Re: Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer


Murray Jennex
 

I agree with you Nick, but having them available for history is the key thing. I wouldn't rely on them to know how to do the job now, but to provide insight into what has worked and what didn't work and why. And of course this varies with the type of organization, engineering organizations (of all types) are more apt to benefit than say sales organizations. The risk is in not understanding the limitations of past knowledge and this is true be it retiree knowledge or captured knowledge....murray jennex


-----Original Message-----
From: Nick Milton <nick.milton@...>
To: main@SIKM.groups.io
Sent: Wed, Jan 11, 2023 4:01 am
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer

There are three things that worry me about relying too much on retiree networks:
 
  1. The treacherous nature of human memory
  2. The fact that the retirees, once they retire, immediately become non-current in their knowledge. They retain the knowledge of the past, not the current, activities
  3. Their lack of access (they shouldn’t have access) to the confidential company files that act as memory-joggers
 
So the networks may work as a short term solution, but then become a risk
 
Nick Milton
Knoco Ltd

 
 
From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Robert M. Taylor via groups.io
Sent: 10 January 2023 23:08
To: main@SIKM.groups.io
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer #knowledge-retention #knowledge-transfer
 
This was the famous case of Bob Buckman's Buckman Labs, wasn't it, from the early days of KM? The story that retirees were retained in the network?

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