Re: Request for strategy assistance #strategy
Jason:toggle quoted messageShow quoted text
I think you've gotten some good responses re "KM Strategy" so I'll go up a click to strategy itself. Strategy, along with tactics, is a means to an end; it speaks to how a particular goal or objective will be attained. So you have to be clear about the ends in order to formulate a strategy. From your inquiry, it seems you have been tasked to develop a knowledge management system (KMS). The first order of business for you is to pin down just what that means. Moreover, a KMS, like strategy, is a means to an end so you need also to pin down the ends this KMS will lead to. Some obvious questions follow:
Just what is meant by a KMS in this context?
How would things be different if a KMS were in place?
What business results is the KMS expected to produce or enhance?
Do you build it and roll it out all at once or in stages?
However you've defined KMS, how will people have to adjust and adapt to it? Who is likely to support or oppose it? Whose support do you need?
I could go on and on; so could others on this list and so could you. Therein lies my point: You need a long list of questions like these and others related to them in order to get clear about just what it is you're going to put in place and call a KMS and what kinds of changes are involved in doing that. Your "strategy" will emerge from that kind of thinking and analysis.
Finally, keep in mind the link between strategy and execution.
If you've got the right strategy but don't execute well, you will have muffed it.
If you've got the wrong strategy and you do execute it well, you run the risk of shooting yourself in the foot.
If you've got the wrong strategy and don't execute well, your effort is doomed from the beginning.
Only if you've got the right strategy and execute it well do you have a chance of succeeding.
The right strategy will emerge from some solid strategic thinking rooted in questions like those above and others you can add to the list. Good execution? Well, I'll assume you and your folks can do that.
Distance Consulting LLC
"Assistance at a Distance"
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