Re: Tools disrupting KM #state-of-KM #search #tools

Dennis Thomas


Point well made.  Dennis Pearce writes about ESN (Enterprise Social Networks).  Though they have been around since 2010, they never really caught on. Perhaps now is the time. 


On March 25, 2021 at 4:31:14 PM, Peter-Anthony Glick via (peteraglick@...) wrote:

On Wed, Mar 24, 2021 at 04:27 PM, Dennis Thomas wrote:
On average, 5.3 hrs is lost per week as a direct result of not getting USEABLE knowledge they can apply.  So the idea of finding someone who can answer your question is slightly naive.  People are busy on their own projects. Research shows that 70% of workers complain about the availability of managers and coworkers being available to answer their questions.  
Yes Dennis and the "lack of time to help" is a problem that collaborative cultures aim to fix.  In organisations where people are incentivised and rewarded for helping others, or in fact, put simply where helping others is understood to be part of everyone's job, knowledge sought is more often than not obtained (assuming it is internally held of course).
In such organisations Eudald, what you mostly need are good social networking software to connect people. 

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