Advice on software for knowledge sharing #tools
Jonathan Norman
I was recently approached by one of the Major Projects Association members looking for advice. Personally, I tend to focus far more on the people - activities, events, processes for knowledge sharing, rather than the software but let me share the query they sent me.
I'd be very grateful for any advice on this. Here is his query:
"We don’t have a corporate solution for knowledge capture and
re-use. Although we do lessons learned, the data is captured locally in
spreadsheets and other mediums, and hence cannot be easily shared. A high
degree of the stuff captured tends to be ‘what we learnt on this problem’,
rather than being what did we learn that is transferable, and what would I
pass-on as my legacy, or to the next incumbent. Likewise, when starting
the next project, the data tends to have been about a specific instance and not
very helpful. It would be helpful to be able to data mine for projects of
a similar nature and find relevant lessons.
I’m probably just looking for the art of the possible at this stage to see what software packages other organisations use and find helpful. We have SAP and Oracle P6 as our major systems so is there anything of a similar robustness?"