Date   

Opportunity: KM Specialist at RIM in Waterloo, Ontario #jobs

Stan Garfield
 

From: Kirby Singh
Date: 8/25/2009
Subject: Knowledge Management Specialist at RIM / Creators of the BlackBerry Smartphone


Hi Stan,

I am reaching out to you as Research In Motion is currently searching for a Knowledge Management Specialist. I wondered if you would be open to networking and may know of someone who could be interested.

The position is posted as Job # 0902802 on RIM's career site.

http://www.rim.com/careers/search/index.shtml

SUMMARY
RIM invests significant resources in providing a rich data environment across the company and its management team relies on sound analytics for promoting business growth.

The Knowledge Management Specialist will be a key contributor to successful decision making within RIM as his/her skills will be used in transforming information into knowledge. He or she will help define a knowledge management strategy that captures both explicit and tacit knowledge and translates that into actionable insights.

RESPONSIBILITIES
The successful candidate's responsibilities will include:
• Develop a comprehensive knowledge management strategy
• Champion the use of knowledge management tools including after action reviews, capturing best practices, creating knowledge centers, setting up communities of practice and more!
• Conduct in-depth, comprehensive research based upon requests from technical leaders
• Gain insights from internal and external data sets
• Help get the right knowledge to the right people at the right time!

QUALIFICATIONS
• Experience in applying knowledge management tools in a complex organization
• Ability to work independently and provide leadership
• Experience in text mining/data mining and analytics
• Database experience
•Web application experience
-----------
Regards,
Kirby Singh
Recruitment/Sourcing Specialist
RIM [Research In Motion] Ltd.
Creators of the BlackBerry® Smartphone
Email: kisingh@...


Consulting contract oppty: Washington DC area #jobs

tks53211 <tman9999@...>
 

Hello all - I received this from a local recruiter - unfortunately it is located in Washington DC, and at this point are not paying enough to cover travel expenses, so it would probably best suit someone local. If you do contact with the recruiter I would appreciate it if you mentioned me as the referrer. Thanks!
-Tom Short
Tom Short Consulting
San Francisco, CA
415-912-0927

=========================================
Hi,

 

Hope you are doing great!
 

Iwork with 'Axiom Consulting Group, Inc' and we have an urgentopportunity with our client. Please find below the requirement details.If you are available to take up this position, please forward me yourupdated resume, current location, availability, contact number andexpected hourly rate.

 

Job Title

Knowledge Management Assessment Resource

Location

Washington, DC

Job Start Date:

ASAP

Duration:

03-04 Weeks

Is Start Date flexible:

Yes

Client:

Capgemini

Shift:

Day

Extension Likely:

Yes

Rate/Compensation:

All inclusive hourly rate please

Requirement Details:

  • Knowledge / Learning management skills
  • Requirements gathering and use case development
  • Conduct executive interviews
  • Develop roadmaps
  • Business architecture development

 

Hope to hear from you soon.

 
Best Regards
 
Ritesh
Axiom
Consulting Group
150 North Wiget Lane, Suite 105, Walnut Creek, CA 94598
(925) 237-8222


Re: Knowledge Maps #mapping

Lee, Jim <jlee@...>
 
Edited

A few years ago, I tried to sort out the various mapping tools that we use for this exact reason—to understand what to use when. Attached is a presentation on the topic. I hope you find it helpful.

KMWorld+2004+-+APQC+-+Mapping+Tools+-+Lee.pdf

 

Jim Lee, PMP

APQC

123 North Post Oak Lane

Houston, TX 77024

O: +1.713.893.7790   C: +1.216.338.3548

email: jlee@...

Yahoo, AOL, Skype IM: jimpmp2000

Windows Live Messenger: jimleesr@...

text messaging: 2163383548@...

 

 


Re: Knowledge Maps #mapping

Arthur Shelley
 

A knowledge map for me is a visualization of the location of and
interdependance of the knowledge in the organisation. This is useful
to understand what knowledge is core to hold within the business and
what can be more transient (or even "outsourced").

Perhaps the most significant value comes from understanding which core
knowledge is at risk and understanding what can be done to minimise
impacts of losing it.

Arthur
Www.organizationalzoo.com

On 25/08/2009, at 5:35, Valdis Krebs <valdis@orgnet.com> wrote:

Agree with Neil... so many definitions, so little agreement.

I have actually had my organizational/social network maps used as
knowledge maps -- when we map who goes to whom for expertise/
assistance/opinion on topic/domain X? We have done these maps by
product/service line and looked at various angles of knowledge
application: technical/installation/use -- who you go to for tech
assistance on product X may not be the same person who is
knowledgeable about the use of the product or it's installation process.

Also social network maps help define who *actually* shares their
knowledge... we find smart/experienced employees that do not allow
their knowledge to be "easily harvested" by management or colleagues.

Valdis Krebs
http://orgnet.com



On Aug 24, 2009, at 12:22 PM, Neil Olonoff wrote:



Hi Matt –

Several years ago I spent some time researching the concept of
“knowledge maps,” and I reached the conclusion that there is no
definitive definition of the term, nor is there any common
understanding of what knowledge maps are intended to do.

The term sounds fascinating to me; I always felt that if a map
portrays the terrain, then a knowledge map must portray, and point
to, knowledge. But it seems everyone has a different idea of what
that might look like. For example the people who equate knowledge
map with mind maps or concept maps – I have trouble understanding
that particular use.

I would invite comments from others – what do you think a knowledge
map is, and does?

Regards,

Neil

Neil Olonoff olonoff@gmail.com
Lead, Federal Knowledge Management Initiative,
Federal KM Working Group hosted at http://KM.gov
Office: 703.614.5058 (US Army HQDA, G-4/Contracted by Innolog)
Mobile: 703.283.4157 (Disabled during working hours)
Personal profile: http://www.linkedin.com/in/olonoff
Blogging at http://FedKM.org


On Mon, Aug 24, 2009 at 12:44 AM, Matt Moore
<laalgadger@yahoo.co.uk> wrote:
Hello,

I am interested in knowledge mapping exercises that organisations
have engaged in (& apologies to Stan for cross-posting, there is a
reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be
confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different
groups all producing things they call "knowledge maps". Each group
are doing this for different reasons & using techniques - and hence
getting different outputs.

While I encourage then to focus on the "why", it's tweaked my
curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient
responses (& obviously confidential responses won't go in that).

Cheers,

Matt





_______________________________________________
Actkm mailing list
Actkm@actkm.org
http://actkm.org/mailman/listinfo/actkm_actkm.org





------------------------------------

Yahoo! Groups Links



Re: Knowledge Maps #mapping

griffegg <ggg@...>
 

Purpose - capture subject matter expert knowledge to teach others on laser-focused topics

Technique - Concept Maps (Novak, 1998) (http://cmap.ihmc.us/conceptmap.html)

Outputs - see above

Outcome - to answer specific questions, the Cmap is very useful to convey complex information in a simple graphical format. We embed the Cmaps into slide presentations to deliver complex information in meetings. Effectiveness is pretty good compared to lots of bullets and words.

--- In sikmleaders@yahoogroups.com, Matt Moore <laalgadger@...> wrote:

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt


Re: Knowledge Maps #mapping

TRflanagan@...
 

We harvest knowledge in response to specific issue-based trigger questions.  The knowledge is harvested in the form of decisions made during focused discussions among a set of stakeholders.  The harvested knowledge is presented in the form of a map which records significant influence identified by stakeholders in the form of a "tree stucture."  The map is constructed entirely by the stakeholders as they compare ideas in a pairwise process.

The use:  Human systems design
The software: Cognisystem   (DOWNLOAD FREE at http://blogora.wetpaint.com/page/Dialogue+Structuring+Software]
The design methodology:  Interactive Management / CogniScope / Structured Dialogic Design
The result:  Fourty years of successful application in broad range of user communities across the globe


Tom Flanagan
Director, SouthCoast Community Collaborative Design Studio
><((((º>·..¸¸·´¯`·.><(((º>`·.¸¸.·´¯`·..¸¸><((((º> .·´¯`·..><(((º>
"Risk Management Support for Multi Organization Initiatives"

SoCo Community Collaborative Design Studio is a project of the Community Foundation of Southeastern Massachusetts.  Our mission is to build community capacity through the use of advanced collaborative design practices.  SoCoDesign is a resource for multi-organization planning and not a direct source of funds.

VOICE: 508-264-0066
EMAIL: TRFlanagan@...
WEBSITE:  http://socodesign.wetpaint.com/

"All democracy is local."

COURSE: Storytelling by Design at UMass Dartmouth
http://www.umassd.edu/pce/brochure/undergradcourse.cfm#DES300


Re: Knowledge Maps #mapping

Valdis Krebs <valdis@...>
 

Agree with Neil... so many definitions, so little agreement.

I have actually had my organizational/social network maps used as
knowledge maps -- when we map who goes to whom for expertise/
assistance/opinion on topic/domain X? We have done these maps by
product/service line and looked at various angles of knowledge
application: technical/installation/use -- who you go to for tech
assistance on product X may not be the same person who is
knowledgeable about the use of the product or it's installation process.

Also social network maps help define who *actually* shares their
knowledge... we find smart/experienced employees that do not allow
their knowledge to be "easily harvested" by management or colleagues.

Valdis Krebs
http://orgnet.com

On Aug 24, 2009, at 12:22 PM, Neil Olonoff wrote:



Hi Matt –

Several years ago I spent some time researching the concept of
“knowledge maps,” and I reached the conclusion that there is no
definitive definition of the term, nor is there any common
understanding of what knowledge maps are intended to do.

The term sounds fascinating to me; I always felt that if a map
portrays the terrain, then a knowledge map must portray, and point
to, knowledge. But it seems everyone has a different idea of what
that might look like. For example the people who equate knowledge
map with mind maps or concept maps – I have trouble understanding
that particular use.

I would invite comments from others – what do you think a knowledge
map is, and does?

Regards,

Neil

Neil Olonoff olonoff@gmail.com
Lead, Federal Knowledge Management Initiative,
Federal KM Working Group hosted at http://KM.gov
Office: 703.614.5058 (US Army HQDA, G-4/Contracted by Innolog)
Mobile: 703.283.4157 (Disabled during working hours)
Personal profile: http://www.linkedin.com/in/olonoff
Blogging at http://FedKM.org


On Mon, Aug 24, 2009 at 12:44 AM, Matt Moore
<laalgadger@yahoo.co.uk> wrote:
Hello,

I am interested in knowledge mapping exercises that organisations
have engaged in (& apologies to Stan for cross-posting, there is a
reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be
confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different
groups all producing things they call "knowledge maps". Each group
are doing this for different reasons & using techniques - and hence
getting different outputs.

While I encourage then to focus on the "why", it's tweaked my
curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient
responses (& obviously confidential responses won't go in that).

Cheers,

Matt





_______________________________________________
Actkm mailing list
Actkm@actkm.org
http://actkm.org/mailman/listinfo/actkm_actkm.org




Re: Knowledge Maps #mapping

Simard, Albert <albert.simard@...>
 

I believe that the term “knowledge map” is like virtually every other term in the KM domain.  It is in the process of becoming.  

 

We all see what it looks like to each of us, but like the blind men and the elephant, none of us sees the whole image of what it really is.  We all perceive the idea flavored by our experiences and needs, but putting a universally acceptable explicit definition on paper is another matter.  I first ran into this when I worked on “knowledge services”  (whatever an organizations business was, spiffed up for marketing purposes!)  And, given the need to contextualize knowledge management terms, it may not be possible to develop a universal definition.  This is why dictionaries have several alternate definitions of most terms (try looking up information and knowledge, for example)

 

Personally, I simply acknowledge that there is considerable diversity and sidestep it by defining terms as I mean them in a particular context.  Although I sometimes use standard definitions, most of the time, I find that I have to adapt it to the particular context in which I use it.  My last glossary for a modeling framework in a KM context took no less than 710 definitions!   I even defined knowledge and knowledge management slightly differently in four separate papers to make them more relevant to the particular subject.

 

A personal description: I see knowledge maps as the routes or pathways taken by knowledge as it advances from its original source (changing form along the way) to its final use.  I see knowledge mapping as tracing the knowledge needed to accomplish an objective back to a source (demand) as well as tracing existing knowledge to a possible application (supply).

 

Definitions are in the mind of the user.  Perhaps that’s as it should be for something as ephemeral as knowledge.

 

Al Simard

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Neil Olonoff

Sent: Monday, August 24, 2009 12:22 PM
To: ActKM Discussion List
Cc: sikmleaders@...; KM for Development
Subject: [sikmleaders] Re: [Actkm] Knowledge Maps

 

 

Hi Matt –

Several years ago I spent some time researching the concept of “knowledge maps,” and I reached the conclusion that there is no definitive definition of the term, nor is there any common understanding of what knowledge maps are intended to do.

The term sounds fascinating to me; I always felt that if a map portrays the terrain, then a knowledge map must portray, and point to, knowledge.  But it seems everyone has a different idea of what that might look like.  For example the people who equate knowledge map with mind maps or concept maps – I have trouble understanding that particular use.

I would invite comments from others – what do you think a knowledge map is, and does?

Regards,

Neil

Neil Olonoff   olonoff@gmail.com
Lead, Federal Knowledge Management Initiative,
Federal KM Working Group hosted at  http://KM.gov
Office:  703.614.5058 (US Army HQDA, G-4/Contracted by Innolog)
Mobile: 703.283.4157 (Disabled during working hours)
Personal profile: http://www.linkedin.com/in/olonoff
Blogging at http://FedKM.org

On Mon, Aug 24, 2009 at 12:44 AM, Matt Moore <laalgadger@yahoo.co.uk> wrote:

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt





_______________________________________________
Actkm mailing list
Actkm@actkm.org
http://actkm.org/mailman/listinfo/actkm_actkm.org

 


Re: Knowledge Maps #mapping

Neil Olonoff
 

Hi Matt –

Several years ago I spent some time researching the concept of “knowledge maps,” and I reached the conclusion that there is no definitive definition of the term, nor is there any common understanding of what knowledge maps are intended to do.

The term sounds fascinating to me; I always felt that if a map portrays the terrain, then a knowledge map must portray, and point to, knowledge.  But it seems everyone has a different idea of what that might look like.  For example the people who equate knowledge map with mind maps or concept maps – I have trouble understanding that particular use.

I would invite comments from others – what do you think a knowledge map is, and does?

Regards,

Neil

Neil Olonoff   olonoff@...
Lead, Federal Knowledge Management Initiative,
Federal KM Working Group hosted at  http://KM.gov
Office:  703.614.5058 (US Army HQDA, G-4/Contracted by Innolog)
Mobile: 703.283.4157 (Disabled during working hours)
Personal profile: http://www.linkedin.com/in/olonoff
Blogging at http://FedKM.org


On Mon, Aug 24, 2009 at 12:44 AM, Matt Moore <laalgadger@...> wrote:
Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt





_______________________________________________
Actkm mailing list
Actkm@...
http://actkm.org/mailman/listinfo/actkm_actkm.org


Re: Knowledge Maps #mapping

Tom Eucker <tom@...>
 

Matt & Al,

I worked with Chuck Seeley at Intel some years ago and we used knowledge mapping as a form of organizational modeling which helped with understanding and identifying key leverage points where knowledge was most at risk or in need of enabling methods or technologies.  Using an interview approach modeled from the “one text” negotiation method (individual interviews), I would build an initial model with the first person and then take the evolving model to successive individuals and ask for “what’s missing?” or what modifications they would make to the model so that it accurately reflected how knowledge was used and transferred in the organization.  After a half dozen 30 minute interviews we would have a pretty helpful knowledge map.

Here is an example: [the labeled arrows represent the knowledge that comes from the group (boxes)]



They were not used to build taxonomies, but rather where the leverage would be in enabling or better managing the knowledge across the organizational system.  Let me know if you would like to follow up on the technique and how we used these knowledge maps.

Regards,
Tom

   
Training & Consulting
 tom@...
    503.439.6450


On 8/24/09 6:49 AM, "Simard, Albert" <albert.simard@...> wrote:


 
 

Matt –
 
I don’t have an answer for you; rather, I have the same question.  I’ll soon be engaged in a similar exercise for the Centre for Security Science and would be interested in the responses that you receive.
 
Al Simard
 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Matt Moore
Sent: Monday, August 24, 2009 12:45 AM
To: sikmleaders@...; ActKM Discussion List; KM for Development
Subject: [sikmleaders] Knowledge Maps

  

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt
 
    



Re: Knowledge Maps #mapping

 

Hi Matt,
I learned how to facilitate knowledge mapping in 2001 working at Unisys. We used K Mapping to support the rollout a corporate wide KM program and Enterprise Portal. We specifically used K Mapping to help develop the taxonomy for departmental and community of practice team sites. We used a technology called MindJet MindManager http://www.mindjet.com/

I love the tool and use it all the time to gather requirements for projects I work on. The visual aid the tool provides helps the process in so many ways.

Basically, you start the conversation with a core team of people who would represent the members. During a kick off session, you work through a series of questions. You want to ask about current content, future opportunities, business process improvements, and challenges that are important to the group.

The mind mapping software allows the facilitator to type as the group brainstorms on the content. Over a series of follow-up meetings the maps are further enhanced to support metadata and permissions requirements.

The result is mind map of the site, activities and process that define the group. The map is also the taxonomy specific to the organization.

I use the map to build wireframes that support the presentation and organization of the content.

You could standardize the questions and the facilitation method to help improve your output.

Feel free to reach out to me to talk specifically about the process.

Thanks,
Dee Anne

Dee Anne Kotzur
deeanne34@yahoo.com
610-659-7562
www.linkedin.com/in/deeannekotzur

--- In sikmleaders@yahoogroups.com, Matt Moore <laalgadger@...> wrote:

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt


Re: Knowledge Maps #mapping

Simard, Albert <albert.simard@...>
 

Matt –

 

I don’t have an answer for you; rather, I have the same question.  I’ll soon be engaged in a similar exercise for the Centre for Security Science and would be interested in the responses that you receive.

 

Al Simard

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Matt Moore
Sent: Monday, August 24, 2009 12:45 AM
To: sikmleaders@...; ActKM Discussion List; KM for Development
Subject: [sikmleaders] Knowledge Maps

 

 

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt


Re: What are the Top 3 Knowledge Management Services? #knowledge-services

Gotthart, Birgit (TS SIP EMEA Business Planning & Knowledge Management) <birgit.gotthart@...>
 

Hi,
 
In Hewlett-Packard (HP) that's basically:
  • KM Portals: Content management for our our standard solutions, including Sales, Bid and Delivery Kits
  • Project Material: Profiles of our external IT services projects and related project deliverables (including Proposals, Lessons Learned summary).
  • Forums (for communities and other specific topics)
BR,
Birgit

Birgit Gotthart
Technology Solutions Group
Technology Services - Infrastructure Consulting EMEA
Knowledge Management & Business Planning Coordination Lead 
Hewlett-Packard Ges.m.b.H.
Wienerbergstrasse 41, A-1120 Wien
Tel.: +43(0)1/81118-6858
Fax: +43(0)1/81118-8080
Mobile: +43-(0)664/8112879
mailto:birgit.gotthart@...
http://www.hp.com/at
 
Firmenbuchgericht: Handelsgericht Wien; Firmenbuchnummer: FN94241s
Firmensitz: Wienerbergstraße 41, 1120 Wien


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of StanGarfield
Sent: Freitag, 21. August 2009 13:35
To: sikmleaders@...
Subject: [sikmleaders] Re: What are the Top 3 Knowledge Management Services?

 

> What are the top 3 services offered by the KM Group in your organization?

In Deloitte Consulting:

·         KM Portal (including portal management and content management)

·         Project Experience (including qualifications and project deliverables)

·         People and Communities (including personal profiles and communities of practice)

Regards,
Stan


Knowledge Maps #mapping

Matt Moore <laalgadger@...>
 

Hello,

I am interested in knowledge mapping exercises that organisations have engaged in (& apologies to Stan for cross-posting, there is a reason tho).

