Re: February 2017 SIKM Call: Phil Verghis - Empowered Experts Everywhere

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Susan Ostreicher #5140 Edited TO: SIKM Leaders Community Today we held our 138th monthly call. Here are the details: February 21, 2017 SIKM Call: Phil Verghis - Empowering Experts Everywhere: Practical ways this works in Customer Support/Operations Slides Recording Thanks again to Phil for presenting. You can continue the discussion by replying to this thread.
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