Re: February 2017 SIKM Call: Phil Verghis - Empowered Experts Everywhere #monthly-call #expertise

Susan Ostreicher

TO: SIKM Leaders Community
Today we held our 138th monthly call. Here are the details:
  • February 21, 2017 SIKM Call: Phil Verghis - Empowering Experts Everywhere: Practical ways this works in Customer Support/Operations
  • Slides
  • Recording
Thanks again to Phil for presenting. You can continue the discussion by replying to this thread.

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