Re: March 2020 SIKM Call: John Hovell and David Gurteen - Conversational Leadership #leadership #monthly-call #conversation

Stan Garfield

TO: SIKM Leaders Community

Today we held our 175th monthly call. 
Here are the details.

Thanks to John and David for presenting, to Tom Short, Diana Russo, Merrill Anne Jordan, Andrew Muras, Dan Ranta, and Kate Pugh for participating in the conversation, and to those who attended. Please continue the discussion here by replying to this thread.

Here is the group chat transcript:

[3/17/2020 11:16:12 AM] David Gurteen:

[3/17/2020 11:18:18 AM] David Gurteen:

[3/17/2020 11:21:47 AM] Tom Short: "useful self"??

[3/17/2020 11:25:31 AM] Merrill Anne Jordan: Or "resources" for that matter. We are not resources, we are people

[3/17/2020 11:27:48 AM] David Gurteen: "use of self"

[3/17/2020 11:29:41 AM] John: "use of self" also known as "self as instrument"

[3/17/2020 11:29:41 AM] John: Dr. Mee-Yan Cheung-Judge has a lot there

 [3/17/2020 11:42:08 AM] Katrina Pugh: Catherine Turco (MIT Sloan) talks about the Conversational Firm. It's many layered, and involves exposing data with humility (and confidentiality) to the larger firm with the readiness to get both productive and messy response

[3/17/2020 11:44:45 AM] Merrill Anne Jordan: It's contextual

[3/17/2020 11:45:49 AM] Tom Short: sounds descriptive, Kate, as opposed to prescriptive.

[3/17/2020 11:46:41 AM] John: conversational firm, yup...

[3/17/2020 11:46:44 AM] Tom Short: culture-based variables like level of openness and trust are difficult to change, sometimes even if led by leadership.

[3/17/2020 11:46:48 AM] Katrina Pugh: Yes - Many layered. You can just put ugly, messy data out there without the psychological safety: "I want to hear your words"

[3/17/2020 11:46:51 AM] John: and conversational intelligence is another one

[3/17/2020 11:46:51 AM] John: Talk, Inc.: How Trusted Leaders Use Conversation to Power their Organizations is one of David's fav books on it

[3/17/2020 11:48:09 AM] Tom Short: closest thing to this I've heard about might be various tries at Holocracy

[3/17/2020 11:51:57 AM] John: yup, holocracy could be like an org design/structure perspective...

[3/17/2020 11:53:42 AM] Stan: From The conversation: A short manifesto about the future of online interaction by Seth Godin: Let’s have a conversation instead.

A conversation involves listening and talking. A conversation involves a perception of openness and access and humanity on both sides.

People hate meetings but they don’t hate conversations.

[3/17/2020 11:54:03 AM] Tom Short: also, Google's research on what makes effective teams, whereby they concluded that the best teams weren't a function of the talent of the individual members. The best teams had established trust and a safe space for all the members to contribute.

[3/17/2020 11:54:26 AM] John: "Are we in a meeting, or are we being met?"

[3/17/2020 11:54:26 AM] John: from Katherine Woods

[3/17/2020 11:58:11 AM] Tom Short: reminds me of an article by Michael Kahn, 1971, called The Seminar.

[3/17/2020 12:00:50 PM] Eve Porter-Zuckerman: wonderful conversation - spending a lot of time now prompting and coaching leaders on participating in virtual conversations now. would welcome resources on this as well

[3/17/2020 12:00:54 PM] John: thanks all for dialing in :)

[3/17/2020 12:00:54 PM] John: yup, hi Eve, lot of interest and great work in virtual conversations! :)

[3/17/2020 12:01:46 PM] Merrill Anne Jordan: thanks so much to David and John, I have to hop off for another meeting. Please speaking with you all today! Stay healthy everyone!

[3/17/2020 12:01:47 PM] John: check out Judy Rees

 [3/17/2020 12:02:51 PM] Eve Porter-Zuckerman: thanks!

[3/17/2020 12:03:12 PM] Katrina Pugh: Great discussion! Let's keep it going!

[3/17/2020 12:03:22 PM] John: thanks all!

[3/17/2020 12:03:25 PM] Beto do Valle: Good insights, thank you.

[3/17/2020 12:03:27 PM] Grazyna Wykowska: Thanks a lot!

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