Date   

Job Opening: Knowledge Manager - Analytics #jobs

Stan Garfield
 

http://careers.deloitte.com/united-states/experienced-professionals/opportunities.aspx?JobReqCode=E11NATMGRSMW061-USL5

Knowledge Manager — Deloitte Analytics

Location:

  • Chicago, Illinois
  • New York, New York
  • Cleveland, Ohio
  • Philadelphia, Pennsylvania
  • Hermitage, Tennessee
  • Dallas, Texas

Reference Code: E11NATMGRSMW061-USL5

Job Description

Deloitte Analytics is currently seeking a Knowledge Manager to serve them. This position partners closely with Deloitte Analytics global leadership and knowledge management, operations, marketing and communications teams to create and lead the development and execution of a knowledge management plan in support of strategic initiatives. Location is flexible; preferred cities include:  Atlanta, Chicago, Cleveland, Dallas, New York or Philadelphia or other global locations where Deloitte has a meaningful KM team presence and KM community.
 
Roles and responsibilities include: 
  • Understand and communicate KM strategies to relevant constituency groups; promote KM programs and approaches
  • Develop a Deloitte Analytics knowledge site as the centralized source for Deloitte Analytics, initially via linking to various sites and ensuring that content on the various Deloitte KM sites aligns with brand and knowledge guidelines; longer-term via integrating content into the centralized Deloitte Analytics knowledge site
  • Acquire and manage a broad array of internal knowledge content; assess and fill knowledge gaps by soliciting and collecting high value/quality content
  • Develop and leverage global relationships to improve content sharing and the integration of approaches
  • Contribute to the creation of a longer term KM strategy and action plan for Deloitte Analytics and manage the delivery of those aspects of the plan assigned to you
  • Facilitate strategic growth, adoption, and success of Deloitte Analytics practice communities and collaboration through seeding of relevant communities and leveraging of collaborative sharing tools (e.g. blogs, discussion boards, social computing tools and the actual analytics tools)
  • Support development and optimization of team sites for select groups
  • Act as a source matter specialist in responding to practitioner requests for assistance, either by identifying content or making connections to enable the practitioner's requests to be fulfilled
  • Proactively identify and provide solutions to practitioner needs for select information in sales & marketing, client service, and learning
  • Manage and develop Knowledge Analyst(s) located in India
Qualifications:
  • Ideal candidate will be an experienced, creative, independent thinker who has excellent analytical, collaborative and negotiation skills; critical thinking and proactive problem solving abilities, coupled with extremely strong verbal and written communication and relationship building skills
  • Candidate will have proven project management experience with ability to manage multiple simultaneous projects, cross-functional stakeholders and remote teams
  • Must have a clear understanding of the issues surrounding internal document management, web content management and knowledge management
  • Experience with electronic knowledge, repository management, intranets/portals, collaborative and social media tools, plus computer skills (Microsoft Office)
  • Candidate should also be adaptive and flexible as conditions change and have experience working as a change agent to influence others
  • Candidate will have a Bachelor's degree in Business, Management Information Systems, Library Sciences, Journalism and/or Communications; MBA preferred
  • Must have 5-8 years of prior relevant experience in a professional services environment; business analytics experience a plus
  • Candidate must have the potential to grow in order to meet the advancing requirements of the position


Re: Connecting through Conversations workshop Canberra 20 October 2010 #conversation

TRflanagan@...
 

Nerida.

 

Could you elaborate a bit about the objectives of the workshop and the way in which the dialogue management processes were selected to fulfill the specific needs of the sponsor? 

 

To explain my question a bit more, we may share some level of common awareness about a process called Appreciative Inquiry .. which seeks to use collected stories as a means of (somehow) discovering the "life giving" essence of organizations.  Discovering the essence is anticipated to provide a foundation upon which further progress might be achieved.  The outcome is a projection into the future based upon a set of expressions of the best in the past.  The morale impact is reported to be very high.  So if the goal were to energize and mobilize an organization that was already doing what it felt it needed to continue to do, you might choose such an approach.  On the other hand ... if you are looking for transformational change, you would need to select a different approach.

 

You have told us that the workshop will introduce "a variety of narrative techniques which are reasonably simple and can be used to great effect."  Is this a conference, or is there a specific work plan that needs to be accomplished during the workshop?  Generating narratives seems not to be too great a challenge if this is the workshop goal.  Working with the collected narratives to find new pathways becomes a formidable information and knowledge management task ... unless it is actually something that really can be done easily and effectively. 

 

If I seem somewhat sensitized to the promise of simple and effective solutions through dialogue, it is not because I doubt that the only way forward is through dialogue.  My concerns are that any community has just so much bandwidth for its stories, and unless we use this bandwidth wisely we will consume the communities’ social capital without delivering the impact that we promise them.

 

sincerely

 

Tom Flanagan
Director, South Coast Community Collaborative Design, New Bedford MA
President of the Board, Institute for 21st Century Agoras, Atlanta GA

><((((º>·..¸¸·´¯`·.><(((º>`·.¸¸.·´¯`·..¸¸><((((º> .·´¯`·..><(((º>.·´¯`·..><(((º>
"Discussions as usual can lead to no more than business as usual"

SouthCoast Community Collaborative Design Studio is a project of the Community Foundation of Southeastern Massachusetts. Our mission is to build community learning capacity through the use of advanced collaborative design practices. SouthCoast Design is a resource for multi-organization planning and not a direct source of funds.

VOICE: 508-264-0066
EMAIL: TRFlanagan@...
WEBSITE: http://www.GlobalAgoras.com
SKYPE: SoCoDesign

Author: The TALKING POINT- Creating an Environment for Exploring Complex Meaning

http://www.infoagepub.com/products/The-Talking-Point

 


Connecting through Conversations workshop Canberra 20 October 2010 #conversation

Nerida Hart
 

Dear all

The Australian River Restoration Centre (www.arrc.com.au - a not for profit organisation) is running a workshop on using narrative techniques for organisational knowledge sharing on the 20th of October 2010 at the Australian National Botanic Gardens.  This is a one day workshop to introduce a variety of narrative techniques which are reasonably simple and can be used to great effect in the workplace with little or no budget.

If you would like to know more go to our website at http://australianriverrestorationcentre.com.au/events/connecting-through-conversations-narrative-techniques-for-organisational-knowledge-sharing/

We already have an amazing variety of attendees which will aid in learning from other sectors.

The workshop is being conducted adjacent to the actKM (Knowledge Management) - for details go to http://www.actkm.org/actkm_2010_conference.php and is being facilitated by Dr Siwan Lovett, myself and Matt Moore.

We would love to see you there.

Warm regards

Nerida Hart
--

Associate,

Australian River Restoration Centre

www.australianriverrestorationcentre.com.au

 

Tel: 02 6227 0982

Mob: 0418 423 270

Email: nerida.hart@...

 



Re: Hole in the Bucket #wikis #tools

Nerida Hart
 

Hi everyone

I am involved in managing the Information and Knowledge Resource Kit (www.rkrk.ne.au) which was originally developed as part of the Knowledge for Regional Natural Resource Management Program at Land & Water Australia (abolished in June 2009 by the Australian government ).  This resource has been taken over by the Australian River Restoration Centre (www.arrc.com.au) and is built on mediawiki.  As the IKRK already has a library of KM resources this would be a simple task to add the Knowledge Bucket.

I am happy to discuss this further to work out how we could facilitate this.  The ARRC is a not for profit and would probably require some sort of small recompense to do this but we can discuss this fuether once we have more detail.

Warm regards

Nerida Hart


On 12 October 2010 22:07, Cory Banks <cory.banks@...> wrote:
Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

I am treating this as an opportunity and seek your advice and experience in how we move forward.

My questions are as follows. Please respond to one or more that you feel you can contribute to.

  1. Is there an existing repository that we can migrate the content to?

  2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

  3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?

  4. Would you be interested and available to help with the design and migration to the new improved bucket?

Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/



--
Nerida Hart
HartKnowledge Consulting
PO Box 483
Queanbeyan NSW 2620
Phone +61 418 423 270
Skype neridahartau
Twitter neridahart
Web http://hartknowledge.wordpress.com

"People who think things are either black or white miss out on the many wonderful shades of grey"

Mother Theresa:  “If you judge people, you have no time to love them.”


Re: Hole in the Bucket #wikis #tools

Martin@Cleaver.org <martin@...>
 

Hi Cory,

1. Is there an existing repository that we can migrate the content to?

We are creating a repository for the Knowledge Worker Meetup group in Toronto using Confluence: it doesn't have much content yet and isn't open for public registration at this time, but we can adapt to help. For our meetup group I have an adequate arrangement for hosting and have an unlimited version of Confluence our groups, Knowledge Workers Toronto (KWT, ~400 people) and Wiki Tuesday (~250 people).

The KWT wiki is initially set up to aid us in internal planning, with a view to opening it to our community for them to discuss and exchange materials about events or other materials they may find interesting/useful.

It is situated at http://confluence.knowledgeworkers.org

The costs of hosting, administering and developing the sites doesn't much increase with the number of users. The payback does increase with the number of users. I'd welcome Knowledge Bucket users.

2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

It depends on your needs and objectives with kbucket II: should I assume its for the ~50 contributors registered on your existing site? What new needs are you trying to fill by setting up and running kbucket II? A defined problem for which the wiki is a solution is vital, so is understanding who the users are. Have you established goals beyond the content in your current repository?

If you have a community dedicated to building an information base, a wiki can be a good choice. The issue is about communicating a compelling reason to that community, providing resources etc. Wikis can suffer from the empty disco scenario: no one wants to be the first one in the space. Getting the community activity going takes vision to inspire passion, an eye for what creates and sustains value, and then outright perseverance.

KWT is also experimenting with a BuddyPress install at http://network.knowledgeworkers.org. BuddyPress sits upon the Wordpress technology - the idea to allow our speakers members to syndicate their blogs through our site, and to measure and grow the social network of our users.

3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?

Most of the time I have done the hosting of wiki platforms myself, so I can't convey much about others' free services. For clients I do demos using commercial hosting environments. On a personal note: I did Content Management consulting for the Arthur Andersen Enterprise Integration team (1998-2002); have been a developer for open source TWiki/Foswiki from 2001; been KM / Wiki consulting since my MBA (2005); been using Confluence since 2007; my company (Blended Perspectives) is an Atlassian Partner; I host several communities including clients on these two platforms,

4. Would you be interested and available to help with the design and migration to the new improved bucket?

Yes, let's talk. We are already connected on Skype; I'm mrjcleaver.

Thanks,
   Martin.

--
Martin Cleaver M.Sc. MBA
Martin@...://twitter.com/mrjcleaver
--
Martin@...
http://twitter.com/mrjcleaver
+1 416-786-6752 (GMT-5)



On Tue, Oct 12, 2010 at 5:54 PM, <David.Williams@...> wrote:

Cory

 

The third thing that comes to mind this morning is that RKRK is a nice wiki. http://www.rkrk.net.au/index.php/Information_and_Knowledge_Resource_Kit_%28IKRK%29

 I think it is hosted by Siwan at the ARRC. We may be able to do a deal and piggy back off it for a modest contribution for which we might be able to get some sponsorship for.

How about we raise the issue for discussion next week at the actkm conference ?

 

 

 

David Williams

actKM Convenor

convenor@...

www.actkm.org.au

 

-----Original Message-----
From: actkm-bounces@... [mailto:actkm-bounces@...] On Behalf Of Cory Banks
Sent: Tuesday, 12 October 2010 10:08 PM
To: Actkm@...; kbucket@...; qkm@...; sikmleaders@...; km-advanced-practitoners@...
Subject: [Actkm] Hole in the Bucket

 

Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

 

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

 

I am treating this as an opportunity and seek your advice and experience in how we move forward.

 

My questions are as follows. Please respond to one or more that you feel you can contribute to.

 

1.      Is there an existing repository that we can migrate the content to?

2.      What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

3.      What free, hosted, wysiwyg wiki/content management tool experiences have you had?

4.      Would you be interested and available to help with the design and migration to the new improved bucket?


Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/


_______________________________________________
Actkm mailing list
Actkm@...
http://actkm.org/mailman/listinfo/actkm_actkm.org



Re: Hole in the Bucket #wikis #tools

Stan Garfield
 

Have you considered Wikispaces?  See http://www.wikispaces.com/site/pricing

Perhaps The Bucket can be affiliated with the SIKM Leaders Community.  I am willing to help. 


Re: Hole in the Bucket #wikis #tools

Nancy White
 

Hi Cory
The http://www.kstoolkit.org (knowledge sharing tools and methods) uses a  private label wikispaces. If you'd be interested in doing something collectively, let me know offlist and I can ask the small volunteer stewards group. KM4Dev uses a hosted media wiki and we are about to have a lovely "semantic upgrade" and that might be another possibility, as we have paid for the hosting, etc. If anyone wants a peak at the new version, email me offlist. 

Nancy 

On Tue, Oct 12, 2010 at 4:07 AM, Cory Banks <cory.banks@...> wrote:
Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

I am treating this as an opportunity and seek your advice and experience in how we move forward.

My questions are as follows. Please respond to one or more that you feel you can contribute to.

  1. Is there an existing repository that we can migrate the content to?

  2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

  3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?

  4. Would you be interested and available to help with the design and migration to the new improved bucket?

Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/


Re: Hole in the Bucket #wikis #tools

Jack Vinson <jackvinson@...>
 

PBWiki?  The Boston local SIKM group is using PBWiki for organizing our meetups. 

 

There are many free wiki offerings out there – and they are probably all subject to the same problem you are experiencing with wik.is… 

 

As far as your questions go, it all depends on what you are trying to do, right?  Is this supposed to be more than the repository? 

 

p.s. First I’ve heard of the Bucket.  Interesting effort.

 

Jack

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Cory Banks
Sent: Tuesday, 12 October 2010 7:08 AM
To: Actkm@...; kbucket@...; qkm@...; sikmleaders@...; km-advanced-practitoners@...
Subject: [sikmleaders] Hole in the Bucket

 




Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

 

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

 

I am treating this as an opportunity and seek your advice and experience in how we move forward.

 

My questions are as follows. Please respond to one or more that you feel you can contribute to.

 

  1. Is there an existing repository that we can migrate the content to?
  2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)
  3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?
  4. Would you be interested and available to help with the design and migration to the new improved bucket?


Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/




Re: Hole in the Bucket #wikis #tools

Robert Steele <robert.david.steele.vivas@...>
 

You might consider the Transitioner run by Jean Francouis Noubel

Below are two links, one to what I have up that has been dormant, but the wiki is alive and well, another to his profile, his email is in cc.

World Brain 103
http://thetransitioner.com/wen/tiki-index.php?page=Global+challenges

Who’s Who in Collective Intelligence: Jean-François Noubel
http://www.phibetaiota.net/2008/06/whos-who-in-collective-intelligence-jean-francois-noubel/

I think George Por, another of the Collective Intelligence gurus, has a wiki up and running that is permanent.
Tom Atlee would know how to get ahold of him.



On Tue, Oct 12, 2010 at 7:07 AM, Cory Banks <cory.banks@...> wrote:
 

Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

I am treating this as an opportunity and seek your advice and experience in how we move forward.

My questions are as follows. Please respond to one or more that you feel you can contribute to.

  1. Is there an existing repository that we can migrate the content to?

  2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

  3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?

  4. Would you be interested and available to help with the design and migration to the new improved bucket?

Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/


Hole in the Bucket #wikis #tools

Cory Banks
 

Some of you would be aware of the Knowledge Bucket (knowledgebucket.wik.is) that we kicked off nearly two years ago and many KM practitioners have signed up to and contributed.

It was with great shock that I received an email from Mindtouch (wik.is providers) telling me that their free service is being switched off at the end of November.

I am treating this as an opportunity and seek your advice and experience in how we move forward.

My questions are as follows. Please respond to one or more that you feel you can contribute to.

  1. Is there an existing repository that we can migrate the content to?

  2. What sort of platform should we consider for kbucket II ? (Wiki, collaboration space etc...)

  3. What free, hosted, wysiwyg wiki/content management tool experiences have you had?

  4. Would you be interested and available to help with the design and migration to the new improved bucket?

Thanks

Cory Banks

Profile: http://www.linkedin.com/in/corza/
Blog: http://corzandeffect.wordpress.com/


Re: KM - benefits and alignment with Social Media #value #social-media

Paul McDowall
 

Hi Claire,
I find that statistics aren't very convincing to anyone, and case stories of organization's derived benefits/value have to be relevant for the specific client you are talking to. You need to speak their language and that requires a good handle on their organization, their market/environment, and their direction. Even good examples or case stories may not be sufficient. I always try to focus on their greatest point of pain when talking to someone about value from KM. That's what gets their attention the most. If there isn't much they are struggling with or concerned about, then there won't likely be much interest in listening to you.
cheers
Paul

--- In sikmleaders@yahoogroups.com, "pizzeyclaire" <clairempizzey@...> wrote:

Hi - am looking for some statistics and tangigle benefits for KM/Collaboration programs to help in my discussions with clients. I am finidng a barrier to excite them in seeing the real value in KM. Also, how do you see KM and Social Media/Social CRM working together? Thanks


Re: KM - benefits and alignment with Social Media #value #social-media

Simard, Albert <albert.simard@...>
 

Claire –

 

I can’t give you any statistics, but I can give you a case study with three instances.

 

I’ve led three collaborative efforts involving true peer production (as opposed to typical committee work).  They involved developing a:

  • Access to Knowledge Policy
  • Knowledge Services Framework
  • Modeling Framework in a regulatory agency

 

In each case, there was no documented best practice that could be used as a model (at least that I was able to find).  The issues didn’t involve creating scientific knowledge, but rather eliciting tacit knowledge of experienced science managers.  In every instance, I feel that the result was at least twice as “good” as it would have been had only one person done the work.  In each case, the effort yielded a higher level of understanding of a previously undefined process as well as novel relationships that would not have emerged without the synergy of the group.  Describing the process paved the way to measurement which is a precursor to management.  Unfortunately, I can’t tell you the value of such results other than they were key to core agency processes.

 

Interestingly, I found that the same result could be achieved even when there was a significant gap between the group leader’s knowledge and that of the members (one of the above three cases).  In such a case, the leader has to listen very carefully to what is being said and unlike true peer production, in which anyone might come up with an answer to a problem, the onus falls more on the leader to figure out what’s really bothering someone who has a problem but can’t articulate it.  And it is important to get at the underlying problem rather than go for a majority vote.  It sometimes takes three of four tries to spiral in to the answer, which usually turns out to be incorrect logic or reasoning about the underlying process.  And you can recognize a good solution by the consensus-based aha! that permeates the group.

 

I’ve also participated in a group (not in the above list) that had all the right stuff going in (strong executive support and a chance to really change things) but that ended up as a typical committee that produced a typical report.  All it takes is one condescending, determined person with “Trust me, I know what I’m doing.”  Also, it is important to populate such groups with people who are comfortable in an unstructured environment (few and far between in government agencies).  Structured thinkers literally cannot function in an unstructured environment, while unstructured thinkers are bored to tears when bureaucrats insist that every I is dotted and T is crossed before moving forward.  

 

A few thoughts, for what they’re worth.

 

Albert J. Simard, Ph.D.

Knowledge Manager / Gestionnaire du savoir

 

Defence R&D Canada - / R&D pour la defense Canada

305 Rideau St., 9th floor - AH11 / 305 rue Rideau, 9 ieme etage -AH11

Ottawa, Ontatio K1A 0K2

Canada

Tel: 613-943-3501   Fax: 613-996-7063

e-mail: albert.simard@...

 


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of pizzeyclaire
Sent: Monday, September 27, 2010 8:22 PM
To: sikmleaders@...
Subject: [sikmleaders] KM - benefits and alignment with Social Media

 

 

Hi - am looking for some statistics and tangigle benefits for KM/Collaboration programs to help in my discussions with clients. I am finidng a barrier to excite them in seeing the real value in KM. Also, how do you see KM and Social Media/Social CRM working together? Thanks


KM - benefits and alignment with Social Media #value #social-media

Richard Vines <plessons@...>
 

Claire,

Not sure about stats / tangible benefits and alignment with social media . In Australia there continue to be efforts to present a knowledge domain in various ways – a recent interesting example of a book about ‘knowledge brokering’ (– a free ebook) published by ANU Press. ‘Bridging the ‘Know–Do’ Gap: Knowledge brokering to improve child wellbeing . See http://epress.anu.edu.au/knowledge_citation.html.  The book is partially interesting because the content has emerged from those that do not really mix at all with the KM community locally.

 

Many people seem to continue to want to try and find various ways to build a profile and a value proposition. I said something (some said provocatively) about the same sort of thing at the most recent Melbourne KMLF meeting – 22nd Sept (I understand the power-point slide presentation should be available on their website sometime soon) http://www.melbournekmlf.org/

 

Remarkably - KMLF has served Victoria exceptionally well for over ten years now. Thanks to Arthur Shelley, Keith De La Rue and others for their current efforts.

 

 

 

 

Richard V

 



I am using the Free version of SPAMfighter.
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Re: Australian SIKM Members #local

Stan Garfield
 

> who from Australia is part of this group?

From the membership list (which can be found in the Files folder of the Yahoo! Group and contains the email addresses):

1.       Claire Pizzey - Melbourne, Australia

2.       Stephen Samild - Sydney, Australia

3.       Rachel Ambagtsheer Adelaide, Australia

4.       Richard Vines - Melbourne, Australia http://richardvines.cgpublisher.com/

5.       Stuart French - Melbourne, Australia http://www.deltaknowledge.net/

6.       Lisa Sylvester - South Brisbane, Australia

7.       Lyn Murnane - Melbourne, Australia

8.       Stephen Bounds - Canberra, Australia http://guruj.net

9.       Cory Banks - Brisbane, Australia http://corzandeffect.blogspot.com/

10.   John Other-Gee - Brisbane, Australia

11.   Sharon Brennan - Melbourne, Australia

12.   Keith De La Rue - Melbourne, Australia http://delarue.net/blog/

13.   Shawn Callahan - Melbourne, Australia http://www.anecdote.com.au/

14.   Nerida Hart - Canberra, Australia

15.   Matt Moore - Sydney, Australia http://innotecture.wordpress.com/

16.   Arthur Shelley - Melbourne, Australia http://organizationalzoo.blogspot.com/

17.   Laurence Lock Lee - Sydney, Australia http://governanceandnetworks.blogspot.com/

18.   James Robertson - Sydney, Australia http://www.steptwo.com.au/columntwo/

19.   Bill Hall - Victoria, Australia http://www.orgs-evolution-knowledge.net/



 


Re: Australian SIKM Members #local

Arthur Shelley
 

Hi Claire,

 

Yes there are quite a few Australians who follow this forum and several who contribute (occasionally or otherwise)

Quite a few of the regular attendees of the state based forums are active readers (eg Melbourne KMLF, NSW and Queensland in particular) and also friends of Stan’s.

If you want to meet many of us come along to KMLF – Stan himself presented there in July and David Gurteen will be along on October 20

 

Regards,
Arthur Shelley
Founder: Intelligent Answers & Organizational Zoo Ambassadors Network
Author:
The Organizational Zoo & Being a Successful Knowledge Leader
Twitter:
Metaphorage
Blog: http//organizationalzoo.blogspot.com 
Ph +61 413 047 408  Skype: Arthur.Shelley 
Free Zoo Behavioural Profiles:
www.organizationalzoo.com


From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of pizzeyclaire
Sent: Tuesday, 28 September 2010 10:13 AM
To: sikmleaders@...
Subject: [sikmleaders] Aust SIKM

 

 

Hi SIKM community - can I ask who from Australia is part of this group. Love to connect with you. Thanks


Re: Australian SIKM Members #local

Brennan, Sharon F <sharon.f.brennan@...>
 

I am from Australia and I know there are quite a few others.
 

