Re: Knowledge & Evidence in Decision making - What does the literature say? #KM-research
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In the spirit of Stephen's suggestion, and to analyse your key point ...
We were wondering if you were aware of any research or data that allows us to understand how operational decisions are made and the types of response activities that are undertaken during an incident response by operational staff?
An interesting context is a challenge of introducing Integrated Primary Mental Health Care in Rural and Regional contexts. The history of this goes back to the introduction of Medicare rebates for psychological services in primary care via general practitioners/family physical referrals (introduced in Australia in 2007). When this policy change was enacted, there was not a commitment to the sort of system-based and operational reflexivity you are referring to Stuart. IN many ways, this lack of attention to system-based reflexivity is common across a lot of knowledge intensive industry networks and perhaps is an area that the domain of KM could have advocated for, supported and enabled over long periods of time. Arguing for both empirical and intuitive responses to system pertubations.
Many psychologists have been arguing and promoting such system-based reflexivity - an example of a recently released publication is this https://link.springer.com/referenceworkentry/10.1007%2F978-981-10-5012-1_9-1 (declaring my sister is the author of this article), published in this book Handbook of Rural, Remote, and very Remote Mental Health.
Noting that the language of practitioner decision-based reflexivity as we would use this in KM does not permeate other knowledge-intensive industry networks such as those that make up any integrated health care service systems.
I am aware that the Vic Govt emergency service networks have done some very good work over a period of time in emergency management along the lines you are describing, but I cannot for the life of me remember the context in which I heard about this. But given your networks, I am sure you are right on to this.
For the moment,
On Fri, Jan 22, 2021 at 9:53 AM Stephen Bounds <km@...> wrote: