Re: Generational Search vs. Browse Behaviors #research
Matt Moore <innotecture@...>
Hi Susan,toggle quoted messageShow quoted text
There's a lot going on in that first point!
- Because the public internet and private corporate information environments are so different, you can't simply take techniques that you in one and move them to the other - e.g. Google PageRank works OK in a hyperlinked environment (like the web). The enterprise environment has far fewer links so PageRank doesn't work nearly as well. Google Search Appliance did not use PageRank - it mostly relied on commonly-used relevance ranking algorithms.
- I would say that use cases (what people are trying to do) are also different - so the starting behaviours are also different.
The first two chapters of the book by White (esp. the section "Why can't our search be like Google?") go into this in a lot of detail and are well worth reading - including summaries of the research available.
On Saturday, 18 April 2020, 11:28:05 am AEST, Susan Ostreicher <email@example.com> wrote:
Thanks for the book and research recommendations - these are very helpful!
I wondered if you could expand your first point. Do you mean that users prefer to act differently in the consumer internet vs. the enterprise? Or that they need to change their behavior because the two environments are so different? (Or something else?) Do you know of any research backing this up?
On Fri, Apr 17, 2020 at 8:09 PM Matt Moore via groups.io <firstname.lastname@example.org> wrote: