Re: Knowledge Mapping: Expiring content & Taxonomy counts #mapping #content-management #taxonomy


Managing content in general requires overhead activity. Doing it well requires discipline and extra work that most knowledge workers balk at doing. Taxonomies are a PITA to establish and maintain and use beyond the top-level, except for engineering or R&D organizations, where universal terminology is industry-wide, and much easier to manage and implement. 

People know where the good stuff is. They know which stuff is still relevant, and which stuff is out of date or superseded. Domain experts generally are aware of the good stuff in their domain, so one way to organize content is to more deliberately identify and track experts and make it easier for people to find them. And perhaps offer help to them in terms of structuring the good stuff in a more organized, standardized way. Maybe hosted on a searchable platform/portal. 

OK. So there’s my KM heresy for the day. :-)

Tom Short Consulting
+1 415 300 7457

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