Thank you all for your suggestions. All very helpful.
If you work in professional services, what you think is the KM programme that worked best in your organisation?
I feel like there is so much that can be done if you look at KM holistically, but funnily enough, in a knowledge organisation there seems to be a reticence in documenting and sharing knowledge for fear of discouraging people from listening to the client and advising a bespoke solution to their needs.
Has anyone else faced the same challenge before?
Cristina.
Cristina Whelan
M&BD Special Projects Senior Manager, Marketing and Business Development
