Re: New Trends in Knowledge Management #hot-topics

Stan Garfield

>How you would define Knowledge Management these days?

Knowledge Management is the art of transforming information and intellectual assets into enduring value for an organization's clients and its people.

The purpose of knowledge management is to:
  • Foster the reuse of intellectual capital
  • Enable better decision making
  • Create the conditions for innovation
KM provides people, processes, and technology to help knowledge flow
  • To the right people
  • At the right time
  • So they can act more efficiently and effectively
>What you think the most important trends are?

My top 3 KM trends today:

  1. Using enterprise social networking to enable more effective sharing, asking, and finding.
  2. Managing an organization's communities of practice program to improve the effectiveness of communities.
  3. Using badging, gamification (game mechanics), and recognition & rewards to increase effective participation in knowledge-sharing initiatives.
>Any outstanding success stories in your experience?

Yes, there are lots of success stories.  One good source is APQC

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