Re: Blog: Knowledge Management: Ignore at your own peril #KM101


Hello Randhir,

Thank you for sharing your article and starting this discussion. I agree that it's time for a shift for KM, but I'm not sure yet what that is. I just know the problems and opportunities that I see in organizations over and over again that could be solved or improved by better people connection and knowledge sharing.

You say that it needs to go beyond content, social networking, employee focus, library science, and technology. If it's not these things, then what is it? Very curious!


On Tue, Nov 6, 2018 at 9:56 PM 'Randhir R.P' randhir.rp@... [sikmleaders] <sikmleaders@...> wrote:

KM has to go through a metamorphosis, during which it has to shed the tag of content management and social networking. It has to go beyond focusing only on employees and dependent on employees for being successful. The current focus of KM is influenced by Library sciences and technology. That narration has to change and managing knowledge has to come on its own. 



On Tue, Nov 6, 2018 at 9:20 AM Barbara Ellen Bitondo bbitondo@... [sikmleaders] <sikmleaders@...> wrote:

In medical - gold standard (on the bitondo-meter)

The Cochrane Library is a collection of high- quality, independent evidence to inform healthcare decision-making.

On Nov 5, 2018, at 22:44, Murray Jennex murphjen@... [sikmleaders] <sikmleaders@...> wrote:


I agree pretty much with your comment and will add NASA and the nuclear industry to those that practice KM well due to the lives at risk issue.  However, I don't think the medical profession does KM well, they are getting better, but due to privacy restrictions and technology issues the doctors I know do not do good KM.  Perhaps the best medical KM source is Gawande's Checklist Manifesto from 2009 which is basic KM/dss....murray

-----Original Message-----
From: tman9999@... [sikmleaders] <sikmleaders@...>
To: sikmleaders <sikmleaders@...>
Sent: Mon, Nov 5, 2018 3:40 pm
Subject: [sikmleaders] Re: Blog: Knowledge Management: Ignore at your own peril

I agree with Ivan. Apart from a few well-documented and oft-cited examples, the only organizations in which I see KM practiced effectively and well are those in which lives are at risk, and effective KM practice is a demonstrated way of reducing that risk. To wit, the military (e.g.,, the Wildland Fire Service (, and to some degree the medical community (no recent references).

Business generally is different - no one dies if you get it wrong. Sure, there are pockets in the private sector where this is not the case. In the automotive and airline industries, for instance, correctly solving engineering problems is required to ensure safety. But apart from these examples and others of similar ilk, the stakes are different, and the risk/reward profiles for the decisions that are made quickly become very personal. So in addition to the difficulty of measuring the effectiveness of many KM initiatives, you can add to that the difficulty of getting buy in from leadership and decision makers who may feel threatened by KM (for instance), or who may feel as if KM could undermine their base of power or the political coalitions that they expended great effort to build.

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