Re: Business Case for KM #value
RROI = relative return on investment. It's a useful way to rigorously evaluate alternatives when direct financial benefits aren't applicable.
The basic steps are:
To be clear: with RROI, even though dollar calculations are used it is not a promise to change the bottom line by that amount. Rather, the line of reasoning is:
I have attached a spreadsheet with a simple worked example for
==================================== Stephen Bounds Director & Principal Consultant knowquestion Pty Ltd E: sb@... M: 0401 829 096 ====================================
On 15/12/2017 12:42 AM, Aaron F Buchsbaum abuchsbaum@... [sikmleaders] wrote: