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Am I the only one who interprets "working out loud" as meaning
something quite different from "converse about everything in
For example, if I do some research and publish the findings on my
personal blog, that's "working out loud" in the sense that I make
it available for anyone else who serendipitously comes across it
in a later Google search. And perhaps there might be someone
diehard enough to subscribe to my feed to see everything I write.
But I wouldn't publish the article and always CC everyone in my
organisation to say "hey, check out my post!".
Similarly, attaching my correspondence with a client to their bug
report would be "working out loud" in sense that the history
remains available to anyone who takes over the report later on.
But I wouldn't subscribe everyone in my team to receive
notifications unless it was a "drop-dead, all hands on deck" bug
that had to be fixed as soon as humanly possible.
As for Slack, the first thing I do is to turn off everything
except @-notifications and I never leave it visible and running
unless I'm having an active conversation. There may be people who
can be productive and have a running ambient commentary in a
corner of the screen, but I'm not one of them.
Seems like your organisation may need to learn the difference
between "working out loud" and "yelling loudly across a virtual
open plan office" Matt 😉
Executive, Information Management
M: 0401 829 096
On 28/03/2021 2:03 pm, Murray Jennex
via groups.io wrote:
I feel you Matt, I'm in
the same boat and I pray I don't ignore something important but
fear I am, this is the problem with this and I don't have a
solution but hope someone on the list does...murray jennex
From: Matt Moore <matt@...>
Sent: Sat, Mar 27, 2021 4:54 am
Subject: [SIKM] Working Out Loud - I can’t even hear myself
So I work in an organization where email is little
I generally think that “working out loud” is better
than a “need to know” culture but it has challenges.
There are benefits in having work visible - altho
“visible” is not the same as “accurately represented”.
A disinformation technique has developed among
malignant online presences called “Flooding the zone
with s***”. Basically you say all kinds of stuff if
the hope that no one can tell what is true and what is
false and everyone just disengages.
In my day, I deal with few emails but many Slack
conversations, Salesforce things, ZenDesk tix, Asana
messages, G-Suite docs and Confluence pages. We work
out loud and the noise is deafening.
My technical solution to this challenge is that I
ignore a lot of stuff.
One person’s information sharing is another
person’s spam. The issue we have is that human
attention is limited.
Perhaps a Marie Kondo approach is helpful. Does
this Slack message spark joy? No? Well thank you for
being part of my life...
+61 423 784 504
One of the benefits of developing a
"working out loud" culture is that employees don't
necessarily have to actively help others (although
that would be wonderful), just work in a more open
way. For example, if I post to a discussion
instead of sending an email, it's essentially the
same amount of work for me but it makes a world of
difference in terms of information sharing.
Platforms instead of channels wherever possible.