Re: Knowledge Management Maturity Baseline #maturity #institutionalization

Elizabeth Winter

Hi, Gordon—

And as others have mentioned, APQC is a great source for info. on KM best practices. They offer members a maturity assessment your organization can perform to benchmark and complete once a year to assess your KM maturity.
Knowledge Management Capability Assessment Tool | APQC


Also, this study just published by Spiceworks / Ziff Davis may be of use. It is the one I’ve been looking for, for years: RE4MDJC ( Commissioned by Microsoft (in service of promoting their new SharePoint Syntex and Viva Topics products), it contains this “killer stat” (p. 12) I’ve been using with my organization to promote the strategic importance and business value of Knowledge Management:




Hope this helps!


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From: <> On Behalf Of Jonathan Norman via
Sent: Tuesday, April 13, 2021 8:16 AM
Subject: [SIKM] Knowledge Management Maturity Baseline #guidelines #institutionalization #maturity


I saw this intriguing piece of research - which was published a year or two ago: Inefficient Knowledge Sharing Costs Businesses $47 Million Annually ( and I wondered whether anyone has come across any kind of KM maturity baseline for teams and organizations? Any advice or links gratefully received. Jonathan

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