Date   

March 2014 SIKM Call: Accenture's Thomas Hsu and Steve Kaukonen - Get in the Game: Driving Exceptional Behaviours Through Gamification #gamification #monthly-call

Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 106th monthly call.
Thanks to Thomas and Steve for presenting, to Curtis Conley for recording, to those who participated in the discussion, and to Catherine Shinners and Jeff Hester for tweeting (see below). You can continue the discussion by replying to this thread.

Tweets
  • 15:54 Catherine Shinners @catshinners "making it stick" collaboration program-leadership support, official recognition, tying to performance mgmt, constant comms #kmers
  • 15:49 Catherine Shinners @catshinners Recognize broadly to motivate broadly @ThomasHsuACN #gamification program @accenture (250k employees) #kmers
  • 15:48 Catherine Shinners @catshinners real time feedback-key to help sustain motivation (instead of quarterly acknowledgement) in #gamification program @accenture #kmers
  • 15:44 Catherine Shinners @catshinners @accenture Important to have a range of #gamfication design elements - different people respond to varied options #kmers
  • 15:38 Catherine Shinners @catshinners continuous motivation elements-crucial to ongoing engagement not just quarterly metrics @accenture on #gamification #kmers
  • 15:32 Catherine Shinners @catshinners @accenture-three areas of focus for employees for collaboration-connect, contribute & champion-#gamification used to support #kmers
  • 15:26 Catherine Shinners @catshinners @accenture is thinking through how @gamification can be part of a larger change strategy #kmers
  • 15:25 Catherine Shinners @catshinners question - how does #gamifcation work with change management and OD strategies? #kmers
  • 15:23 Catherine Shinners @catshinners advances in game mechanics insight from neuroscience, psychological have made #gamification a much more sophisticated tool #kmers
  • 15:20 Catherine Shinners @catshinners intrinsic motivators more powerful, support more sustained behavior change - social connectedness, autonomy, learning #kmers
  • 15:18 Catherine Shinners @catshinners @accenture places #gamification within the context of a larger behavior change framework @ThomasHsuACN
  • 15:15 Catherine Shinners @catshinners today's workforce is shifting to a #game -infused culture
  • 15:14 Catherine Shinners @catshinners #Gamification has taken hold since 2010 - neuroscience, behavioral economics, psychology of motivation
  • 15:07 Jeff Hester @jeffhester Here's a link to the #gamification slides for the #SIKM call: slideshare.net/SIKM/accenture… #KM #kmers
  • 15:05 Catherine Shinners @catshinners Using gamification to motivate collaboration #sikm @ThomasHsuACN how do we create a culture of collaboration across the organization" #kmers
  • 15:04 Stan Garfield @stangarfield SIKM Leaders Community Call on #gamification has just begun. Details at groups.yahoo.com/neo/groups/sik… #kmers
  • 15:03 Catherine Shinners @catshinners Getting ready for conversation on talk of gamification at Accenture with SIKM talk "Driving exceptional behaviors with gamification" #kmers
  • 15:02 Jeff Hester @jeffhester Listening in on this month's #SIKM call with Thomas Hsu from Accenture talking about #gamification


March 2014 SIKM Call: Accenture's Thomas Hsu and Steve Kaukonen - Get in the Game: Driving Exceptional Behaviours Through Gamification #gamification #monthly-call

Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.


-----Original Appointment-----
Subject: SIKM Leaders Community Monthly Call
When: Tuesday, Marcfh 18, 2014 11:00 AM-12:00 PM (GMT-05:00) Eastern Time
Where: 888-998-2663 or +1 517-222-2222 passcode 406165#

Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)


Conference Call Details

USA and Canada: Toll-Free 888-998-2663 or Toll +1 517-222-2222

PARTICIPANT PASSCODE: 406165

*6 to mute or unmute line

· Community Site http://tech.groups.yahoo.com/group/sikmleaders/

· Slides http://www.slideshare.net/SIKM/favorites

TO JOIN A CONFERENCE

  1. Dial the appropriate access number using a touch-tone phone.
  2. Enter the numeric passcode followed by a '#'
  3. Press *6 to mute or un-mute your line.

ACCESS INFORMATION

To access your conference from one of the global locations, take the following steps:

1. Find the country from which you are calling and dial the appropriate Global Access number.

2. You will be greeted in English by a prompt to enter the Participant Passcode, followed by the `#' key.


Re: Metasight from Morphix #SNA-ONA-VNA

Dan Ranta
 

Howie – I was part of a 12-month pilot on this tool / functionality in the past. 

 

Regards, Dan

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of howardscohenmba@...
Sent: Tuesday, March 11, 2014 7:26 AM
To: sikmleaders@...
Subject: [sikmleaders] Metasight from Morphix

 

 

Does anyone have experience using Metasight and/or performing other SMA using email only?  I have some untested ideas but I am wondering what your experience is. 

 

Best, 

Howie Cohen 


Metasight from Morphix #SNA-ONA-VNA

Howie Cohen
 
Edited

Does anyone have experience using Metasight and/or performing other SNA using email only?  I have some untested ideas but I am wondering what your experience is. 
 
Best, 
Howie Cohen 


Re: Interview transcripts, #knowledge-capture

Matt Moore <innotecture@...>
 

Karen,

Who writes up the transcripts - the interviewers, a professional transcription service or someone else?
 
A professional service normally documents everything. Anybody else will make editorial decisions about what to include.

The big question: is important information being left out of the transcriptions? Or is it just unimportant stuff?

If there is important stuff being left out then you need to either communicate that to the transcribers or get someone more reliable to do it.

From a user perspective, most readers prefer edited and structured text to unedited transcripts.

Regards,

Matt Moore
+61 423 784 504

On Mar 6, 2014, at 5:24 AM, <kcampting@...> wrote:

 

Hi All,

 

I recently became responsible for reviewing interviews conducted with current and former employees for input into our repository. In listening to the audio from the interview I have noticed some discrepancies, and I wonder if this is normal for interview transcription.

1) There is a lot of cross talk, but the conversation is either not documented, or pieces are included as part of the interviewees reponse

2)  Parts of what interviewee says are not documented in the transcript.

Have any of you encountered this, and if you have, how do you normally handle it.

 

Karen P. Campbell

Knowledge Coordinator

Central Bank of Trinidad and Tobago

8686252601


Re: Interview transcripts, #knowledge-capture

Dan Ranta
 

Wiki

Regards Dan


On Mar 5, 2014, at 11:24 AM, <kcampting@...> wrote:

 

Hi All,

 

I recently became responsible for reviewing interviews conducted with current and former employees for input into our repository. In listening to the audio from the interview I have noticed some discrepancies, and I wonder if this is normal for interview transcription.

1) There is a lot of cross talk, but the conversation is either not documented, or pieces are included as part of the interviewees reponse

2)  Parts of what interviewee says are not documented in the transcript.

Have any of you encountered this, and if you have, how do you normally handle it.

 

Karen P. Campbell

Knowledge Coordinator

Central Bank of Trinidad and Tobago

8686252601


Interview transcripts, #knowledge-capture

Karen Campbell
 

Hi All,

 

I recently became responsible for reviewing interviews conducted with current and former employees for input into our repository. In listening to the audio from the interview I have noticed some discrepancies, and I wonder if this is normal for interview transcription.

1) There is a lot of cross talk, but the conversation is either not documented, or pieces are included as part of the interviewees reponse

2)  Parts of what interviewee says are not documented in the transcript.

Have any of you encountered this, and if you have, how do you normally handle it.

 

Karen P. Campbell

Knowledge Coordinator

Central Bank of Trinidad and Tobago

8686252601


Al Simard Update #personal

Simard, Albert <albert.simard@...>
 

This is as good an opportunity to let everyone in SIKM know that I will be retiring from the government on March 31st.  I will keep in touch with the KM community through SIKM, LinkedIn, and SlideShare.  For those of you who have my e-mail, it will now be: goldenunicorn@....

 

I don’t intend to stop working.  I feel as though I’m doing some of my best work right now and I plan to continue.  I have a couple of books to write, so I won’t be bored, but writing doesn’t pay much and it doesn’t pay at all for some time.  So, I’m looking for gainful employment either as a consultant or term.  Although there seems to be plenty of KM jobs available, they are usually in Boston,  San Francisco, or somewhere in between.  My problem is that we have a significant investment in a horse breeding farm near Ottawa, Ontario and I can’t really move.   So, if anyone comes across a KM opportunity that doesn’t require moving from Ottawa, I’d sure appreciate knowing about it.

 

Thanks.  This isn’t good-bye, just a change of coordinates in cyberspace.

 

Albert Simard

Knowledge Manager

Defence Research & Development

Knowledge & Information Management Directorate

305 Rideau St. 9AH11

Ottawa, Ontario K1A 0K2

 

Tel: 613-943-3501

Fax: 613-996-7063

e-mail: albert.simard@...

 

 

From: sikmleaders@... [mailto:sikmleaders@...] On Behalf Of Neil Olonoff
Sent: February-28-14 9:07 AM
To: sikmleaders@...
Subject: [sikmleaders] Fwd: As per our conversation; Seeking a KM Project Manager @ Fort Meade in Baltimore

 

 

KM opportunity at Fort Meade ...



Neil Olonoff 
Mobile: 703.283.4157

Office:  703.440.1298

Skype: nolonoff

 

 

---------- Forwarded message ----------
From: Jeff Schadoff <jeff.schadoff@...>
Date: Thu, Feb 27, 2014 at 4:39 PM
Subject: As per our conversation; Seeking a KM Project Manager @ Fort Meade in Baltimore
To: "olonoff@..." <olonoff@...>

Would you be so kind to send me a word/pdf version of your resume. Knowledge Management roles are hot right now and would like to keep in touch with you on future needs in your area.

Here is the job spec on the KM PM position @ Fort Meade. I sincerely appreciate your consideration!

KNOWLEDGE MANAGEMENT TASK ORDER PROJECT MANAGER

ID 

2013-1384

Job Location 

US-MD-Fort Meade

More information about this job:

Overview:

NOVA Corporation is 100% tribally owned by the Navajo Nation.  Recognized by the Small Business Administration (SBA), we are certified as a Tribally Owned 8(a) Small Disadvantaged Business.

 

NOVA Corporation is dedicated to providing outstanding services to its customers and employees.  Our strength is in our ability to understand our client's needs and deliver a solution that will not only meet those needs but exceed their expectations.


NOVA Corporation strives to be innovative in all areas of business and is committed to technical excellence.  Our corporate offices are located on the Navajo Nation reservation in Window Rock,
Arizona, Chambersburg, Pennsylvania, Albuquerque, New Mexico, and Columbia, Maryland.

 

NOVA Corporation provides unique, custom solutions to meet our customers’ communications needs. Our solutions provide communication capabilities using modern technology. At their most complex, they are multi-purpose systems that gather information from dozens of different sources. The information is presented to decision makers immediately, visually, clearly.

 

NOVA Corporation is an equal opportunity employer provided this position is subject to the Navajo Preference in Employment Act

Responsibilities:

