Re: Knowledge recognition technologies #tools
I wouldn't be quite so cynical about human nature. What Pavel
describes seems nearly inevitable to me without some forethought
and planning -- perhaps we might call it 'knowledge system
All 'grassroots' information systems (that is, those that grow without explicit top-down management directives) exist because of a simple equation: that the value achieved from retrieving information is less than the cost required to store and access it.
However as a system grows in size and complexity we face an inevitable trade-off: do we increase the cost of access (an increased time to search and find what you're looking for), or the cost of storage (by requiring better metadata and organisation)?
If we socialise the increased costs, those who only marginally value the benefits of the system will stop using it. Information managers often try to address the increased cost of access by increasing the cost of storage -- for example, by adding a mandatory metadata entry screen to the system. This is generally a false economy and just adds friction for those people who are adding the most value -- the contributors.
On the other hand, dedicating a librarian or other devoted
resource to management of the system becomes a corporate overhead,
creating a much more explicit (financial) cost/benefit to justify.
Since information systems are prone to being under-valued due to psychological
distancing, it is typically necessary to educate people
about the system's benefits on an ongoing basis.
==================================== Stephen Bounds Executive, Information Management Cordelta E: stephen.bounds@... M: 0401 829 096 ====================================
On 10/06/2020 9:33 pm, Douglas Weidner wrote: