One thing that I have always noted is that it is a harder sell to implement a dedicated KM program to small business owners as opposed to larger organizations. I have always espoused, therefore, "stealth KM" where you incorporate good practices into everyday processes and procedures rather than try to pitch a new program with a dedicated staff.
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Carol H. Tucker
"I only care about the words that flutter from your mind. They are the only thing you truly own. The only thing I will remember you by. I will not fall in love with your bones and skin. I will not fall in love with the places you have been. I will not fall in love with anything but the words that flutter from your Extraordinary Mind." ~ Andre Jordan
