Re: Exceptional KM Examples #question #case-studies


In a larger scale knowledge management project for F. Hoffmann-La Roche we have been aligning the KM project directly with the company strategy at that time. To kill the KM project would mean to oppose the company strategy. I have applied this logic ever since. However, there is still no 100% guarantee.


Dr. Pavel Kraus
President SKMF


Thanks for the update, Paul.  Fascinating read, but disappointing that one person killed the program you put together.  It’s actually a common theme.  Also, an impressive amount of passion,  thought, and leg work went into the project.  A remarkable achievement.  In the late 1990’s, early 2000’s, KM was focused on better document management and establishing systems to identify, track, and connect subject matter experts within organizations.  From my perspective, your dive into cross-silo, cross-functional training fell more into the Instructional Systems Design camp than KM per se, but you did it all.    Thank and good luck, Dennis 

Dennis L. Thomas
(810) 662-5199

Leveraging Organizational Knowledge 

On August 8, 2021 at 7:14:39 PM, Paul McDowall via (paul_mcdowall@...) wrote:

Hi Dennis,
My apologies fir the tardy reply.  I'm attaching a pdf of the case study I wrote about the program.  It provides a much better and more fulsome understanding of the program than I could possibly relay here.
Best regards,


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