Date   

March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 46th monthly call, this one with Raj Datta on "Building a Knowledge Ecosystem"

Raj's presentation is available at BuildingKnowledgeEcosystem.pdf.

Thanks to Raj for presenting for the second time on the SIKM call.  You can continue the discussion by replying to this thread.

Future Calls

  • April 21, 2009 Carl Gaertner of State Farm - Interviewing Skills for Identifying Business Rules
  • May 19, 2009 Bill Kaplan of Acquisition Solutions - Managing the Risk of Knowledge Loss Due to Workforce Attrition: Retaining and Leveraging the Critical and Relevant Knowledge of the Workforce
  • June 16, 2009 Andrew Gent - Adaptive Knowledge Architectures
  • July 21, 2009 Steve Wieneke - Enterprise Learning and Knowledge Awareness
  • August 18, 2009 Andrew Gent - Sustainable KM
  • September 15, 2009 Nancy Settle-Murphy - Planning & Running Effective Remote Meetings
  • October 20, 2009 Lee Romero of Deloitte - Communities and Community Metrics
  • November 17, 2009 Matt Moore - KM issues for Small and Medium-sized Businesses
  • December 15, 2009 Rick Wallace - KM, Organizational Learning, and Innovation
  • January 19, 2010 Steve Denning - High-Performance Teams
  • February 16, 2010 Chris Johannessen - KT: What KM and IT Have Become


Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Nancy Dixon
 

I've been using wordle in my blog. If you'd like to see how one works it is at www.conversation-matters.org  then under the heading About this Blog.

I find it a great representation of the content and colorful besides.

Nancy

On Mar 17, 2009, at 11:44 AM, Marc Solomon wrote:

Valdis,

One option for visual knowledge representation is an oft-tagged utility we've been using in a cloud-enabled intranet that we're now piloting called Wordle:

http://www.wordle.net

Wordle is not a substitute for plot-pointing social neurons. But it does create visual maps that could be applied to an SIKM-enabled wiki. The tool will generate a tag cloud for any RSS feed you throw at it. You can then re-stage the representation as a widget in your social media of choice. 

For example our business pipeline contains a list of prospects. Each company's recent maneuvers generates a newsfeed which is then captured as a word picture:

http://www.wordle.net/gallery/wrdl/602281/ANIK

This sequence is not automated. The cloud does not update -- lest fees and enterprise edition headaches would surely ensue.

Bravo to the developer, Jonathan Feinberg.

Marc Solomon,
Knowledge Planner
PRTM Management Consulting

1-781-434-1250 phone
1-617-549-9022 cell

attspin.blogspot.com blog
spinvillage@yahoo.com email 

> -----Original Message-----
> From: sikmleaders@yahoogroups.com<mailto:sikmleaders%40yahoogroups.com> [mailto:sikmleaders@yahoogroups.com<mailto:sikmleaders%40yahoogroups.com>] On
> Behalf Of Valdis Krebs
> Sent: Monday, March 16, 2009 12:12 PM
> To: sikmleaders@yahoogroups.com<mailto:sikmleaders%40yahoogroups.com>
> Subject: [sikmleaders] Knowledge Ecosystem
> 
> Here is a map of the "overall" knowledge ecosystem as gathered from
> viewing of academic journals on the various subjects.
> 
> It would be interesting to do a map like this inside the organization
> from viewing behavior of documents & internal sites/wikis/dbs.
> 
> http://is.gd/nzoN
> 
> Valdis Krebs
> http://orgnet.com
> http://thenetworkthinker.com
> twitter: @valdiskrebs
> 
> ------------------------------------
> 
> Yahoo! Groups Links
>


Nancy M, Dixon
Common Knowledge Associates
202 277 5839








Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Marc Solomon <spinvillage@...>
 

Valdis,

One option for visual knowledge representation is an oft-tagged utility we've been using in a cloud-enabled intranet that we're now piloting called Wordle:

http://www.wordle.net

Wordle is not a substitute for plot-pointing social neurons. But it does create visual maps that could be applied to an SIKM-enabled wiki. The tool will generate a tag cloud for any RSS feed you throw at it. You can then re-stage the representation as a widget in your social media of choice.

For example our business pipeline contains a list of prospects. Each company's recent maneuvers generates a newsfeed which is then captured as a word picture:

http://www.wordle.net/gallery/wrdl/602281/ANIK

This sequence is not automated. The cloud does not update -- lest fees and enterprise edition headaches would surely ensue.

Bravo to the developer, Jonathan Feinberg.

Marc Solomon,
Knowledge Planner
PRTM Management Consulting

1-781-434-1250 phone
1-617-549-9022 cell

attspin.blogspot.com blog
spinvillage@... email

-----Original Message-----
From: sikmleaders@...<mailto:sikmleaders%40yahoogroups.com> [mailto:sikmleaders@...<mailto:sikmleaders%40yahoogroups.com>] On
Behalf Of Valdis Krebs
Sent: Monday, March 16, 2009 12:12 PM
To: sikmleaders@...<mailto:sikmleaders%40yahoogroups.com>
Subject: [sikmleaders] Knowledge Ecosystem

Here is a map of the "overall" knowledge ecosystem as gathered from
viewing of academic journals on the various subjects.

It would be interesting to do a map like this inside the organization
from viewing behavior of documents & internal sites/wikis/dbs.

http://is.gd/nzoN

Valdis Krebs
http://orgnet.com
http://thenetworkthinker.com
twitter: @valdiskrebs

------------------------------------

Yahoo! Groups Links


Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Clark, Murray (TSG Presales) <murray.clark@...>
 

Here is the article that I found: http://www.plosone.org/article/info:doi/10.1371/journal.pone.0004803

  _____  

http://www.hp.ca
Murray N Clark
Director, Content & Collaboration

ESS Worldwide Presales
Hewlett-Packard (Canada) Co.

604-244-2516 Phone

604-244-2525 Fax
604-306-2493 Cell
murray.clark@...

  _____  

 

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of John D. Smith
Sent: March 17, 2009 8:36 AM
To: sikmleaders@...
Subject: RE: [sikmleaders] Knowledge Ecosystem

 

Valdis,

Could you point us to the article that discusses that AMAZING image? I
tried to find it and gave up.

John
*
* John D. Smith ~ Voice: 503.963.8229 ~ Skype: smithjd
* Portland, Oregon, USA http://www.learningAlliances.net
* "Your responsibility does not end with complaining. Suggest something
better!" - Esther Dyson
-----Original Message-----
From: sikmleaders@... [mailto:sikmleaders@...] On
Behalf Of Valdis Krebs
Sent: Monday, March 16, 2009 12:12 PM
To: sikmleaders@...
Subject: [sikmleaders] Knowledge Ecosystem

Here is a map of the "overall" knowledge ecosystem as gathered from
viewing of academic journals on the various subjects.

It would be interesting to do a map like this inside the organization
from viewing behavior of documents & internal sites/wikis/dbs.

http://is.gd/nzoN

Valdis Krebs
http://orgnet.com
http://thenetworkthinker.com
twitter: @valdiskrebs

------------------------------------

Yahoo! Groups Links


Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

John D. Smith <john.smith@...>
 

Valdis,

Could you point us to the article that discusses that AMAZING image? I
tried to find it and gave up.

John
*
* John D. Smith ~ Voice: 503.963.8229 ~ Skype: smithjd
* Portland, Oregon, USA http://www.learningAlliances.net
* "Your responsibility does not end with complaining. Suggest something
better!" - Esther Dyson

-----Original Message-----
From: sikmleaders@... [mailto:sikmleaders@...] On
Behalf Of Valdis Krebs
Sent: Monday, March 16, 2009 12:12 PM
To: sikmleaders@...
Subject: [sikmleaders] Knowledge Ecosystem

Here is a map of the "overall" knowledge ecosystem as gathered from
viewing of academic journals on the various subjects.

It would be interesting to do a map like this inside the organization
from viewing behavior of documents & internal sites/wikis/dbs.

http://is.gd/nzoN

Valdis Krebs
http://orgnet.com
http://thenetworkthinker.com
twitter: @valdiskrebs





------------------------------------

Yahoo! Groups Links


Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Patrick Lambe
 

Bruce

The full writeup is here

It's quite an impressive piece of research

P

Patrick Lambe


Have you seen our KM Method Cards?   http://www.straitsknowledge.com/store/



On Mar 17, 2009, at 10:59 AM, Bruce Karney wrote:

It's a very interesting picture, but it appears that "knowledge" some how has been equated to the names of university departments.  

Where are knowledge fields like "selling," "hitting a low inside fastball," "driving a stick shift car in San Francisco," "seduction," and "halting a global recession"?

All kidding aside, it would be nice to have some context around the work that led to the creation of this illustration.

Cheers,
Bruce Karney
650 450-0332
bkarney@aol.com
Solar Photovoltaic Marketing and Finance Expert
http://www.linkedin.com/in/brucekarney



Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Bruce Karney <bkarney@...>
 

It's a very interesting picture, but it appears that "knowledge" some how has been equated to the names of university departments. 

Where are knowledge fields like "selling," "hitting a low inside fastball," "driving a stick shift car in San Francisco," "seduction," and "halting a global recession"?

All kidding aside, it would be nice to have some context around the work that led to the creation of this illustration.

