Re: October 2007 SIKM Call: Kate Pugh and Nancy Dixon - Knowledge Harvest Facilitation #monthly-call #knowledge-transfer
Peter West
Nancy,
toggle quoted messageShow quoted text
I agree that tacit knowledge can be strongly linked to identity and this can play an important role in knowledge transfer (and thank you for the interesting citation). Tacit knowledge transfer can be a complex act involving many factors - identity being one, trust being another. With regard to trust, you may be familiar with the work on: a) competence-based and benevolence-based trust by Abrams, Cross and Lesser (e.g., one of many references: Nurturing Interpersonal Trust for Knowledge-Intensive Work) b) process-based trust by Ford (e.g., Trust and Knowledge Management: The Seeds of Success) A synthesis of the trust and knowledge literature would indicate that they are strongly linked. I was curious as to whether you had explicitly considered/incorporated trust in your harvesting model/process. Peter nancymaydixon wrote:
|
|