October 2007 SIKM Call: Kate Pugh and Nancy Dixon - Knowledge Harvest Facilitation #monthly-call #knowledge-transfer

Peter West

Kate and Nancy,

Firstly, kudos for stimulating a fascinating dialogue related to the role of facilitation in knowledge harvesting. You gave us a lot to think about (and apply). I would be interested in your (and other SIKM members) thoughts regarding a related issue ...

One of the challenges associated with knowledge transfer is that the knowledge holder may be hesitant to transfer the knowledge because of concerns about how the knowledge will be understood, used and/or whether they are acknowledged as the source. What steps do you take to instill trust and credibility in the facilitator (and other knowledge receivers)?

Peter West
Continuous Innovation

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