The key things I am after are:
- What the purpose behind the exercise was.
- What techniques were used.
- What the outputs looked like (obviously there may be confidentiality issues here).
- What was then done with the outputs & what impact they had.

I'm currently doing some work with a client who have different groups all producing things they call "knowledge maps". Each group are doing this for different reasons & using techniques - and hence getting different outputs.

While I encourage then to focus on the "why", it's tweaked my curiosity & I'd like to see other examples of these things.

I may produce a "knowledge map gallery/atlas" if I get sufficient responses (& obviously confidential responses won't go in that).

Cheers,

Matt


Re: What are the Top 3 Knowledge Management Services? #knowledge-services

tombarfield75 <thomas.m.barfield@...>
 

This tends to adjust a little over time based on business need. Right now I'd list the following:
- Stewarding the collaboration strategy - with a focus now on community/social networking
- Improving findability and maintenance of key strategic knowledge - this past year we've focused on the offerings we take to market
- Driving vision and implementation requirements of the KM infrastructure (technology and people)

Tom Barfield
Accenture

--- In sikmleaders@yahoogroups.com, sjagannath@... wrote:

Dear All,

What are the top* 3 services offered by Knowledge Management Group in your
organization (predominantly internal)?
Note: Top* from the perspective of leadership support, acceptance by
associates/employees, success/metrics/business benefits.

Would appreciate if you could highlight few points for each of the KM
services around the parameters mentioned above.

I do understand that KM services will be relative to organizational needs.
I am trying to understand the various services that can be offered.

Background: Trying to improve the set of services currently offered in my
current organization. I am part of an IT organization, developing products
& rendering services technology solutions to clients.

Salient services currently offered are maintenance of knowledge base &
search (includes Best Practices, Lessons Learned, Tips/Tricks, internal
case studies, etc.), building & nurturing communities, facilitating
hosting/publishing information on KM portal, maintain experts list,
facilitating knowledge sharing sessions, build & maintain reuse repository
(software components).

Thanks,
Srinivas


Re: What are the Top 3 Knowledge Management Services? #knowledge-services

joeraimondo <jraimondo@...>
 

(1) Innovation -- developing a portfolio approach to intellectual assets so that they can be optimized, particularly around process knowledge. This becomes the raw material for process and product innovation
(2) Monetization -- developing and optimizing the portfolio of intellectual assets to result in new products, venture, and revenue sources.
(3) Stewardship -- capturing, amplifying and dissemination explicit and tacit organizational know-how and translating that into application or platform architecture.
= Joe Raimondo =
Iknow LLC


Re: What are the Top 3 Knowledge Management Services? #knowledge-services

Stan Garfield
 

> What are the top 3 services offered by the KM Group in your organization?

In Deloitte Consulting:

·         KM Portal (including portal management and content management)

·         Project Experience (including qualifications and project deliverables)

·         People and Communities (including personal profiles and communities of practice)

Regards,
Stan


Re: What are the Top 3 Knowledge Management Services? #knowledge-services

Mark D Neff <mneff@...>
 


Good list Srinivas,

Within CSC our KM group supports:

1) Innovation and ideation services
2) Social software advocacy
3) Key community support
... and your list of services as time permits

Mark
706.447.8522


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"Bill Dixon"
Sent by: sikmleaders@...

08/20/2009 07:37 PM

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RE: [sikmleaders] What are the Top 3 Knowledge Management Services?






Hello Srinivas,

 

It sounds like you have the major areas of KM covered in your list.

 

Within internal IT at EY, I would list in the following way:

1.       Content Management

2.       Consulting on knowledge container and sharing methodologies

3.       Providing thought leadership on the application of KM to IT

 

Regards,

 

Bill Dixon

Bill.dixon@...

 

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of sjagannath@...
Sent:
Wednesday, August 19, 2009 12:31 AM
To:
sikmleaders@...
Subject:
[sikmleaders] What are the Top 3 Knowledge Management Services?

