Date   

Do you have any connect in Asian Development Bank? #request

Minu Mittal
 

Thanks,

Minu

minu.mittal@...


August 2014 SIKM Call: Tony Byrne - The Right KM Technologies for Your Enterprise #monthly-call #tools

Stan Garfield
 
Edited

TO: SIKM Leaders Community

Today we held our 111th monthly call.
Thanks to Tony for presenting, to those who participated in the discussion, and to Connie Crosby and Bruno Winck for live tweeting. You can continue the discussion by replying to this thread.


Re: August 2014 SIKM Call: Tony Byrne - The Right KM Technologies for Your Enterprise #monthly-call #tools

Shelley Allan
 

Hi to everyone,
I am traveling today so wish everyone a great rest of the summer. Look forward to connecting in the Fall.
Shelley Allan


On Aug 18, 2014, at 7:36 AM, "stangarfield@... [sikmleaders]" <sikmleaders@...> wrote:

 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.

-----Original Appointment-----Subject: SIKM Leaders Community Monthly CallWhen: Tuesday, August 19, 2014 11:00 AM-12:00 PM (GMT-05:00) Eastern TimeWhere: 888-998-2663 or +1 517-222-2222 passcode 406165#

Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)

Conference Call Details

USA and Canada: Toll-Free 888-998-2663 or Toll +1 517-222-2222

PARTICIPANT PASSCODE: 406165

*6 to mute or unmute line

· Community Site http://tech.groups.yahoo.com/group/sikmleaders/

· Slides http://www.slideshare.net/SIKM/favorites

TO JOIN A CONFERENCE

  1. Dial the appropriate access number using a touch-tone phone.
  2. Enter the numeric passcode followed by a '#'
  3. Press *6 to mute or un-mute your line.

ACCESS INFORMATIONTo access your conference from one of the global locations, take the following steps:

1. Find the country from which you are calling and dial the appropriate Global Access number.

2. You will be greeted in English by a prompt to enter the Participant Passcode, followed by the `#' key.


August 2014 SIKM Call: Tony Byrne - The Right KM Technologies for Your Enterprise #monthly-call #tools

Stan Garfield
 

This is a reminder of tomorrow's monthly call from 11 am to 12 noon EDT.

-----Original Appointment-----Subject: SIKM Leaders Community Monthly CallWhen: Tuesday, August 19, 2014 11:00 AM-12:00 PM (GMT-05:00) Eastern TimeWhere: 888-998-2663 or +1 517-222-2222 passcode 406165#

Occurs the third Tuesday of every month from 11:00 AM to 12:00 PM Eastern Time (USA)

Conference Call Details

USA and Canada: Toll-Free 888-998-2663 or Toll +1 517-222-2222

PARTICIPANT PASSCODE: 406165

*6 to mute or unmute line

· Community Site http://tech.groups.yahoo.com/group/sikmleaders/

· Slides http://www.slideshare.net/SIKM/favorites

TO JOIN A CONFERENCE

  1. Dial the appropriate access number using a touch-tone phone.
  2. Enter the numeric passcode followed by a '#'
  3. Press *6 to mute or un-mute your line.

ACCESS INFORMATIONTo access your conference from one of the global locations, take the following steps:

1. Find the country from which you are calling and dial the appropriate Global Access number.

2. You will be greeted in English by a prompt to enter the Participant Passcode, followed by the `#' key.


Re: How do you incentivize and recognize employees for participating in the knowledge sharing culture? #motivation #culture

twallenhorst910@...
 

Thanks Stan!


Re: Capstone on Communities of Practice #CoP

Stan Garfield
 

Rosanna, please clarify what you mean by "peer organization.  Have you received any private replies to your post?

SIKM Leaders Community Members, if you can help Rosanna, please reply to this thread.  Thanks!


---In sikmleaders@..., <superante240@...> wrote :

Greetings SIKM Leaders!

My name is Rosanna and I am currently pursuing an MS in Information and Knowledge Strategy from Columbia University.  My final capstone project is at an organization that provides strategic support to micro finance institutions serving unbanked and underbanked women across the globe.

As part of our research, my capstone team is searching for a transnational or peer organization that has more than three years of experience cultivating communities of practice to offer suggestions and insights.

If you can connect us to someone or have thoughts/resources/stories to share on cultivating vibrant learning communities, please reach out to us.  

Best,
Rosanna
rc2885@...



Re: How do you incentivize and recognize employees for participating in the knowledge sharing culture? #motivation #culture

Matt Moore <innotecture@...>
 

Hi Terry,

1. Promote them. Does collaborative behaviour get you promoted?
2. Make the sharing of experience easy and clearly part of people's day jobs and linked to their core KPIs (revenue, profit, etc).

I'm having lots of conversations at the moment about "admin" - admin being the stuff that people don't want to do. And they mostly don't want to do it becoz they do not understand the value. Which means that I have to explain the value. Several times. However on about the 5th or the 6th go around, they say "ah, this isn't admin, this is a critical business activity that feeds into my broader goals". I don't need to give them a free iPod Shuffle to do it. But it takes a lot of time. An iPod Shuffle would probably be cheaper.

Cheers,

Matt Moore
+61 423 784 504

On Aug 7, 2014, at 4:56 AM, "twallenhorst910@... [sikmleaders]" <sikmleaders@...> wrote:

 

One of the barriers in fostering a knowledge sharing culture is engaging employees in such a way that they willingly (proactively?) contribute their knowledge and materials for others to leverage.    I realize there are many ways to entice employees to participate (intrinsic and extrinsic), but wondering what others have found to be the most useful.  Any thoughts are welcome and appreciated!


Thanks

Terry


Re: How do you incentivize and recognize employees for participating in the knowledge sharing culture? #motivation #culture

Steve Kaukonen
 

And here is what we’ve done at Accenture: http://www.slideshare.net/ThomasHsu2/accentures-a3-program

 




This message is for the designated recipient only and may contain privileged, proprietary, or otherwise confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security and assessment of internal compliance with Accenture policy.
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www.accenture.com


Re: How do you incentivize and recognize employees for participating in the knowledge sharing culture? #motivation #culture

Stan Garfield
 


Re: To which KM Magazines, Journals, Associations do you subscribe? #KM101 #periodicals

Stan Garfield
 

Kate, thanks for linking to my site.

Kim, in particular, these pages may be useful:

 

Regards,
Stan



---In sikmleaders@..., <katepugh@...> wrote :

Hi, Kim and SIKM Leaders:

Stan Garfield has created a tremendous list of resources here:  https://sites.google.com/site/stangarfield/ . 

Also, I encourage you to look on the Ark Group site. (wlrstore.com) Here's a shameless plug for the book I just edited with chapter contributions from many people in our SIKM Leaders community: "Smarter Innovation: Using Interactive Processes to Drive Better Business Results" 
http://www.wlrstore.com/ark/smarter-innovation-using-interactive-processes-to-drive-better-business-results.aspx   (This link gives the UK price; In the US it is $195). 

The focus is on interactive (knowledge-related) practices that help get us from idea to revenue/impact. Here are the authors, most of whom are in the SIKM leaders community!

Sheen Levine, Columbia
Trish Gorman, Deloitte
Mike Prietula, Emory University
Jeff Carr, Earley & Associates
Catherine Shinners, Change Agents Worldwide
Susan Scrupski, Change Agents Worldwide
Joachim Stroh, Change Agents Worldwide
Roberto Evaristo, 3M and independent
Sheryl Skifstad, Motorola Solutions
Venu Vasudevan, ARRIS
Deb Lavell, Intel
Herman D'Hoog, Intel
Mary Abraham, Broadli
Jorge Trevino
Jillian Irizarry
Oscar Guerra
Kimberly Tableman, Pfizer
Alma Dakaj, The Company Body
Robert Bogue, Thor Projects
Erica Hansen, ICEX
Ralph Poole, eScentio
Jean Pagani, Monitor Deloitte
John Hovell, BAE Systems
Karla Phlypo, Walden University
Madelyn Blair, Pelerei
Lauren Perkins, Perks Consulting
Janine Buis, Perks Consulting
TJ Elliott, Educational Testing Service
Kate Pugh, Columbia University

Cheers
Kate
 
Katrina Pugh
President, AlignConsulting
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)
kp2462@...


