Re: Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer
toggle quoted message Show quoted text
Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc)
Author of the recent book - "The Knowledge Manager’s Handbook"
"Ambition without knowledge is like a boat on dry land."
From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Bart Verheijen
Sent: 07 January 2023 08:47
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer
Martin and Rupert,
I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work).
They were then interviewed by a few young (potential) employees from different departments (R&D; marketing; etc).
The written reports of these interviews are stored, but mostly the 'stories' lived on in the young employees.
Op za 7 jan. 2023 om 06:51 schreef RupertLescott <rupertlescott@...>: