Re: Knowledge capture and the retrieval of knowledge exchanged during conferences #conferences #tools #knowledge-capture

Nancy Dixon

I have used  Issue Mapping and Dialogue . It takes a skilled person to create the map, but it's a great way to see the relationship between issues and to be able to  attach documents and notes.  Jeff Conklin has some research - here is one  - but more on his site.  There is also a youtube video that explains Issue Mapping. 


Nancy M, Dixon
Common Knowledge Associates
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now blogging at

On Jul 15, 2009, at 9:55 AM, mzaharee wrote:

I'm conducting a quick look assessment to determine what collaborative tools can be used to improve both the knowledge capture and the retrieval of knowledge exchanged during conferences/meetings/corporate events, etc. Is anyone familiar with any recent studies on web 2.0 tool usage trends in these settings? Would you mind sharing what best practices exist in your own companies.

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