-----Original Message-----
From: kahmer@... [sikmleaders] <sikmleaders@...>
To: sikmleaders <sikmleaders@...>
Sent: Wed, Aug 6, 2014 11:48 am
Subject: [sikmleaders] To which KM Magazines, Journals, Associations do you subscribe?

 
Hi everyone, I am getting ready to put together my 2015 budget request. The 2015 KM World Conference is on my list for next year, but wondering if I am missing KM magazines/journals/associations that I should look into subscribing to or joining. 
 
Anyone have any recommendations?  Expanding the question a little, what resources do you use (other than this great forum!) for continuous learning in the KM field?
 
Thanks!
Kim


How do you incentivize and recognize employees for participating in the knowledge sharing culture? #motivation #culture

twallenhorst910@...
 

One of the barriers in fostering a knowledge sharing culture is engaging employees in such a way that they willingly (proactively?) contribute their knowledge and materials for others to leverage.    I realize there are many ways to entice employees to participate (intrinsic and extrinsic), but wondering what others have found to be the most useful.  Any thoughts are welcome and appreciated!


Thanks

Terry


Re: To which KM Magazines, Journals, Associations do you subscribe? #KM101 #periodicals

Kim Ahmer (ISACA HQ) <kahmer@...>
 

Thanks Kate – I certainly don’t mind the shameless plug at all!

 

Kim

 


Kim Ahmer 
ISACA/ITGI
Sr. Knowledge Manager
P: +1.847.660.5596  |  F: +1.847.253.1443
ENHANCE YOUR NETWORK AT ISACA'S GLOBAL CONFERENCES >

The information in this e-mail is confidential, and intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. Any copying or further distribution beyond the original recipient is not intended, and may be unlawful. The opinions enclosed are those of the sender, and do not necessarily reflect those of ISACA/ITGI.

From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Wednesday, August 06, 2014 11:09 AM
To: sikmleaders@...
Subject: Re: [sikmleaders] To which KM Magazines, Journals, Associations do you subscribe?

 

 

Hi, Kim and SIKM Leaders:

 

Stan Garfield has created a tremendous list of resources here:  https://sites.google.com/site/stangarfield/

 

Also, I encourage you to look on the Ark Group site. (wlrstore.com) Here's a shameless plug for the book I just edited with chapter contributions from many people in our SIKM Leaders community: "Smarter Innovation: Using Interactive Processes to Drive Better Business Results" 

 

The focus is on interactive (knowledge-related) practices that help get us from idea to revenue/impact. Here are the authors, most of whom are in the SIKM leaders community!

 

Sheen Levine, Columbia

Trish Gorman, Deloitte

Mike Prietula, Emory University

Jeff Carr, Earley & Associates

Catherine Shinners, Change Agents Worldwide

Susan Scrupski, Change Agents Worldwide

Joachim Stroh, Change Agents Worldwide

Roberto Evaristo, 3M and independent

Sheryl Skifstad, Motorola Solutions

Venu Vasudevan, ARRIS

Deb Lavell, Intel

Herman D'Hoog, Intel

Mary Abraham, Broadli

Jorge Trevino

Jillian Irizarry

Oscar Guerra

Kimberly Tableman, Pfizer

Alma Dakaj, The Company Body

Robert Bogue, Thor Projects

Erica Hansen, ICEX

Ralph Poole, eScentio

Jean Pagani, Monitor Deloitte

John Hovell, BAE Systems

Karla Phlypo, Walden University

Madelyn Blair, Pelerei

Lauren Perkins, Perks Consulting

Janine Buis, Perks Consulting

TJ Elliott, Educational Testing Service

Kate Pugh, Columbia University

 

Cheers

Kate

 

Katrina Pugh

President, AlignConsulting
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)

www.alignconsultinginc.com
617 967 3910 (m)

 

-----Original Message-----
From: kahmer@... [sikmleaders] <sikmleaders@...>
To: sikmleaders <sikmleaders@...>
Sent: Wed, Aug 6, 2014 11:48 am
Subject: [sikmleaders] To which KM Magazines, Journals, Associations do you subscribe?

 

Hi everyone, I am getting ready to put together my 2015 budget request. The 2015 KM World Conference is on my list for next year, but wondering if I am missing KM magazines/journals/associations that I should look into subscribing to or joining. 

 

Anyone have any recommendations?  Expanding the question a little, what resources do you use (other than this great forum!) for continuous learning in the KM field?

 

Thanks!

Kim


Re: To which KM Magazines, Journals, Associations do you subscribe? #KM101 #periodicals

katepugh@...
 

Hi, Kim and SIKM Leaders:

Stan Garfield has created a tremendous list of resources here:  https://sites.google.com/site/stangarfield/ . 

Also, I encourage you to look on the Ark Group site. (wlrstore.com) Here's a shameless plug for the book I just edited with chapter contributions from many people in our SIKM Leaders community: "Smarter Innovation: Using Interactive Processes to Drive Better Business Results" 
http://www.wlrstore.com/ark/smarter-innovation-using-interactive-processes-to-drive-better-business-results.aspx   (This link gives the UK price; In the US it is $195). 

The focus is on interactive (knowledge-related) practices that help get us from idea to revenue/impact. Here are the authors, most of whom are in the SIKM leaders community!

Sheen Levine, Columbia
Trish Gorman, Deloitte
Mike Prietula, Emory University
Jeff Carr, Earley & Associates
Catherine Shinners, Change Agents Worldwide
Susan Scrupski, Change Agents Worldwide
Joachim Stroh, Change Agents Worldwide
Roberto Evaristo, 3M and independent
Sheryl Skifstad, Motorola Solutions
Venu Vasudevan, ARRIS
Deb Lavell, Intel
Herman D'Hoog, Intel
Mary Abraham, Broadli
Jorge Trevino
Jillian Irizarry
Oscar Guerra
Kimberly Tableman, Pfizer
Alma Dakaj, The Company Body
Robert Bogue, Thor Projects
Erica Hansen, ICEX
Ralph Poole, eScentio
Jean Pagani, Monitor Deloitte
John Hovell, BAE Systems
Karla Phlypo, Walden University
Madelyn Blair, Pelerei
Lauren Perkins, Perks Consulting
Janine Buis, Perks Consulting
TJ Elliott, Educational Testing Service
Kate Pugh, Columbia University

Cheers
Kate
 
Katrina Pugh
President, AlignConsulting
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)
kp2462@...
www.alignconsultinginc.com
617 967 3910 (m)


-----Original Message-----
From: kahmer@... [sikmleaders]
To: sikmleaders
Sent: Wed, Aug 6, 2014 11:48 am
Subject: [sikmleaders] To which KM Magazines, Journals, Associations do you subscribe?

 
Hi everyone, I am getting ready to put together my 2015 budget request. The 2015 KM World Conference is on my list for next year, but wondering if I am missing KM magazines/journals/associations that I should look into subscribing to or joining. 
 
Anyone have any recommendations?  Expanding the question a little, what resources do you use (other than this great forum!) for continuous learning in the KM field?
 
Thanks!
Kim


To which KM Magazines, Journals, Associations do you subscribe? #KM101 #periodicals

kahmer@...
 

Hi everyone, I am getting ready to put together my 2015 budget request. The 2015 KM World Conference is on my list for next year, but wondering if I am missing KM magazines/journals/associations that I should look into subscribing to or joining. 

 

Anyone have any recommendations?  Expanding the question a little, what resources do you use (other than this great forum!) for continuous learning in the KM field?

 

Thanks!

Kim


Re: Asynchronous vs Synchronous collaboration #collaboration

Curtis A. Conley
 

>How much do you feel your users/clients need to know about asynchronous and synchronous collaboration?

Largely a mixed bag.  Some users are pretty mature in their adoption of UCC tools, participation in communities, etc. -- while others may have had limited exposure. 

What are you trying to teach or communicate to them, exactly?

The end goal will be to produce guidance around which tools are best suited for various use cases. While I'm interested in the type of matrix you mention, I do want to avoid anything quite as complicated as that or that requires us to define a lot of terms up front (which is where this question came from - synchronous/asynchronous don't seem to be user-friendly terms).  :)


Re: Asynchronous vs Synchronous collaboration #collaboration

Heather Maitland <heather.k.maitland@...>
 

Usually I use "virtual"and "non-virtual" (or even better- "face-to-face").

I've seen a matrix that involved a time axis and place axis (same time/different time and same place/different place) with different techs and practices plotted out accordingly.  To me this seemed a little complicated for the end user. Sometimes when things get too complicated I feel I am trying to teach them more than they need to know about the discipline of KM than actually talking to how to solve their problem, you know what I mean? :-)

How much do you feel your users/clients need to know about asynchronous and synchronous collaboration? What are you trying to teach or communicate to them, exactly?

-Heather

On Aug 4, 2014 1:24 PM, "cconley@... [sikmleaders]" <sikmleaders@...> wrote:
 

What nomenclature do you use when describing asynchronous vs synchronous collaboration to your end users? We've been given feedback that the asynchronous/synchronous terms don't resonate -- so we're trying to come up with alternatives.

Synchronous is easy -- real time collaboration. What about asynchronous, though? Near-real time? On-demand? Just in Time? These are some alternatives I've seen, but there isn't a clear winner in our discussions so far.  What do you use, or what have you seen others use?


Re: Asynchronous vs Synchronous collaboration #collaboration

Stephen Bounds
 

I actually like to use a two dimensional matrix: "high attention" vs "low attention", and "high priority" vs "low priority".

- High attention, high priority: phone, videoconference
- High attention, low priority: noninteractive communications, eg radio, TV
- Low attention, high priority: SMS, IM
- Low attention, low priority: Email (at least if pop-up notifications are off), web forums

The basic idea is that an email or SMS can be responded to at the time that best suits you, whereas a phone or videoconference message you *have* to actively engage with to receive the message.

IM and SMS occupy a middle ground where you have the ability to engage in immediate, interactive communications, but responses can be deferred without a loss of information received.

The big benefit of this approach is that it frames the approach in terms of impact on the user, instead of focusing on the latency of the technology deployed.

For example: Are smoke signals "real time" or "non real time" communications? But they are clearly high attention, high priority channels since if you're not watching, the message dissipates.

Cheers,
-- Stephen.

====================================
Stephen Bounds
Director & Principal Consultant
knowquestion Pty Ltd
E: sb@knowquestion.com.au
M: 0401 829 096
====================================


Re: Asynchronous vs Synchronous collaboration #collaboration

Stan Garfield
 

I would say real-time (as done in instant messaging) or non-real-time (as done in email).


Asynchronous vs Synchronous collaboration #collaboration

Curtis A. Conley
 

What nomenclature do you use when describing asynchronous vs synchronous collaboration to your end users? We've been given feedback that the asynchronous/synchronous terms don't resonate -- so we're trying to come up with alternatives.

Synchronous is easy -- real time collaboration. What about asynchronous, though? Near-real time? On-demand? Just in Time? These are some alternatives I've seen, but there isn't a clear winner in our discussions so far.  What do you use, or what have you seen others use?


Re: Request to present on a Deloitte Collaboration Community call #call-for

Heather Maitland <heather.k.maitland@...>
 

Hi there,

I'd be willing to explore presenting!  I can speak to social collaborative tools and how these fit in KM.

-Heather


On Wed, Jul 16, 2014 at 9:00 AM, stangarfield@... [sikmleaders] <sikmleaders@...> wrote:
 

I host an internal Deloitte call which alternates between 9 am and 3 pm ET every other Tuesday.  I have been asked to invite speakers from other firms to talk about communities, enterprise social networks, external social media, and other collaboration-related topics.

 

If you are willing to join one of our calls, or can suggest others at your organization who could do so, please send email to stangarfield@... to let me know.  I am also willing to reciprocate, so if you would like me to present to your organization, contact me about that as well.  Thanks!


Regards,

Stan Garfield

stangarfield

stangarfield
Share, innovate, reuse, collaborate, learn
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“A ship is safe in harbor, but that's not what ships are for.” 
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