Re: List of Knowledge Management Topics #roles #KM101 #definition

Alison Jones

Arthur, that is very well said.


Seeing the resources that others have found useful is something I really appreciate.


As knowledge managers, surely it can be assumed that we are capable of evaluating any information for its relevance to us and our situation.


I observe that one of the challenges of managing knowledge is that, while there are certain practices that apply to managing knowledge wherever you are, it is strongly driven by the context of the organisation in which you work. Sometimes that means adapting your practice to the organisation’s needs. Sometimes, that means bringing the organisation along for the ride as to why certain practices really should be undertaken in a particular way.


Knowing how to adapt what you know and evaluate what you read about KM to the needs of your organisation is a big part of being a good knowledge manager.


I don’t often contribute to SIKM but enjoy watching and reading the contributions of others.



Alison Jones
Knowledge Manager
Geoscape Australia
Unit 6, 113 Canberra Avenue
(02) 6260 9031
Create a free account
This message contains information that may be privileged or confidential and is the property of PSMA Australia Ltd trading as Geoscape Australia ABN 23 089 912 710. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.  All outgoing emails and attached files are virus scanned, but we do not represent that this email and any attached files are free from computer viruses or other defects. Further, we do not accept any liability for any damage caused by this email or attachments. 

From: <> On Behalf Of Arthur Shelley via
Sent: Thursday, 12 August 2021 4:43 PM
Subject: Re: [SIKM] List of Knowledge Management Topics #definition #KM101


Agreed Patrick and Stan,


Knowledge sharing is about offering insights that may be helpful and this list is extremely helpful, especially for people new to the field. Anyone looking for a range of possible angles to address a Knowledge program will be well informed by the possibilities and concepts in the list.


As we ALL decisions anyone ever make, we should consider the shared information/data/insights/opinions and the evidence that support them. We should never just accept something at face value. Read, reflect, challenge, evaluate, cross check, consider who the original contributor(s) is/are and the context in which they developed/applied/adjusted the concept for and what the outcomes were.


It may be that something sensational for one context is neutral, or worse damaging in another.

However, knowing about it and critically assessing of it can be used or adapted to your context is what KM is about.


Sharing ideas with trust that they will be respected in a foundation of KM.

Showing who shared it and why adds credibility and provides the ability for the investigator to go back to the source is often helpful.

Thanks to everyone who shares insights here and elsewhere - it adds value.


Arthur Shelley


Founder: Organizational Zoo Ambassadors Network

Mb. +61 413 047 408  Twitter: @Metaphorage


Author: KNOWledge SUCCESSion  Sustained performance and capability growth through knowledge projects

Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009)


From: <> On Behalf Of Patrick Lambe
Sent: Thursday, 12 August 2021 1:03 AM
Subject: Re: [SIKM] List of Knowledge Management Topics #definition #KM101


I agree with you Stan, the fact is that this is clearly a compendium and it explicitly links back to to a diversity of background sources. Nor does it make any independent claims to authority in and of itself. It does, however have very high utility as a resource bank, and users should be able to assess the authority of its constituent parts based on their originating sources (and references where given), on their proven utility, and on their relevance to the users’ contexts.




Patrick Lambe
Straits Knowledge

phone:                                                 +65 98528511

knowledge mapping: 


On 11 Aug 2021, at 10:42 PM, Stan Garfield <stangarfield@...> wrote:


I received this further reply to my response: "If a KM practitioner or client does find such a list helpful, if it solves a problem or fulfills a need, then by definition it is a positive thing.  What concerns me is that, given your esteemed stature in the field, along with that of several other list contributors – these are some of the foremost minds in the field, IMO – I think such a list could 'in the wild' carry more weight than you give yourselves credit for.  If that is the case, then the fact that some idea or technique is -- or is not -- on the list becomes a matter of considerable materiality in and of itself.  Being on such a list inevitability implies recognition -- or even endorsement -- by these veteran experts.  I urge you to use your considerable powers of thought leadership carefully!"


I appreciate the concern. My view is that the list is not likely to be viewed as gospel. Rather, I think it will be seen simply as an organic compendium of terms and links to articles with additional details on each one that can be used as starting point for learning more about the field. I was recently asked: "Do you have a taxonomy of knowledge management?" I was able to respond with a link to the list.


Join to automatically receive all group messages.