Re: What is the current/future role of AI in the KM processes? #art-of-KM #AI #collaboration #methods #knowledge-capture
Ginetta - a couple of thoughts.
Adding ML (machine learning) to the wild land fire application might be effective, helping the AI get better at distinguishing between conditions that represent an imminent threat and those which do not. And perhaps that is where there might be an interesting impact on KM: an AI coupled with ML could teach itself to do things that an expert human operator would not have ever figured out (viz AlphaGo, for instance). Here, a KM function in an enterprise setting might be tasked with identifying the best use cases and opportunities to apply an AI+KM solution using criteria like speed, accuracy, cost-avoidance, etc.
As a side note I’d add re-use to your list here. Collecting, organizing, and disseminating doesn’t result in value creation until re-use occurs. So monitoring, tracking and encouraging re-use is an important part of the knowledge manager’s job, I believe.
Good luck with your efforts - let us know what you conclude and how it goes!
Tom Short Consulting