  • Reports directly to the Program Manager, having first-tier responsibility for overseeing all professional services support provided to DISA with regard to respective a KNOWLEDGE MANAGEMENT program
  • Primary customer point of contact as the lead for the program with respect to providing IP services and working within a complex network environment
  • Overall daily responsibility for the delivery of all work products and services on this program, to include technical artifacts, reports, presentations and briefings to the client
  • Manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management
  • Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
  • Oversees the status of projects and budgets; manages schedules and prepares status reports
  • Monitors the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives
  • Ensures the development of mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients
  • Ensures production schedules are met or exceeded
  • Ensures computer system resources are used effectively and appropriately
  • Coordinates resolution of production-related problems
  • Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services
  • Supervises all applicable staff operations as well as ensures performance compliance in accordance with contract specified terms, conditions, standards and deliverables
  • Works closely with clients to understand the business requirements, issues, and priorities and work with the subcontractors to refines the solution to advance the client's business strategy and goals.
  • Basic understanding of the technologies being implemented. Develops and leads execution of the technical risk management plan for the solution to be implemented
  • Establish customer meeting schedule, deliverable schedule, milestone schedule, and customer satisfaction management plan to report status, progress and to resolve identified issues
  • Provision printed briefings and other explanatory hand-outs in sufficient quantities to internal and external Program Reviews
  • Designs, plans, operates, and leads engineering efforts across a broad range of IT efforts
  • Ensures program control over highly technical program portfolios with varied requirements
  • Prioritize efforts to ensure successful client outcome
  • Uses strong planning and organizational skills to ensure timely completion of all milestones and efforts with minimal client disruption
  • Provides proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may arise
  • Configures Cisco switches and routers

  

Qualifications:

  • Master’s degree or higher in acquisition, logistics, business, management, engineering, science or the appropriate field of expertise relative to the task as stated in the task order with a minimum 12 years managing high value DoD programs spanning a broad range of IT initiatives or 16 years applicable experience.
  • DISA Experience
  • PMP Certification
  • ITIL v3 Foundation Certification
  • Secret or TS cleared/SCI eligible Security Clearance

Certifications Required:

CompTIA Security +, PMP

 

 

 

-Jeff Schadoff

 

 

Jeff Schadoff | Recruiter

NOVA Corporation

609 Broadway Blvd NE, Suite 125, Albuquerque, NM  87102

(O) 717-262-9750 x9208 | (C) 505-918-5950 | (F) 866-436-5181

 

 


As per our conversation; Seeking a KM Project Manager @ Fort Meade in Baltimore #jobs

Neil Olonoff
 

KM opportunity at Fort Meade ...


Neil Olonoff 
Mobile: 703.283.4157
Office:  703.440.1298
Skype: nolonoff



---------- Forwarded message ----------
From: Jeff Schadoff <jeff.schadoff@...>
Date: Thu, Feb 27, 2014 at 4:39 PM
Subject: As per our conversation; Seeking a KM Project Manager @ Fort Meade in Baltimore
To: "olonoff@..." <olonoff@...>


Would you be so kind to send me a word/pdf version of your resume. Knowledge Management roles are hot right now and would like to keep in touch with you on future needs in your area.

Here is the job spec on the KM PM position @ Fort Meade. I sincerely appreciate your consideration!

KNOWLEDGE MANAGEMENT TASK ORDER PROJECT MANAGER

ID 

2013-1384

Job Location 

US-MD-Fort Meade

More information about this job:

Overview:

NOVA Corporation is 100% tribally owned by the Navajo Nation.  Recognized by the Small Business Administration (SBA), we are certified as a Tribally Owned 8(a) Small Disadvantaged Business.

 

NOVA Corporation is dedicated to providing outstanding services to its customers and employees.  Our strength is in our ability to understand our client's needs and deliver a solution that will not only meet those needs but exceed their expectations.


NOVA Corporation strives to be innovative in all areas of business and is committed to technical excellence.  Our corporate offices are located on the Navajo Nation reservation in Window Rock,
Arizona, Chambersburg, Pennsylvania, Albuquerque, New Mexico, and Columbia, Maryland.

 

NOVA Corporation provides unique, custom solutions to meet our customers’ communications needs. Our solutions provide communication capabilities using modern technology. At their most complex, they are multi-purpose systems that gather information from dozens of different sources. The information is presented to decision makers immediately, visually, clearly.

 

NOVA Corporation is an equal opportunity employer provided this position is subject to the Navajo Preference in Employment Act

Responsibilities:

  • Reports directly to the Program Manager, having first-tier responsibility for overseeing all professional services support provided to DISA with regard to respective a KNOWLEDGE MANAGEMENT program
  • Primary customer point of contact as the lead for the program with respect to providing IP services and working within a complex network environment
  • Overall daily responsibility for the delivery of all work products and services on this program, to include technical artifacts, reports, presentations and briefings to the client
  • Manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management
  • Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
  • Oversees the status of projects and budgets; manages schedules and prepares status reports
  • Monitors the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives
  • Ensures the development of mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients
  • Ensures production schedules are met or exceeded
  • Ensures computer system resources are used effectively and appropriately
  • Coordinates resolution of production-related problems
  • Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services
  • Supervises all applicable staff operations as well as ensures performance compliance in accordance with contract specified terms, conditions, standards and deliverables
  • Works closely with clients to understand the business requirements, issues, and priorities and work with the subcontractors to refines the solution to advance the client's business strategy and goals.
  • Basic understanding of the technologies being implemented. Develops and leads execution of the technical risk management plan for the solution to be implemented
  • Establish customer meeting schedule, deliverable schedule, milestone schedule, and customer satisfaction management plan to report status, progress and to resolve identified issues
  • Provision printed briefings and other explanatory hand-outs in sufficient quantities to internal and external Program Reviews
  • Designs, plans, operates, and leads engineering efforts across a broad range of IT efforts
  • Ensures program control over highly technical program portfolios with varied requirements
  • Prioritize efforts to ensure successful client outcome
  • Uses strong planning and organizational skills to ensure timely completion of all milestones and efforts with minimal client disruption
  • Provides proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may arise
  • Configures Cisco switches and routers

  

Qualifications:

  • Master’s degree or higher in acquisition, logistics, business, management, engineering, science or the appropriate field of expertise relative to the task as stated in the task order with a minimum 12 years managing high value DoD programs spanning a broad range of IT initiatives or 16 years applicable experience.
  • DISA Experience
  • PMP Certification
  • ITIL v3 Foundation Certification
  • Secret or TS cleared/SCI eligible Security Clearance

Certifications Required:

CompTIA Security +, PMP

 

 

 

-Jeff Schadoff

 

 

Jeff Schadoff | Recruiter

NOVA Corporation

609 Broadway Blvd NE, Suite 125, Albuquerque, NM  87102

(O) 717-262-9750 x9208 | (C) 505-918-5950 | (F) 866-436-5181

 



Re: Job openings at Step Two: consultant roles in Sydney & Brisbane #jobs

gvalawebb@...
 

Sounds like your business is growing. 

Congratulations and all the best. 

G

Sent from my BlackBerry 10 smartphone on the Rogers network.
  Original Message  
From: James Robertson
Sent: Tuesday, February 25, 2014 5:04 PM
To: sikmleaders@yahoogroups.com
Reply To: sikmleaders@yahoogroups.com
Subject: [sikmleaders] Job openings at Step Two: consultant roles in Sydney & Brisbane

Hi all,

Just a quick note to say that Step Two Designs is growing its
consulting team.

Our work is at the leading edge of intranets, in the context of the
wider digital workplace, and encompassing collaboration, social, KM,
IM, innovation and business processes. We’ve got a great team that
works together collaboratively, sharing knowledge and experience.

We've advertised for a new consultant in Brisbane, and another
senior consultant in Sydney.

For full details:
http://www.steptwo.com.au/columntwo/hiring-consultant-senior-consultant-roles-brisbane-sydney/

Take this opportunity to join our exceptional team of professionals,
and play your part in helping organisations be more successful.

Cheers,
James



--
-------------------------
James Robertson, Managing Director
Step Two Designs

Email: jamesr@steptwo.com.au
Web: www.steptwo.com.au
Phone: +61 2 9319 7901



------------------------------------

Yahoo Groups Links


Job openings at Step Two: consultant roles in Sydney & Brisbane #jobs

James Robertson
 

Hi all,

Just a quick note to say that Step Two Designs is growing its
consulting team.

Our work is at the leading edge of intranets, in the context of the
wider digital workplace, and encompassing collaboration, social, KM,
IM, innovation and business processes. Weve got a great team that
works together collaboratively, sharing knowledge and experience.

We've advertised for a new consultant in Brisbane, and another
senior consultant in Sydney.

For full details:
http://www.steptwo.com.au/columntwo/hiring-consultant-senior-consultant-roles-brisbane-sydney/

Take this opportunity to join our exceptional team of professionals,
and play your part in helping organisations be more successful.

Cheers,
James



--
-------------------------
James Robertson, Managing Director
Step Two Designs

Email: jamesr@steptwo.com.au
Web: www.steptwo.com.au
Phone: +61 2 9319 7901


Senior Research & Knowledge Management Officer opening #jobs

 

Interesting position in NYC in global maternal and child health area - partically with UNICEF


Catherine Shinners


Merced Group
Silicon Valley, USA
+1-650-704-3889

Twitter: @catshinners  |  Skype: CatherinePaloAlto

Social Business Strategic Consulting and Enterprise 2.0 Services


Job Opening: Head of Knowledge Centre - Insurance - London #jobs

Stan Garfield
 

If interested, please reply directly to Patrice Clarke <PClarke@...>

Global Management Consulting firm
Salary is up to £85,000 + £5500 car allowance. 
This role is located in London.

This role resides within the Knowledge Financial Services team. They are looking for an experienced knowledge management professional to become an integral part of the Global Insurance Center team, serving as the key relationship owner for company Knowledge with the Center and driving the development and implementation of a knowledge strategy. The role requires someone with strong executive presence that is comfortable dealing with senior executive leadership who has experience of shaping ambitious and innovative knowledge plans and driving execution of knowledge programs. 

Knowledge and Skills Requirements: 
• Extensive experience within knowledge management. 
• A degree in a related discipline, or equivalent work experience. 
• Experienced with knowledge management tools and techniques, able to develop strategic knowledge plans win conjunction with business stakeholders and evidence effective execution of the plans. Experience with use of social tools to enable people to people connectivity desirable. 
• Professional service or industry experience an advantage 
• Executive presence and able to build and maintain strong, trust-based and credible relationships with senior company leadership. 
• Demonstrates strong people leadership, management and relationship skills, including delegating, coaching and defining expectations; embracing and leading change and motivating others 
• Ability to present knowledge topics in a clear, comprehensive and compelling manner to internal and external audiences 
• Strong project management skills, able to lead and deliver global projects 
• Experience leading project teams of geographically dispersed professionals strongly preferred 
• Experience of managing change and of being able to establish a KM program in an organization that is focused on business growth 
• Excellent verbal and written communication skills 
• Advanced skills in Word, Excel and PowerPoint, Lotus Notes 
• Professional, confident, credible and enthusiastic team player 
Supervision Responsibilities: 
• Leads teams through complex, cross-border and cross-service line projects 


Re: February 2014 SIKM Call: Steve Wieneke - When Tacit and Explicit Knowledge aren’t Enough #monthly-call

Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 105th monthly call.
Thanks to Steve for presenting, to Curtis Conley for recording, to those who participated in the discussion, and to Bruno Winck and Howie Cohen for tweeting (see below). You can continue the discussion by replying to this thread.

Tweets


Job Opening; Social and Collaboration Evangelist #jobs

Stan Garfield
 

If you are interested, please reply directly to Sherry Maguire at the email address below.


Amgen is a leading human therapeutics company in the biotechnology industry. For more than 25 years, the company has tapped the power of scientific discovery and innovation to advance the practice of medicine.

Amgen pioneered the development of novel products based on advances in recombinant DNA and molecular biology and launched the biotechnology industry’s first blockbuster medicines. Today, as a Fortune 500 company serving millions of patients, Amgen continues to be an entrepreneurial, science-driven enterprise dedicated to helping people fight serious illness.

We are currently seeking a:

Social and Collaboration Evangelist

(located in Thousand Oaks, CA)

At Amgen, working together – both among the staff, and with our key business partners – has become critical to our success. We are focused on transforming our systems to reflect this work style. The Business Analyst for Social and Collaboration will be responsible for helping in the design and implementation of our Collaboration and Knowledge Management platforms. These platforms include activity streams, blogs, microblogs, workflows, portals, wikis, forums and gamification. The Business Analyst for Social and Collaboration will be the primary point of contact for all technical related matters and the primary interface within the collaboration team working directly with Amgen staff and collaboration partners.

The Collaboration Business Analyst works as a liaison among business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to systems in support of collaboration and enterprise social engagement. The role is responsible for understanding and documenting business requirements, translating business requirements into functional and non-functional specifications, and verifying that solutions meet the requirements. This is done through research, fact-finding, and skilled analysis methods combined with a basic understanding of applicable business processes, systems, and industry requirements. This role also collaborates with other project team members to determine alternative solutions and estimates for data, processes, interfaces, controls and outputs to fit within the schedule and budget.


The role also provides estimates for resource requirements to the respective Leads of Portals/Collaborations and Knowledge Management for efficient resource management and staffing for on-going support as well as for projects.

Responsibilities
• Defines and describes user requirements.
• Works closely with communities and networks to provide technical guidance, assistance and training when needed.
• Maintains and updates system documentation and training materials for collaboration platform tools.
• Actively participates in KM and Collaboration projects, from inception through delivery.
• Partners with system owners, engineers, architects and other IS counterparts to ensure systems are delivered and maintained
• Establish strong relationships with business stakeholders and Client-facing BAs to understand the strategic direction and priorities for Collaboration and enterprise Social engagement.
• Collaborate with Business Partners to prioritize projects, determine asset management and investment strategies, and coordinate roadmap and budgeting processes
• This position will require constant collaborative interactions with co-workers across functional groups and departments. Strong interpersonal skills, outstanding verbal and written communication skills are essential.
• Participate in community building efforts including knowledge capture, capability building and sharing of leading practices
• Support cross-domain technology and process improvement initiatives
Promote teamwork across various technology groups in the domain

Basic Qualifications:

Doctorate degree OR
Master’s degree & 3 years of directly related experience OR
Bachelor’s degree & 5 years of directly related experience OR
Associate’s degree & 10 years of directly related experience OR
High school diploma / GED & 12 years of directly related experience

Preferred Qualifications:

• Bachelor's Degree in Computer Science is preferred.
• Minimum 3 years of work with Collaboration-focused technologies.
• Extensive working experience with enterprise social solutions - Jive, JiraK2, Nintex, BonitaSoft, Microsoft SharePoint, Dropbox, Syncplicity, or Box.
• Working knowledge of Java and .Net technologies, TCP/IP, DNS, HTTP, SMTP, Java, JavaScript, PHP.
• Knowledge of Web 2.0 technologies, HTML5 and knowledge of web navigation design and architecture.
• Ability to work in a fast-paced and dynamic environment.
• Excellent analytical and problem-solving skills.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.
• Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. Flexible and amiable!
• Demonstrated customer focus - evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.
• Effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve.
• Clear and succinct documentation and communication skills.

Interested candidates please email resume to smaguire@...


February 2014 SIKM Call: Steve Wieneke - When Tacit and Explicit Knowledge aren’t Enough #monthly-call

Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EST.


-----Original Appointment-----
Subject: SIKM Leaders Community Monthly Call
When: Tuesday, February 18, 2014 11:00 AM-12:00 PM (GMT-05:00) Eastern Time
Where: 888-998-2663 or +1 517-222-2222 passcode 406165#

Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)


Conference Call Details

USA and Canada: Toll-Free 888-998-2663 or Toll +1 517-222-2222

PARTICIPANT PASSCODE: 406165

*6 to mute or unmute line

· Community Site http://tech.groups.yahoo.com/group/sikmleaders/

· Slides http://www.slideshare.net/SIKM/favorites

TO JOIN A CONFERENCE

  1. Dial the appropriate access number using a touch-tone phone.
  2. Enter the numeric passcode followed by a '#'
  3. Press *6 to mute or un-mute your line.