Cheers,
Bruce Karney
650 450-0332
bkarney@...
Solar Photovoltaic Marketing and Finance Expert
http://www.linkedin.com/in/brucekarney


Paul McDowall
 

Certification may be a useful vehicle but my caution is that it does not replace experience. Unfortunately I have too often seen people use their certification credentials as a badge of expertise. If given the choice I would always chose a practitioner from the trenches who has tried and failed, over someone claiming expertise based on a formal curriculum.
Cheers
Paul


Re: March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Matt Moore <laalgadger@...>
 

Valdis,

Agreed - it would be very interesting!

In terms of treating the editing of a wiki page by multiple people as a tie then Laurie Lock Lee and James Matheson have done something around that.

In terms of viewing, many organisations simply aren't capturing that information. You somtimes struggle to get even a simple page view total!

One thing to think about tho is privacy: At IBM, we could track who downloaded documents from one system. We used to send thank you emails and ask themif they found them useful. Some people were really freaked out by that and accused us of "Big Brother" tactics...

Matt



--- On Mon, 3/16/09, Valdis Krebs wrote:
From: Valdis Krebs
Subject: [sikmleaders] Knowledge Ecosystem
To: sikmleaders@...
Date: Monday, March 16, 2009, 7:11 PM

Here is a map of the "overall" knowledge ecosystem as gathered from
viewing of academic journals on the various subjects.

It would be interesting to do a map like this inside the organization
from viewing behavior of documents & internal sites/wikis/ dbs.

http://is.gd/ nzoN

Valdis Krebs
http://orgnet. com
http://thenetworkth inker.com
twitter: @valdiskrebs



March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Valdis Krebs <valdis@...>
 

Here is a map of the "overall" knowledge ecosystem as gathered from viewing of academic journals on the various subjects.

It would be interesting to do a map like this inside the organization from viewing behavior of documents & internal sites/wikis/dbs.

http://is.gd/nzoN

Valdis Krebs
http://orgnet.com
http://thenetworkthinker.com
twitter: @valdiskrebs


March 2009 SIKM Call: Raj Datta - Building a Knowledge Ecosystem #monthly-call

Stan Garfield
 

This is a reminder of Tuesday's monthly call from 11 am to 12 noon EDT.  (Note: The US is now on Daylight Savings Time.)

March 17, 2009: Raj Datta on "Building a Knowledge Ecosystem"

Raj's presentation is available in the Files folder of our Yahoo! Group at http://groups.yahoo.com/group/sikmleaders/files/BuildingKnowledgeEcosystem.pdf

Regards,
Stan

-----Original Appointment-----
Subject: SIKM Leaders Monthly Con Call
When: Tuesday, March 17, 2009 11:00 AM-12:00 PM Eastern Time (US & Canada)
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Sathya Pandalai <spandalai@...>
 


There are many KM related graduate programs which would be useful

Kent State
CSU-Northridge
Canberra

This wiki site also have some good resources related to km education.

Sathya


--- On Mon, 3/16/09, jean_graef wrote:
From: jean_graef
Subject: [sikmleaders] How to learn about KM
To: sikmleaders@...
Date: Monday, March 16, 2009, 5:40 PM

One of our Canadian members is looking to educate herself about knowledge management and would like to know the following:

-- Is KM certification a practical way to learn about KM and a good career move? If so, what are the top-rated programs?

-- What KM conferences do you recommend?

This person is more interested in the collaboration as opposed to the repository side of KM.

This list is a great resource in itself, but I wanted to give her other, more formalized sources as well.



Carl Frappaolo <cfraff@...>
 

have yet to see a job in Km that required certification.


On Mon, Mar 16, 2009 at 9:47 AM, Simard, Albert <albert.simard@...> wrote:

Jean –

 

A few other thoughts –

  • Join the IKMF group.
  • If she works for the government, go to the KM site on GCPedia.gc.ca
  • Go to the KM group on Slide Share.
  • KMWorld and APQC could provide a fast learning experience.
  • Local conferences depending on the person’s location.
  • There’s always the Conference Board of Canada KM group (steep membership fee).

 

Al Simard

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of jean_graef
Sent: Monday, March 16, 2009 9:40 AM
To: sikmleaders@...
Subject: [sikmleaders] How to learn about KM

 

One of our Canadian members is looking to educate herself about knowledge management and would like to know the following:

-- Is KM certification a practical way to learn about KM and a good career move? If so, what are the top-rated programs?

-- What KM conferences do you recommend?

This person is more interested in the collaboration as opposed to the repository side of KM.

This list is a great resource in itself, but I wanted to give her other, more formalized sources as well.




--
Carl Frappaolo
Co-founder and Principal
Information Architected, Inc.
Ten Post Office Square
Boston, MA 02109
617-933-2584
cf@...
blog:  www.takingaiim.com


Stan Garfield
 

--- Jean Graef wrote:
> Is KM certification a practical way to learn about KM and a good career move? If so, what are the top-rated programs?
> What KM conferences do you recommend?
> How to learn about KM?

