Re: Creating Online KM Course - Requesting Input #KM101 #learning

Srividya Harish

Hi Cindy

This is what I would have found useful when I just started out.
1. What is KM and why do we need it?
2. What are some popular models approaches
3. What is the role of a knowledge manager, what skills are needed?
4. How to align KM efforts to organisational mission
5. Making a case on KM for C suite
6. What is full cycle KM and how do I implement it? Or different elements of KM
7. tools, methods, templates etc to implement KM
8. Where to look for support - networks, books, websites....
9. What successful KM looks like - case studies....

Hope this helps

Srividya Harish
Knowledge Curation and Systems Advisor
ActionAid International

On Tue, May 26, 2020, 19:46 Cindy Young <cjbutler97@...> wrote:
Thank you, Krishna!


On May 26, 2020, at 9:01 AM, Paudel <> wrote:

Dear Cindy,

Best of luck. The contextual materials and case study are more important.


On Tue, May 26, 2020 at 2:14 AM Cindy Young <cjbutler97@...> wrote:
Hello!  I am creating an online KM course for beginning professionals on their KM journeys.

I am starting it off with some history on KM (for instance, Polanyi, Nonaki), basics on tacit and explicit dimensions, terminology: knowledge sharing, transfer, creation, knowledge sharing networks/CoPs, and knowledge mapping,..but I just don't want to get too deep since this is a beginners course.  I will be doing videos for it with pdf transcripts. I would also like to highlight some of the more experienced people in KM in video interviews for this course.

  • I haven't decided on how many modules I will have, but what do you consider are the most essential ideas beginning KM professionals may be looking for to do their jobs?
  • What concepts for beginners would best help them get set up for success?
Thank you for any and all feedback!


Dr. Cindy Young, PMP, LSSMBB, CMQ/OE
CJ Young Consulting 

Krishna Prasad Paudel
Skype: paudel_k, Twitter:

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