Re: July 2011 SIKM Call: Steve Kaukonen/Stacie Brenkovich: Culture & Adoption and Content Harvesting #monthly-call #culture #extraction
--- In sikmleaders@..., "StanGarfield" <stangarfield@...> wrote:
RESPONSE: Steve can provide more details on this study and we have an external credential I can email..tried posting it here but it's too big.
RESPONSE: We leverage offshore KM resources to follow-up with the client teams in the beginning of the project to ask for the project overview and any sales materials, then towards the end for the deliverables. As a best practice, the sponsor makes the initial connection with the client team engagement so there is a better response. We've not had good response rate when random emails are sent from our team in India to client teams.
RESPONSE: We encourage people to post a link to thier contribution via our conversations capability within our communities/activity stream.
RESPONSE: See above