Re: Need Help with Onboarding #knowledge-retention #onboarding

Fred Nickols



I think what you want to do is get the new hires to familiarize themselves with what is in the onboarding package so they can find what they need when they need.  One way to do this is to prepare a set of questions that are answerable by looking in the package.  Each question should indicate the page in the package on which they can find the answer.  Completing and submitting their answers is part of the onboarding process and must be completed and submitted.  (I did this years ago to get construction site superintendents to familiarize themselves with the union contract so they could better deal with the union reps.  The questions accompanying written materials are known technically as an “adjunct program.”)





Fred Nickols, Consultant


My Objective is to Help You Achieve Yours





From: <> On Behalf Of Lydia Jamenya
Sent: Tuesday, July 6, 2021 3:58 AM
Subject: [SIKM] Need Help with Onboarding


Dear KMers,


I need help with putting in place and onboarding and OffBoarding package for a large organisation.


I work for an organisation that has over 1000 staff, and where there are usually many reassignments. The problem is that, while we have a package, it is over 20 pages, which means new people don’t take the time to read it when they come to the country. Any advise on how this can be improved? We also don’t have an offboarding process that helps us retain knowledge from people leaving, any advice on how to go about this? Any insights will be highly appreciated.



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