Re: Knowledge Manager Position—Job Search in the time of COVID #discussion-starter #jobs #COVID-19 #remote-work

Stephen Bounds

Hi Abbe,

I echo everything Matt has said and would add: Make it as easy as possible for people to match up the value they are looking for with what you are offering. This can be tricky and sometimes involves a degree of mind-reading but there are some strategies which can help.

  • Sell a story of what people can expect to get if they hire you. The goal is to get them on the "hook" from your first words.

  • Back your story up with examples

  • Reflect their terminology in your claims, or at least make it compatible (eg I tend to talk about "information and knowledge management" to avoid demarcation arguments)

As an example, this is a framing statement I used for one of my CVs (this was for an organisational change role):

Stephen Bounds offers strategic thinking and insight into the improvement of organizational capability and effectiveness from 20 years of experience in management and project delivery, with a particular focus on Knowledge Management, Information Management, and Information Technology solutions across the public and private sector.

Recent projects include leading change workshops for ACT Health, consultation and development of an information governance framework to drive systemic improvements at the Australian Maritime and Safety Authority (AMSA), and developing a knowledge management strategy at the Grains Research & Development Corporation (GRDC) to transform how they approached practice change uptake.

Stephen has a keen awareness of how to work within an organisation’s culture, manage its process maturity, and leverage informal knowledge networks. Through active questioning, deep technical knowledge, a hands-on approach and a minimum of preconceived ideas for solutions, Stephen has successfully worked with small, medium and large organisations to build consensus and collaborate on implementing solutions that meet their values and desired outcomes.

A good general rule for this kind of statement is no more than 3 paragraphs. To be honest, this is probably at the upper end of what's reasonable.

Best of luck!


Stephen Bounds
Executive, Information Management
E: stephen.bounds@...
M: 0401 829 096
On 25/02/2021 4:08 am, Matt Moore wrote:

1. A willingness to invite feedback on your CV in a public forum requires a fair degree of courage - so good on you.
2. Dennis’s comments are spot on - with one exception - I don’t think there’s much value in starting a blog anymore (2006 would have been a different story).
3. With my CV and the advice I got from professional recruiters aligned, some of it was contradictory. My key takeaway was less content but focused on what the organization said they were asking for and using terms the hiring manager would care about (e.g. $ value delivered, $ budget).
4. Many economies are depressed right now which makes finding a job hard. Not impossible but hard.
5. You can look at 5 different KM job ads with the same title and see 5 completely different activities being undertaken - from what is effectively programming to what is effectively human change management. There are also jobs out there that are effectively KM roles but do not mention KM at all.
6. I have had to do this 3 times in the last 2 years. It is brutal. And luck plays its part. You may go for 4 months without getting anything and then get 2 job offers at once.
7. The biggest thing for me during the job hunting process was maintaining a sense of agency. Putting yourself out there and getting continuously rejected is not fun. So it’s important to be doing things that remind you that you do have something going on, even when the world may not agree. That may be family or community work. I tried to have 4 conversations a week with interesting people. These were not about begging for a job (I would start the conversation off by categorically saying I would not ask them for a job and you could see the person relax). But about learning something and offering something. “Is there something I can do for you?” Again this is just my experience and it may vary for others.

Good luck,

Matt Moore
+61 423 784 504

On Feb 25, 2021, at 4:11 AM, Abbe Wiesenthal <abbewiesenthal@...> wrote:

Dear Dennis, thanks so much for your thoughtful response. I think many people in addition to me will find this advice helpful.

My voluntary severance package came with 90 days of outplacement services which I took full advantage of. I have indeed been working my network as much as possible but it's funny: my experience seems to be bucking the trend! That is to say, I've not gotten interviews for jobs for which I had an internal referral (either formal or informal) but have gotten interviews for resumés sent as what I call "cold uploads". I know that's not the norm. I have around 1,300 LI connections but am always expanding the list and looking for connections to a particular company when appropriate.

I agree with you 100% about the resume software; one of the members of this forum has kindly offered their feedback already. I have a "base" resume that I tweak for each job application; this also makes it easy to track which jobs I've applied for and when by filename.

Re: your comment about a blog: I have created a Confluence Space in which I've published my articles and experience around KM. If you like I can send you an invite since I cannot make the site public under an individual license agreement.

On a side note, I have a blog where I promote independent bookstores, books and authors around the world at

I would like to extend my thanks to everyone who has reached out to me on gmail or Linkedin. So generous and so welcome!

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