Sharon Brennan - Manager

Collaboration & Knowledge | Collaboration, Knowledge & Intelligence | Enterprise & Government

PHONE 03 8661 1812 | MOBILE 0419 135 404

EMAIL sharon.f.brennan@... | WEB www.telstra.com/enterprise

This communication may contain CONFIDENTIAL or copyright information of Telstra Corporation Limited (ABN 33 051 775 556). If you have received this communication in error, please reply to this e-mail to notify the sender of its incorrect delivery and delete both it and your reply and do not use it in any other way or rely on it.



From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of pizzeyclaire
Sent: Tuesday, 28 September 2010 10:13 AM
To: sikmleaders@...
Subject: [sikmleaders] Aust SIKM

 

Hi SIKM community - can I ask who from Australia is part of this group. Love to connect with you. Thanks


Re: Australian SIKM Members #local

Nerida Hart
 

Hi

I am in the Canberra region - out towards Yass

Nerida


On 28 September 2010 10:13, pizzeyclaire <clairempizzey@...> wrote:
 

Hi SIKM community - can I ask who from Australia is part of this group. Love to connect with you. Thanks




--
Nerida Hart
HartKnowledge Consulting
PO Box 483
Queanbeyan NSW 2620
Phone +61 418 423 270
Skype neridahartau
Twitter neridahart
Web http://hartknowledge.wordpress.com

"People who think things are either black or white miss out on the many wonderful shades of grey"

Mother Theresa:  “If you judge people, you have no time to love them.”


Re: Australian SIKM Members #local

Lisa Sylvester <lisas@...>
 

Hi

 

I work in the Brisbane office of the law firm below.  Are you in Brisbane?  We have a QKM group who meets on the third Thursday of each month for breakfast meetings.

 

Regards

 

Lisa Sylvester | Knowledge Manager | Administration

MacGillivrays Solicitors
| Level 2 | 200 Adelaide Street | Brisbane | QLD | 4000
T:
07 3228 5293 | F: 07 3221 8500 | E:
lisas@...
GPO Box  2582 |  Brisbane |  QLD  |  4001

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of pizzeyclaire
Sent: Tuesday, 28 September 2010 10:13 AM
To: sikmleaders@...
Subject: [sikmleaders] Aust SIKM

 

 

Hi SIKM community - can I ask who from Australia is part of this group. Love to connect with you. Thanks


KM - benefits and alignment with Social Media #value #social-media

Robert Steele <robert.david.steele.vivas@...>
 

Disclosure:  I am a demanding end-user, not a KM data geek.

I'd like to point you to a graphic I created in the 1990's.

Graphic: Four Quadrants J-2 High Cell SMS Low

The bottom line is that Information Arbitrage (my term) is the conversion of information into intelligence (decision-support) and hence into profit, reduced costs, whatever.  Information costs money, intelligence makes money.

Where KM fails to inspire me is in its exaggerated emphasis on data mining and dashboards.  That just does not create the 360 situational awareness or early warning or delight the client kind of buzz that I would want if money mattered to me.

So KM per se is not a sales point.  What IS a sales point is the "knowledge-driven" enterprise, in which information, as Alvin Toffler suggested in PowerShift, is used as a substitute for time, space, labor, capital, and risk.  Hence the graphic.  It shows KM (quadrant I) in relation to the other three quadrants.

Where KM falls on its face, in my view as a skeptic of KM in isolation, is in its isolation from reality.  KM does not do "true cost" unless it is told do.  The energy companies have gotten away for decades with externalizing 75% of the true costs of production to the public and the future and the environment.  So KM that is out of touch with the social network, with external research, and with the ability to create and maintain organizational intelligence, is just bits and bytes....IMHO.

See also:

Review: The Leader’s Guide to Radical Management–Reinventing the Workplace for the 21st Century

Reference: The Next Revolution in Productivity

Review: Rethink–A Business Manifesto for Cutting Costs and Boosting Innovation


Review: Building a Knowledge-Driven Organization

Reference: Five Golden Rules for Data-Based Decisions



KM - benefits and alignment with Social Media #value #social-media

pizzeyclaire <clairempizzey@...>
 

Hi - am looking for some statistics and tangigle benefits for KM/Collaboration programs to help in my discussions with clients. I am finidng a barrier to excite them in seeing the real value in KM. Also, how do you see KM and Social Media/Social CRM working together? Thanks

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