 

 


Dear All,


What are the top* 3 services offered by Knowledge Management Group in your organization (predominantly internal)?
Note:
Top* from the perspective of leadership support, acceptance by associates/employees, success/metrics/business benefits.

Would appreciate if you could highlight few points for each of the KM services around the parameters mentioned above.

I do understand that KM services will be relative to organizational needs. I am trying to understand the various services that can be offered.

Background:
Trying to improve the set of services currently offered in my current organization. I am part of an IT organization, developing products & rendering services technology solutions to clients.
 
Salient services currently offered are maintenance of knowledge base & search (includes Best Practices, Lessons Learned, Tips/Tricks, internal case studies, etc.), building & nurturing communities, facilitating hosting/publishing information on KM portal, maintain experts list, facilitating knowledge sharing sessions, build & maintain reuse repository (software components).

Thanks,
Srinivas





Re: What are the Top 3 Knowledge Management Services? #knowledge-services

Bill Dixon
 

Hello Srinivas,

 

It sounds like you have the major areas of KM covered in your list.

 

Within internal IT at EY, I would list in the following way:

1.       Content Management

2.       Consulting on knowledge container and sharing methodologies

3.       Providing thought leadership on the application of KM to IT

 

Regards,

 

Bill Dixon

Bill.dixon@...

 

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of sjagannath@...
Sent: Wednesday, August 19, 2009 12:31 AM
To: sikmleaders@...
Subject: [sikmleaders] What are the Top 3 Knowledge Management Services?

 

 


Dear All,

What are the top* 3 services offered by Knowledge Management Group in your organization (predominantly internal)?
Note: Top* from the perspective of leadership support, acceptance by associates/employees, success/metrics/business benefits.

Would appreciate if you could highlight few points for each of the KM services around the parameters mentioned above.

I do understand that KM services will be relative to organizational needs. I am trying to understand the various services that can be offered.

Background: Trying to improve the set of services currently offered in my current organization. I am part of an IT organization, developing products & rendering services technology solutions to clients.
 
Salient services currently offered are maintenance of knowledge base & search (includes Best Practices, Lessons Learned, Tips/Tricks, internal case studies, etc.), building & nurturing communities, facilitating hosting/publishing information on KM portal, maintain experts list, facilitating knowledge sharing sessions, build & maintain reuse repository (software components).

Thanks,
Srinivas


Re: Opportunities Sought (and Offered!) #jobs

sswarup44 <sswarup44@...>
 

Neil,
I am in a somewhat similar situation as you are in. Only in my case the contract I am working on ends in a month and after that I see nothing on the horizon for a while. Welcome to the world of DoD funding.

Looking forward to test my KM skills, knowledge and experience in a new organization which can be in the DC metro area or the South West region specifically New Mexico. Hopefully SI/KM members can provide some leads.

Neil I will send you my KM specific resume. Please provide me your email address.

Thanks.
Sanjay
248.974.3781
http://www.linkedin.com/in/sanjayswarup

--- In sikmleaders@yahoogroups.com, "nolonoff" <olonoff@...> wrote:

Hi, all:

I'm new to the list, but have many friends among the membership. Due to the vagaries of Federal contracting I find myself in the peculiar position of both seeking and offering KM employment opportunities.

My company, INNOLOG, (website at www.innolog.com) is involved in a re-compete of a KM/IM contract here in the Pentagon. Since they may or may not win, I may or may not be employed in the next few weeks! I am currently the Lead KM Consultant in the KM Office of an Army Headquarters Agency.

We are recruiting for a full time, KM consultant to work at the Pentagon under me, in the event that we DO win. This is an "upper-mid-level" contract position. The candidate must qualify for a Secret clearance. US Citizen with KM or related experience and education greatly preferred. No telework, part-time, or flex-time is currently possible. Please forward resumes to me, Neil Olonoff, at olonoff@... I will contact viable candidates by telephone and provide more details upon request.

As far as my own opportunity search, I am seeking senior KM positions in the Washington Capital area. See my profile on Linkedin.

Best regards to all,

Neil

Neil Olonoff

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