Hi Bart,
Building on Nick and Rupert’s points re ROCK, here is a 20 min video interview with Carla Newman, a one-time ROCK interviewer at Shell. Worth a watch – courtesy of a roundtable event organised Patrick Lambe‘s Straits Knowledge.

Cheers,

Chris

 

From: main@SIKM.groups.io <main@SIKM.groups.io> on behalf of Nick Milton <nick.milton@...>
Date: Saturday, 7 January 2023 at 13:28
To: main@SIKM.groups.io <main@SIKM.groups.io>
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer

Bart, as I understand it, the outputs of the ROCK process are used to update the Shell "body of knowledge" (Shell wiki, processes, training etc)

 

 

Nick Milton
Knoco Ltd
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Author of the recent book - "The Knowledge Manager’s Handbook"

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Bart Verheijen
Sent: 07 January 2023 08:47
To: main@sikm.groups.io
Subject: Re: [SIKM] Looking for a global benchmark on knowledge transfer

 

Martin and Rupert,

 

I believe the ROCK program was done for retiring experts. In their last 3-4 years, they get more time for knowledge sharing (and thus less project work). 

They were then interviewed by a few young (potential) employees from different departments (R&D; marketing; etc). 

The written reports of these interviews are stored, but mostly the 'stories' lived on in the young employees.

 

Bart

 

Bart Verheijen
+31 6 19 342 603

 

 

Op za 7 jan. 2023 om 06:51 schreef RupertLescott <rupertlescott@...>:

Hi Martin,
The Oil Major, Royal Dutch Shell has the ‘Retention of Critical Knowledge’ (ROCK) programme, whereby staff are interviewed every 5 or so years after a certain tenure.
Also, Dorothy Leonard has done a lot of work in this area; look her up and say hi from me if you make contact.
cheers,
Rupert