August 2019 SIKM Call: Tom Stewart - Service design, knowledge management, and the art of customer delight #monthly-call


Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 168th monthly call. Here are the details:

Thanks to Tom for presenting, to Kate Pugh for her question, and to those who attended. Please continue the discussion by replying to this thread.

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