Re: Knowledge management system types in Public Institutions #question #public-sector
Gordon Vala-Webb
Having worked in the public sector (and quasi-public sector) including building a KM program, I'd suggest that KM tools / systems aren't different there.
They are related to the nature of the business problem that you are trying to solve (e.g. a call centre's KM problems are the same whether it is public or private; complex knowledge work is the same whether it is lawyers in a law firm or policy advisors in Cabinet Office). G -- Gordon Vala-Webb Building Smarter Organizations How to lead your zombie organization back to life |
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