Re: Knowledge Management Maturity Baseline #maturity #institutionalization


Elizabeth Winter
 

Sorry, Jonathan, not Gordon—you were the one who asked the question. Low caffeine here, too. 😊

 

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Elizabeth Winter via groups.io
Sent: Tuesday, April 13, 2021 8:58 AM
To: main@SIKM.groups.io
Subject: Re: [SIKM] Knowledge Management Maturity Baseline #guidelines #institutionalization #maturity

 

Hi, Gordon—


And as others have mentioned, APQC is a great source for info. on KM best practices. They offer members a maturity assessment your organization can perform to benchmark and complete once a year to assess your KM maturity.
Knowledge Management Capability Assessment Tool | APQC

 

Also, this study just published by Spiceworks / Ziff Davis may be of use. It is the one I’ve been looking for, for years: RE4MDJC (microsoft.com) Commissioned by Microsoft (in service of promoting their new SharePoint Syntex and Viva Topics products), it contains this “killer stat” (p. 12) I’ve been using with my organization to promote the strategic importance and business value of Knowledge Management:

 

 

 

Hope this helps!

Lizzi

LIZZI WINTER
Knowledge Management Program Manager


3333 Piedmont Road, NE | Suite 1000 | Atlanta, GA 30305
O: +1.404.975.6298
www.northhighland.com | Connect With Us

 

From: main@SIKM.groups.io <main@SIKM.groups.io> On Behalf Of Jonathan Norman via groups.io
Sent: Tuesday, April 13, 2021 8:16 AM
To: main@SIKM.groups.io
Subject: [SIKM] Knowledge Management Maturity Baseline #guidelines #institutionalization #maturity

 

I saw this intriguing piece of research - which was published a year or two ago: Inefficient Knowledge Sharing Costs Businesses $47 Million Annually (panopto.com) and I wondered whether anyone has come across any kind of KM maturity baseline for teams and organizations? Any advice or links gratefully received. Jonathan

 



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