Re: Interview transcripts, #knowledge-capture
Matt Moore <innotecture@...>
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Who writes up the transcripts - the interviewers, a professional transcription service or someone else?
A professional service normally documents everything. Anybody else will make editorial decisions about what to include.
The big question: is important information being left out of the transcriptions? Or is it just unimportant stuff?
If there is important stuff being left out then you need to either communicate that to the transcribers or get someone more reliable to do it.
From a user perspective, most readers prefer edited and structured text to unedited transcripts.
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On Mar 6, 2014, at 5:24 AM, <kcampting@...> wrote: