Re: Web 2.0 #social-media
Hi, Steve,toggle quoted messageShow quoted text
Perhaps the web 2.0 tools leverage the intangible knowledge of opinion and accreted expertise. Answers congregate around questions much like birds around a thrown bag of popcorn. Web 2.0 tools also help identify expertise, promote crossing over occupational paradigms and lend a broader depth of perspective than a single tangible perspective in some sort of documented format.
I'm personally not ready yet to make the leap to total reliance on my peeps network for learning when I need it. I still need an overview model to build from (usually from a manual or cheeatsheet from one who has gone on before).
Instead, I would advocate for learning materials in smaller, bite-sized morsels that could be provided in conjunction with those people resources. Rather the whole book I'd like the ability to dip into the chapter or topics most relevant to me.
I'm involved with a massive cultural and technology shift in the government (Lotus Notes to Google Apps and server-based to cloud-based computing. ) Rather than using the model of prescripted documentation, learning guides, and other expensive repositories of learning, we're starting the dicussion around processes that folks are comfortable doing in Lotus and figuring how to do it in Google.
The idea is to shorten that hesitation employees may have where they know the task, but have to figure out the new way to do it. Short, portable steps to accomplishing tasks that can be presented in multiple formats (video, cbt, ppt, quicksheets) rather than a course "design" that is overloaded and overbuilt. Besides, we don't have any money to spend on training in the federal govt. I may be relying on a human network of new learners to support the brand new learners, so I'm uncertain how we are going to build this plane as we take off. I'm sure there's a case study or cautionary tale brewing here somewhere...
As for using the web 2.0 tools in this exercise. I think we'll use them for communicating initiative developments (feeds), q and a for burning questions (topic forums) and a place for people to vent their concerns, aha moments, and frustrations. Perhaps the networks will form naturally, but I'm enough of a skeptic to have a backup plan just in case people ask questions and people aren't out there answering.
--- In email@example.com, "Steven Wieneke" <swieneke@...> wrote: