Re: Retention of Critical Knowledge Questions for Interview #knowledge-retention

Dennie Heye

Hi Lisa,

Shell has a ROCK program and if you want I can share a presentation with you which was approved for external disclosure. Send me an e-mail at dennie.heye[at] and I will reply with the attachment.

best regards,

Dennie Heye
Global Knowledge Manager HR IT
Shell International (the Netherlands)

--- In, "lsylvester68" <lisas@...> wrote:

I am a Knowledge Manager in a medium size law firm in Australia. After attendance at the KM & Collaboration conference, the firm is now looking at a ROCK programme being initiated. Although they have some idea of questions to be asked in the interview or questionairres, I would appreciate any recommendation of books, blogs, articles where this has been done before.


Lisa Sylvester | Knowledge Manager | Administration

MacGillivrays Solicitors | Level 2 | 200 Adelaide Street | Brisbane | QLD | 4000
T: 61 7 3228 5293 | F: 61 7 3221 8500 | E: lisas@...
GPO Box 2582 | Brisbane | QLD | 4001

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