Re: Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer

Nick Milton

Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc)



Nick Milton
Knoco Ltd
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Author of the recent book - "The Knowledge Manager’s Handbook"

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee



From: <> On Behalf Of Bart Verheijen
Sent: 07 January 2023 08:47
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer


Martin and Rupert,


I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). 

They were then interviewed by a few young (potential) employees from different departments (R&D; marketing; etc). 

The written reports of these interviews are stored, but mostly the 'stories' lived on in the young employees.




Bart Verheijen
+31 6 19 342 603



Op za 7 jan. 2023 om 06:51 schreef RupertLescott <rupertlescott@...>:

Hi Martin,
The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure.
Also, Dorothy Leonard has done a lot of work in this area; look her up and say hi from me if you make contact.

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