Jeffrey Keefer <jeffrey.keefer@...>
I agree with you about videos and the like, David. As I am talking about a senior knowledge worker, and while we have his writings, we do not really need to video or audio-record him talking about it. It is not as if he is producing widgets and we need to capture how he manages the lathe or anything of the sort.
Another concern I have with recording (putting on my hat as a qualitative researcher) is that some off-the-record comments that can provide great insight would not readily happen if things were being recorded (to theoretically use anywhere or share with others).
Jeffrey Keefer, Ph.D.
Director of Training and Knowledge Management
The Trust for Public Land
Creating Parks and Protecting Land for People
666 Broadway, 9th Floor
New York, NY 10012
From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Thursday, July 14, 2016 8:15 PM
Subject: Re: [sikmleaders] Knowledge Transfer Tool -- for Maximum future value
I’ve done videos with retirees and various elicitation sessions and ended with documents and videos that are really not used. Concentrating on the critical knowledge needed by peers and the retiree’s organization at least solves their initial worries.