ACCESS INFORMATION

To access your conference from one of the global locations, take the following steps:

1. Find the country from which you are calling and dial the appropriate Global Access number.

2. You will be greeted in English by a prompt to enter the Participant Passcode, followed by the `#' key.


Re: Content Curation & Content Marketing #curation #content-management

Howie Cohen
 

Srinivas, 

            In terms of content curation in terms of an internal management approach, I haven't seen a lot that is effectively used on my client sites.  The Department of Defense has a few tools that are wrapped up in an enterprise capability called MilSuite curation and strategic communication through milwire http://www.slideshare. net/milSuite/milsuite-overview  there are other curation mechanisms but they are essentially at lower levels of the enterprise and targeted by domain.   I don't think it is (tools per se) that you are after but if so here is a list http://www.prdaily.com/ Main/Articles/15_topnotch_ content_curation_tools_15378. aspx# that you may find helpful.   I think there are a few approaches here more specifically target internal with market and domain alignment and market external with market and domain alignment along with general and strategic content feeds.   I hope this helps! 

V/r,
Howie


Re: Content Curation & Content Marketing #curation #content-management

Howie Cohen
 

Srinivas, 

            In terms of content curation in terms of an internal management approach, I haven't seen a lot that is effectively used on my client sites.  The Department of Defense has a few tools that are wrapped up in an enterprise capability called MilSuite curation and strategic communication through milwire http://www.slideshare. net/milSuite/milsuite-overview  there are other curation mechanisms but they are essentially at lower levels of the enterprise and targeted by domain.   I don't think it is (tools per se) that you are after but if so here is a list http://www.prdaily.com/ Main/Articles/15_topnotch_ content_curation_tools_15378. aspx# that you may find helpful.   I think there are a few approaches here more specifically target internal with market and domain alignment and market external with market and domain alignment along with general and strategic content feeds.   I hope this helps! 

V/r,
Howie


Re: Content Curation & Content Marketing #curation #content-management

Howie Cohen
 

Srinivas, 

            In terms of content curation in terms of an internal management approach, I haven't seen a lot that is effectively used on my client sites.  The Department of Defense has a few tools that are wrapped up in an enterprise capability called MilSuite curation and strategic communication through milwire http://www.slideshare. net/milSuite/milsuite-overview  there are other curation mechanisms but they are essentially at lower levels of the enterprise and targeted by domain.   I don't think it is (tools per se) that you are after but if so here is a list http://www.prdaily.com/ Main/Articles/15_topnotch_ content_curation_tools_15378. aspx# that you may find helpful.   I think there are a few approaches here more specifically target internal with market and domain alignment and market external with market and domain alignment along with general and strategic content feeds.   I hope this helps! 

V/r,
Howie


Re: Content Curation & Content Marketing #curation #content-management

Arthur Shelley
 

Srinivas
I use Google sites (basically a wiki function and ability to add comments to each page) for student groups. Works very well and is intuitive to use including adding video etc (and is free).

Arthur
Tweeting as Metaphorage

On 12 Feb 2014, at 6:52, Gordon Vala-Webb <gvalawebb@...> wrote:

 

I've looked at a shared (collaborative) curation approach for things like sharing / finding client and industry news. Ideally you'd want something that operated outside / inside (i.e. across news sources both inside and outside of an organization).

The technology that most appealed to me (and I worked with them briefly) is: www.Spundge.com which has publicly available notebooks that can have shared curation and annotation (plus the ability to publish out to a website and or use as a platform for the "story" drafting and publication.

I think there is merit in this approach - but would need to be outside / inside and integrated into other "social" capabilities within the firm.

Gordon Vala-Webb


On Wed, Feb 5, 2014 at 3:20 AM, Srinivas Prasad <srinivas.jsp@...> wrote:
 

Hi

Am caught-up with reading some stuff on Content Curation & Content Marketing. Understand that these are techniques that have seen some success in the marketing world, with numerous tools for content curation such as Curata, Kapost, TrapIt etc. 

Just a thought, has anybody used these techniques for better adoption of KM systems. Is this something that has been tried?
Would be interesting to know if anybody has deliberated on this idea. Thanks. 

Regards,
Srinivas


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