See:

Regards,
Stan


Simard, Albert <albert.simard@...>
 

Jean –

 

A few other thoughts –

  • Join the IKMF group.
  • If she works for the government, go to the KM site on GCPedia.gc.ca
  • Go to the KM group on Slide Share.
  • KMWorld and APQC could provide a fast learning experience.
  • Local conferences depending on the person’s location.
  • There’s always the Conference Board of Canada KM group (steep membership fee).

 

Al Simard

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of jean_graef
Sent: Monday, March 16, 2009 9:40 AM
To: sikmleaders@...
Subject: [sikmleaders] How to learn about KM

 

One of our Canadian members is looking to educate herself about knowledge management and would like to know the following:

-- Is KM certification a practical way to learn about KM and a good career move? If so, what are the top-rated programs?

-- What KM conferences do you recommend?

This person is more interested in the collaboration as opposed to the repository side of KM.

This list is a great resource in itself, but I wanted to give her other, more formalized sources as well.


jean_graef <jean.graef@...>
 

One of our Canadian members is looking to educate herself about knowledge management and would like to know the following:

-- Is KM certification a practical way to learn about KM and a good career move? If so, what are the top-rated programs?

-- What KM conferences do you recommend?

This person is more interested in the collaboration as opposed to the repository side of KM.

This list is a great resource in itself, but I wanted to give her other, more formalized sources as well.


KM opportunities: #jobs

Rashmi <coolrash83@...>
 

Hi All,

I am currently working as Knowledge Manager in Bangalore and looking for a change inside/outside India. Please do let me if any such opportunities prevail within the firm as these vacancies rarely get published onto the job portals.

Thanks
Rashmi


Re: Employee Engagement #engagement

Nancy Settle-Murphy <nancy@...>
 

Hi everyone,

 

My favorite author on the topic of employee engagement is Roger D’Aprix. His latest book: The Credible Company: Communicating with Today’s Skeptical Workforce, published earlier this year by Jossey-Bass. I suspect that in the short time since he wrote this book, today’s workforce is every more skeptical, if not cynical. I have read all of his books, starting with The Believable Corporation, which helped launch my career many years ago as an employee communications manager. He is just as relevant today as he was back in the early 80’s, and I value his advice every bit as much as I did when I was just starting out.

 

-Nancy Settle-Murphy, Guided Insights

guidedinsights

breakthrough conversations for bottom-line results

Nancy Settle-Murphy, President

nancy@...   www.guidedinsights.com

978.263.2545/fax 978.263.3833/Skype nsmurphy2545

 

Great meetings, superb results---travel optional

P please consider the environment before printing this email

 

 


Employee Engagement #engagement

Paul McDowall
 

This is one of the topics that my group has been researching over the last year. We conduct best practice research on topics of relevance to public administration. There are many frameworks and models of EE but as the result of our research, we concluded that it could be understood as consisting of Intellectual Engagement, Emotional Engagement and Social Engagement. In terms of resources, I would suggest you look at the Conference Board's research, and CLC's research. A good research study was also conducted for the Scottish public service. In addition, here are some of the monographs we reviewed.

The Human Equation: Building Profits by Putting People First
Jeffery Pfeffer; Harvard Business School Press; 1998

Creating Commitment: How to Attract and Retain Talented Employees
By Building Relationships That Last
Michael O'Malley; John Wiley & Sons; Inc; 2000

Retiring the Generation Gap: How Employees Young and Old Can
Find Common Ground
Jennifer J. Deal; Jossey-Bass; 2006

The Power of Full Engagement: Managing Energy, Not Time, is the Key to High Performance and Personal Renewal
Jim Loehr; Free Press; 2003

Hot Spots: How Boundaryless Cooperation Fuels Innovation
Lynda Gratton; Barrett-Koehler Publishers, Inc.; 2007


Cheers
Paul McDowall
Acting Director, Best Practices
Knowledge Management Advisor
Canada School of Public Service


Re: Employee Engagement #engagement

Matt Moore <laalgadger@...>
 

Bruce,

This reminds me of an SNA project we did with 40 middle managers in a gov agency. We asked them who they went to for: i. advice on operational matters, ii. advice of managerial issues & iii. motivation & support. We also asked questions on the frequency of contact.

In contrast the answers for the first 2 questions, the results they gave us for iii. contained comparatively few fellow employees - it was family, friends, mentors at other organisations, teachers if they were in some form of education. The managers were shown the networks maps as part of a seminar and it elicited the comment: "Why would I seek emotional support from a work colleague?"

This is a legitimate response but for me it epitomised some of the things about the organisation (e.g. low levels of trust) that made it a very unengaging place to be.

Matt

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