Re: Critical knowledge #audit

Stan Garfield

In addition to a knowledge audit, to determine which knowledge is critical in an organization, you can use one or more of these approaches:
  • A survey to ask the people in the organization what they consider to be critical knowledge
  • A social network analysis to examine the connections, flows, and critical nodes in the organization
  • Ask people to tell stories about critical knowledge in the organization and how it does or doesn't flow

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