Re: Advice for a KM startup #expertise-location

Douglas Weidner

Dear Chris,

Expert locators have always been essential, since 'Tacit Software' focused on it in the late 1990s.

There are many such products, but I always favored ones that were self-populating.

Douglas Weidner,
Chairman, KM Institute

On Tue, Sep 23, 2014 at 6:40 PM, cmacomber@... [sikmleaders] <sikmleaders@...> wrote:

Hello all,

First, I want you to know that I'm a CEO of a startup called WhoKnows that sells to KM leadership like yourselves.  Given that disclaimer, I'd love to get your thoughts and advice on what we're doing.  Let me tell you a little bit about my company.

WhoKnows helps organizations understand "who knows what" inside your company to better facilitate knowledge sharing and collaboration.  Most employee profiles are empty or out-of-date, so it's difficult to find someone to help you when you need it.  Think of us a private LinkedIn powered by a machine learning platform.

WhoKnows automatically discovers dozens to hundreds of skills and professional interests about employees based on their work online, so they can review and decide what to publish to their corporate profile.  Then, we use these super-charged profiles to recommend in context the best colleague to help you whenever you search in any web app or search engine including Google, SharePoint, etc.  Essentially, we're trying to broker more organic introductions and collaboration between fellow employees based on their expertise.  

Wouldn't it be nice if employees cared as much about their internal profiles as much as their LinkedIn profiles?  We believe we can get employees excited about their employee profiles because we'll make them look good, do the grunt work for them, and protect their privacy at the same time.  At the same time, we'll provide the executives unprecedented insight into their company's expertise.  

I'd love to learn more about whether this would be compelling to KM leaders.  

  • Are KM leaders looking to foster more cross-departmental collaboration and micro-mentoring?  
  • Does not understanding the true breadth and depth of your companies employees' expertise keep you up at night?  
  • Is this a must have or a nice to have?
  • Or is this better suited for IT or HR leaders?

I'd love any thoughts you have on our offering as I'd love to learn more from this group.


Chris Macomber

CEO, WhoKnows


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