed by a few young (potential) employees from different departments (R&D; marketing; etc). 
The written reports of these interviews are stored, but mostly the 'stories' lived on in the young employees.


Bart Verheijen
+31 6 19 342 603

Op za 7 jan. 2023 om 06:51 schreef RupertLescott <rupertlescott@...>:
Hi Martin,
The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure.
Also, Dorothy Leonard has done a lot of work in this area; look her up and say hi from me if you make contact.

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