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Thank you for the two great references. I have looked at the APQC model in the past and like the fact that the assessment is tied to a benchmark. What is your experience with the acceptance of a KM audit/maturity model within a company (or the executives) when comparing a standardized solution like APQC to a homegrown one?
On Tue, Jan 14, 2014 at 8:13 AM, Jeff Stemke <jstemke@...> wrote: