Re: Emotions & KM #emotions
Robert L. Bogue
Re: LaLoux's work - It goes too far. In some of the follow up research I did, I think while reading Red Goldfish (https://thorprojects.com/blog/archive/2017/06/05/book-review-red-goldfish-motivating-sales-loyalty-shared-passion-purpose/) I realized that most of the lack of hierarchy wasn't real. It's sort of like Joy, Inc. (https://thorprojects.com/blog/archive/2015/11/23/book-review-joy-inc/) he spun a good tale -- but knowing software development like I do I know that the approach doesn't work well. I do think that we're evolving to having less fundamental concerns. I don't know that I'd agree either if higher = better, rather than just different.toggle quoted messageShow quoted text
Re: Fear - Absolutely, fear based motivation still exists. However, I do believe it's edging down particularly as we maintain low-levels of unemployment and it becomes easier for people to find alternative work that is reasonable.
Robert L. Bogue
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From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Matt Moore via groups.io
Sent: Friday, October 16, 2020 7:56 PM
Subject: Re: [SIKM] Emotions & KM
"In my review of The Fearless Organization, I basically mentioned that fear is an inherent part of being human. It’s not possible for an organization to remove all fear from the equation – nor is it their role. It is, however, in their best interests to find a place where fear is minimized and productivity is maximized."
I agree that fear is an inherent part of being human and I agree that the book does not say fear can be completely removed. However it does call itself "The Fearless Organisation" and it doesn't have a lot to say about the broader contexts that shape human behaviour beyond group dynamics. It's not a bad book - but like most leadership books, it is at best half true. As for productivity being maximised when fear is minimised, I would like to believe that it is true but I have seen enough instances of managers using fear to get results and to be rewarded for it that leave me cynical.
I have very mixed feelings about LaLoux's work. I actually read RO a while ago - and I was a bit underwhelmed. I like the idea of non-hierarchical organisations (in much the same way that I like the idea of fearless organisations) - but I don't necessarily buy his arguments that this change is inevitable. Plus the Spiral Dynamics type stuff that underpins it reminds me a lot of the Whig Theory of History or 18/19th Century German Romanticism mixed with some New Age Esalen malarky. While I believe that our societies and economies change, I do not believe that we are evolving to some higher plane.
"So, I think organizations are changing to use less fear based motivations"
I think the trend for the last 50 years has been that it is increasingly unacceptable amongst the enlightened managerial classes to say that using fear is acceptable. The distaste for naked tyranny doesn't mean that we won't split the jobs where fear is unacceptable from those where it is. Facebook and Google outsource their content moderation. Apple outsource their manufacturing. The freedom accorded to a manager of a dev team in Amazon Web Services manager vs an Amazon warehouse worker are very different. And we should remember that the second biggest economy in the world has a very different set of values to the US and Europe.
On Fri, Oct 16, 2020 at 11:11 PM Robert L. Bogue <email@example.com> wrote: