Date   

Re: Your KM vision requested #vision

John Coles
 

Let see if I can get this in under the wire :-)


Knowledge Management problems haven’t changed. Organizations today, have the same KM problems, which were faced by tribes on the African plains, the Romans, the Founding Fathers of the US Constitution – you name it. KM is still about people. The only difference is that we have great technology over the last 50 years that enables, and is a multiplier of efficiency --- as well as inefficiency.


We face the same age-old problems.


The bright spot now is there are more KM Professionals in the world pursuing this Sisyphean task (thanks Jacqueline). We understand the importance of KM, and our message will trickle through to a few more leaders.


In 3 – 5 years:

-        Our unified KM message will be louder and more relevant.

-        A few more Leaders will recognize the competitive advantage of all-encompassing KM culture, and understand KM is about people.

-        A new KM wave will occur. The “follower organizations” will try to copy the Leading Organizations, but likely won’t succeed.


KM is dead. Long live KM!

Regards,
John Coles
100Solutions.co


Re: Your KM vision requested #vision

Murray Jennex
 

Thanks Arthur for the comments, legal is a big issue and what got me going on it was a paper a MBA/JD student and I presented at the KM track at the Hawaii International Conference on System Sciences, it was titles "Yours, Mine, or Ours: Discussing Ownership of Collaborative Works in the Cloud.  What we found that in the US the laws are almost counter to collaborative intra-organizational work.  I'm happy to share the paper if anyone is interested....murray
 

In a message dated 3/1/2015 1:14:46 P.M. Pacific Standard Time, sikmleaders@... writes:


Hi Murray,
Thank you for your insights. The potential synergies between KM and law are enormous, though challenged by the fact that most KM value comes from the application of tacit knowledge in specific contexts and leveraging relationships.

These things are difficult (but possible) to measure and hard to say exactly where the value came from as it is often through socialisation of diverse expertise that the new knowledge is created (so where does it get credited to - something laws and budgets prefer to make clear). I wrote a piece on measuring and estimating tangible value creation from seemingly intangible outcomes in 2009 explaining how to create plausible connections between what happened and valued outputs. This is necessary in order to influence business stakeholders in the language they understand (dollars). The real challenge in law is assigning the value to POTENTIAL, because IP does not have realised value until someone appl ies it. Knowledge and IP are like cash - simply existing does little, they need to flow to create new value. This requires trusted relationships, a wildness to constructively engage in open say sands preparedness to share the value created. Difficult things to clearly define in a legal contract as history of legal disputes shows.

Arthur
Tweeting as Metaphorage

On 1 Mar 2015, at 17:22, murphjen@... [sikmleaders] <sikmleaders@...> wrote:

 

 
There has been a lot of good stuff posted so I won't reiterate it, however, I will point out the darkside trends we have to be aware of:
 
KM will have to work with security to create a secure way of storing, sharing, transferring, and using knowledge
 
KM and the legal system will have to work together to catch up so that the law understands and supports knowledge creation, sharing, and use in intra-organizational teams, and in particularly, with teams that work across national boundaries
 
KM will have to overcome the large numbers of thought leaders that will be retiring (not just over the next 3 years but for awhile), this will be the great challenge, making succession within organizations, industries, and societies seamless, it is important as if we can't do this then why do KM?
 
measuring national creation, usage, and sharing of knowledge measures more reliable and real (this is the KAM and KEI) and will become better measures of the knowledge society
 
KM and knowledge society will continue to work together, especially as the Internet of Things grows to be more predominant
 
Probably more but this is it for now
 
Murray E. Jennex, Ph.D., P.E., CISSP, CSSLP, PMP
Professor, San Diego State University
Editor in Chief International Journal of Knowledge Management
Co-editor in Chief International Journal of Information Systems for Crisis Response and Management


Re: Your KM vision requested #vision

Arthur Shelley
 

Hi Murray,
Thank you for your insights. The potential synergies between KM and law are enormous, though challenged by the fact that most KM value comes from the application of tacit knowledge in specific contexts and leveraging relationships.

These things are difficult (but possible) to measure and hard to say exactly where the value came from as it is often through socialisation of diverse expertise that the new knowledge is created (so where does it get credited to - something laws and budgets prefer to make clear). I wrote a piece on measuring and estimating tangible value creation from seemingly intangible outcomes in 2009 explaining how to create plausible connections between what happened and valued outputs. This is necessary in order to influence business stakeholders in the language they understand (dollars). The real challenge in law is assigning the value to POTENTIAL, because IP does not have realised value until someone applies it. Knowledge and IP are like cash - simply existing does little, they need to flow to create new value. This requires trusted relationships, a wildness to constructively engage in open say sands preparedness to share the value created. Difficult things to clearly define in a legal contract as history of legal disputes shows.

Arthur
Tweeting as Metaphorage

On 1 Mar 2015, at 17:22, murphjen@... [sikmleaders] <sikmleaders@...> wrote:

 

 
There has been a lot of good stuff posted so I won't reiterate it, however, I will point out the darkside trends we have to be aware of:
 
KM will have to work with security to create a secure way of storing, sharing, transferring, and using knowledge
 
KM and the legal system will have to work together to catch up so that the law understands and supports knowledge creation, sharing, and use in intra-organizational teams, and in particularly, with teams that work across national boundaries
 
KM will have to overcome the large numbers of thought leaders that will be retiring (not just over the next 3 years but for awhile), this will be the great challenge, making succession within organizations, industries, and societies seamless, it is important as if we can't do this then why do KM?
 
measuring national creation, usage, and sharing of knowledge measures more reliable and real (this is the KAM and KEI) and will become better measures of the knowledge society
 
KM and knowledge society will continue to work together, especially as the Internet of Things grows to be more predominant
 
Probably more but this is it for now
 
Murray E. Jennex, Ph.D., P.E., CISSP, CSSLP, PMP
Professor, San Diego State University
Editor in Chief International Journal of Knowledge Management
Co-editor in Chief International Journal of Information Systems for Crisis Response and Management


Re: Your KM vision requested #vision

Murray Jennex
 

 
There has been a lot of good stuff posted so I won't reiterate it, however, I will point out the darkside trends we have to be aware of:
 
KM will have to work with security to create a secure way of storing, sharing, transferring, and using knowledge
 
KM and the legal system will have to work together to catch up so that the law understands and supports knowledge creation, sharing, and use in intra-organizational teams, and in particularly, with teams that work across national boundaries
 
KM will have to overcome the large numbers of thought leaders that will be retiring (not just over the next 3 years but for awhile), this will be the great challenge, making succession within organizations, industries, and societies seamless, it is important as if we can't do this then why do KM?
 
measuring national creation, usage, and sharing of knowledge measures more reliable and real (this is the KAM and KEI) and will become better measures of the knowledge society
 
KM and knowledge society will continue to work together, especially as the Internet of Things grows to be more predominant
 
Probably more but this is it for now
 
Murray E. Jennex, Ph.D., P.E., CISSP, CSSLP, PMP
Professor, San Diego State University
Editor in Chief International Journal of Knowledge Management
Co-editor in Chief International Journal of Information Systems for Crisis Response and Management


Re: Your KM vision requested #vision

Arthur Shelley
 

The new thing does not make the earlier thing redundant as such, it absorbs it and grows the concept.

Social connections are unsustainable if there is no value creation exchange, which is knowledge dependent, which in turn is trust dependent. So the new things work, because it leverages the existing things.

REPLACING "old with new" is inefficient. Building on the best of the old and adding some innovative new adaptions and some genuinely new aspects stimulates optimal growth and richness.

Knowledge has become embedded, like quality did in the 1980's & 1990's.
Knowledge flow is still necessary for value creation, it is just part of the fabric now rather than the differentiating aspect between good and premium.

I still see many companies that don't invest in the basic principles of knowledge flows and this is why there are so many ordinary performers.

Arthur
Tweeting as Metaphorage

On 26 Feb 2015, at 04:45, tman9999@... [sikmleaders] <sikmleaders@...> wrote:

 

My take on dominant themes/trends is as follows:

1. "KM" as a term/rubric/catchphrase is going away - and good riddance to it. In an era where the majority of work is service work and therefore knowledge work - even in manufacturing jobs - it's no longer relevant to talk about "knowledge management" or think about how we "manage knowledge." Relationships and connectivity among knowledge workers is paramount to driving employee engagement, productivity, and innovation. These are the ways that knowledge creates value for the enterprise.
2. Therefore social and collaboration are the main focus now, and driving how people connect to each other and content they need to do their jobs. The key is for firms to build and maintain social intranets and extranets that support social, and enable end-user configurable work environments; and then shift their cultures accordingly to accommodate greater transparency, and more open, candid exchange among employees, and between employees and leaders; and between comanies and their external stakeholders. 
3. In the near future personal networks and personal social ratings are going to become the "coin of the realm" in terms of what firms and individuals look to leverage to create value. Your personal reputation will follow you around and become one of the most valuable aspects of your identity in virtual space. It will transfer into the way you are viewed and treated in real life to a greater extent than ever before. 

that's my $0.02. 

Brave new world!

Tom Short
Senior Strategy Consultant
Jive Software



Consultative Services for UNDP on behalf of Joint Analysis Unit for the post of Knowledge Management Specialist for Joint Analysis Unit #jobs

 

Hi,

 

Passing on this opportunity I spotted: http://procurement-notices.undp.org/view_notice.cfm?notice_id=20776

 

The project requires travel to Iraq and some experience in the Middle East (Arabic is a recommended, but not essential, requirement).

 

Regards

 

Gavin

 

>--------------------<

Gavin Chait is a data engineer and development economist at Whythawk.

uk.linkedin.com/in/gavinchait | twitter.com/GavinChait | www.whythawk.com


Re: Your KM vision requested #vision

Joe Raimondo
 

My response to this is simple: watch the movie "Her." That charted KM 3.0.

On Feb 25, 2015 12:45 PM, "tman9999@... [sikmleaders]" <sikmleaders@...> wrote:
 

My take on dominant themes/trends is as follows:

1. "KM" as a term/rubric/catchphrase is going away - and good riddance to it. In an era where the majority of work is service work and therefore knowledge work - even in manufacturing jobs - it's no longer relevant to talk about "knowledge management" or think about how we "manage knowledge." Relationships and connectivity among knowledge workers is paramount to driving employee engagement, productivity, and innovation. These are the ways that knowledge creates value for the enterprise.
2. Therefore social and collaboration are the main focus now, and driving how people connect to each other and content they need to do their jobs. The key is for firms to build and maintain social intranets and extranets that support social, and enable end-user configurable work environments; and then shift their cultures accordingly to accommodate greater transparency, and more open, candid exchange among employees, and between employees and leaders; and between comanies and their external stakeholders. 
3. In the near future personal networks and personal social ratings are going to become the "coin of the realm" in terms of what firms and individuals look to leverage to create value. Your personal reputation will follow you around and become one of the most valuable aspects of your identity in virtual space. It will transfer into the way you are viewed and treated in real life to a greater extent than ever before. 

that's my $0.02. 

Brave new world!

Tom Short
Senior Strategy Consultant
Jive Software



Re: Your KM vision requested #vision

tman9999@...
 

My take on dominant themes/trends is as follows:
1. "KM" as a term/rubric/catchphrase is going away - and good riddance to it. In an era where the majority of work is service work and therefore knowledge work - even in manufacturing jobs - it's no longer relevant to talk about "knowledge management" or think about how we "manage knowledge." Relationships and connectivity among knowledge workers is paramount to driving employee engagement, productivity, and innovation. These are the ways that knowledge creates value for the enterprise.
2. Therefore social and collaboration are the main focus now, and driving how people connect to each other and content they need to do their jobs. The key is for firms to build and maintain social intranets and extranets that support social, and enable end-user configurable work environments; and then shift their cultures accordingly to accommodate greater transparency, and more open, candid exchange among employees, and between employees and leaders; and between comanies and their external stakeholders. 
3. In the near future personal networks and personal social ratings are going to become the "coin of the realm" in terms of what firms and individuals look to leverage to create value. Your personal reputation will follow you around and become one of the most valuable aspects of your identity in virtual space. It will transfer into the way you are viewed and treated in real life to a greater extent than ever before. 

that's my $0.02. 

Brave new world!

Tom Short
Senior Strategy Consultant
Jive Software



Re: Your KM vision requested #vision

Stan Garfield
 


Re: Your KM vision requested #vision

john@...
 

Jim, thanks for the great question and focused timeframe.

I believe the greatest development in KM within 3 years is going to be a shift from our primary focus on organizational knowledge transfer - to a primary focus on organizational learning transformation, where knowledge and transfer happen as a direct involvement but not as the primary objective. 

The term Knowledge Management today is used many times as a synonym for knowledge sharing, without any context to the larger requirements and many phases, including innovation, of organizational learning.

But accomplishing this goal will require adoption of new models to replace DIKW, PDCA, etc., some of which already exist, but we are still stuck using Information Age models.

John Lewis, Ed.D.
John Lewis, Ed.D.

 





Your KM vision requested #vision

 

Hi Jim

I believe that one of the most critical developments having the greatest impact on KM is a focus and an accountability for Knowledge Leadership throughout an organization. 

Knowledge Leadership is a key determinant of sustainable success in Knowledge Management (concepts strategies, implementing practices).

I want to be clear about what I mean when I use the term "Knowledge Leadership." Knowledge Leadership is much more about getting things accomplished through peers and colleagues because they see value in what you are offering or demonstrating rather than directing specific actions (though some of that is necessary).  I suggest the following:

"Leadership" is:

1.   "...a process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task”

2.  "...the ability to successfully integrate and maximize available resources within the internal and external environment for the attainment of organizational … goals.”

 

"Knowledge  Leadership" is the ability of an individual or group of individuals:

1.  "to create value from knowledge held by an organization within an environment that recognizes and rewards knowledge capture, knowledge retention, knowledge reuse and collaboration

2.  "to make this behavior a part of the organization’s processes, practices, and culture so that it is not viewed as an extra task...it is “part of the way work gets done”

3.  "to address the challenges of creating a high performing and knowledge enabled organization.

Bottom Line: Knowledge leadership is not a specific job description or position, and it most definitely is not confined to management or leadership positions. Rather, it is a "shared accountability and responsibility" in any organization that can and should be seen in practice or exercised at all levels of the organization.

best

Bill

 

 

Bill Kaplan CPCM

 

571.234.5942

703.401.4198

    

Learn more about the solutions and value we provide at www.workingknowledge-csp.com

 


Re: Your KM vision requested #vision

katepugh@...
 

Just a follow up to the note below - big thanks to all of the authors from our SIKM community. I'm sorry I didn't have author names on here. You are so eloquent!

 
Katrina Pugh
President, AlignConsulting 
Editor of Smarter Innovation (chapter abstracts) (Ark Group, 2014)
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)
katepugh@...
www.alignconsultinginc.com
617 967 3910 (m)


-----Original Message-----
From: katepugh@... [sikmleaders]
To: sikmleaders
Cc: mfox
Sent: Tue, Feb 24, 2015 11:51 am
Subject: Re: [sikmleaders] Your KM vision requested

 
Hello, SIKM Leaders
I just sent this to Stan -- this was memory road! 

Kate
 
from March, 2012 SIKM leaders Yahoo Group . Compiled by Megan Fox (CIO and CKO for Jobs for the Future)  – Kate’s headings

Value measurement / Closed-loop building the Capacity to act
Knowledge is the core strategic resource; Knowledge flows efficiently
from creation to application; Knowledge work is productive and leveraged for multiple uses; Knowledge products and services support organizational competitiveness; Learning and adaptation ensure organizational sustainability.
KM is working really well for an organization when ... The organization creates the conditions (and continues to refine them – in anticipation of/ response to new developments) whereby its members and their stakeholders have access to (or the capacity to create) the knowledge they need to make decisions and take actions that add value
to the organization and its stakeholders/shareholders.
Shared purpose, collective action
People and organizations, individually and collectively, have the cognitive clarity to articulate:
       the capabilities they draw upon,
       the approaches they use,
       the systems they continuously reform and
       Have the e-platforms that enable them to acquire, apply, create and store knowledge for contexts such as realizing shared visions or minimizing the impact of disruptions
Culture
       A knowledge powered organization is an organization where all people RIP, MIX, BURN, THANK. 
RIP: gather pieces of information, ideas, news, conversations,...
MIX: them individually or collectively for my/our purpose or goal and with my/our own context and culture
BURN: (like a CD) transform this knowledge in concrete actions or decisions
THANK: recognize my sources of information and inspiration in order to stimulate them to continue to produce ... and use my own results (KM process becomes a cycle)
Quality
1. Projects are finishing faster and with higher quality. Shared experience is credited with the improvements.
2. People seek out (and can find) others who have done similar work before embarking on new efforts.
3. People happily help one another within their areas of expertise and interest.
4. People have time in their schedules to focus and get work done with the understanding that they won't be interrupted.
5. Colleagues understand boundaries and the need to focus: They don't expect immediate answers when they call for assistance.
6. People continually look for ways to learn from their own experience and that of others. They wish to improve their own performance.
7. People are aware of one another's projects / struggles / successes in a general sense, and they have mechanisms to learn more quickly.
Easy
1. People can easily find materials (created by others) that they need to do their work.
2. People can easily find their own materials.
3. Making one's materials available to others is easy and painless.
 
 
Katrina Pugh
President, AlignConsulting 
Editor of Smarter Innovation (chapter abstracts) (Ark Group, 2014)
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)
www.alignconsultinginc.com 
617 967 3910 (m)


-----Original Message-----
From: Howard Cohen howardscohenmba@... [sikmleaders] <sikmleaders@...>
To: sikmleaders <sikmleaders@...>
Sent: Tue, Feb 24, 2015 9:38 am
Subject: Re: [sikmleaders] Your KM vision requested

 
The future of KM
 
Vision "looking for a needle in a haystack" at the same time "drinking from a firehose"
 
Knowledge as entered into a system is explicit.  The area of consideration moving forward in knowledge management is essentially in two major areas of engagement (parts).   
 
  • We need to enter content into a system.
  • We need to discover content from a system.
 
The future of knowledge management is the elimination or decrease in our awareness of supporting systems and capabilities.  
 
Information is scraped from multiple repositories.  The user interface for the repositories will be from many systems past, present and future. 
 
The future is a cognitive computing engine of some form with a voice or text based interface where a user asks a question in natural language and gets an answer in natural language.
 

On Mon, Feb 23, 2015 at 10:43 AM, 'John McQuary' jmcquary@... [sikmleaders] <sikmleaders@...> wrote:
 
Jim,
 
Two trends…
 
1.      When the economy really turns positive (3 years?), we will see the forecasted uptick in retirements and the associated loss of deep expertise / experiential knowledge. Organizations that have focused on developing their next generation of experts will see opportunities to create competitive advantage and capture greater market share.
2.      The Internet of Things (IoT) will result in exponentially greater connection with devices and services creating opportunities to leverage knowledge in new and innovative ways.
 
 
 
From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Friday, February 20, 2015 7:44 AM
To: sikmleaders@...
Subject: [sikmleaders] Your KM vision requested
 
 
Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.
 
APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.
----------------------------------
Jim Lee
KM Senior Adviser, APQC
+1-713-685-4764 – vmail (office)
+1-216-338-3548 – mobile (direct)
www.apqc.org
Make Best Practices Your PracticesSM
 


Re: Your KM vision requested #vision

katepugh@...
 

Hello, SIKM Leaders
I just sent this to Stan -- this was memory road! 

Kate
 
from March, 2012 SIKM leaders Yahoo Group. Compiled by Megan Fox (CIO and CKO for Jobs for the Future) – Kate’s headings

Value measurement / Closed-loop building the Capacity to act
Knowledge is the core strategic resource; Knowledge flows efficiently
from creation to application; Knowledge work is productive and leveraged for multiple uses; Knowledge products and services support organizational competitiveness; Learning and adaptation ensure organizational sustainability.
KM is working really well for an organization when ... The organization creates the conditions (and continues to refine them – in anticipation of/ response to new developments) whereby its members and their stakeholders have access to (or the capacity to create) the knowledge they need to make decisions and take actions that add value
to the organization and its stakeholders/shareholders.
Shared purpose, collective action
People and organizations, individually and collectively, have the cognitive clarity to articulate:
      the capabilities they draw upon,
      the approaches they use,
      the systems they continuously reform and
      Have the e-platforms that enable them to acquire, apply, create and store knowledge for contexts such as realizing shared visions or minimizing the impact of disruptions
Culture
      A knowledge powered organization is an organization where all people RIP, MIX, BURN, THANK. 
RIP: gather pieces of information, ideas, news, conversations,...
MIX: them individually or collectively for my/our purpose or goal and with my/our own context and culture
BURN: (like a CD) transform this knowledge in concrete actions or decisions
THANK: recognize my sources of information and inspiration in order to stimulate them to continue to produce ... and use my own results (KM process becomes a cycle)
Quality
1.Projects are finishing faster and with higher quality. Shared experience is credited with the improvements.
2.People seek out (and can find) others who have done similar work before embarking on new efforts.
3.People happily help one another within their areas of expertise and interest.
4.People have time in their schedules to focus and get work done with the understanding that they won't be interrupted.
5.Colleagues understand boundaries and the need to focus: They don't expect immediate answers when they call for assistance.
6.People continually look for ways to learn from their own experience and that of others. They wish to improve their own performance.
7.People are aware of one another's projects / struggles / successes in a general sense, and they have mechanisms to learn more quickly.
Easy
1.People can easily find materials (created by others) that they need to do their work.
2.People can easily find their own materials.
3.Making one's materials available to others is easy and painless.
 
 
Katrina Pugh
President, AlignConsulting 
Editor of Smarter Innovation (chapter abstracts) (Ark Group, 2014)
Author of Sharing Hidden Know-How (Jossey-Bass/Wiley, 2011)
www.alignconsultinginc.com 
617 967 3910 (m)


-----Original Message-----
From: Howard Cohen howardscohenmba@... [sikmleaders]
To: sikmleaders
Sent: Tue, Feb 24, 2015 9:38 am
Subject: Re: [sikmleaders] Your KM vision requested

 
The future of KM
 
Vision "looking for a needle in a haystack" at the same time "drinking from a firehose"
 
Knowledge as entered into a system is explicit.  The area of consideration moving forward in knowledge management is essentially in two major areas of engagement (parts).   
 
  • We need to enter content into a system.
  • We need to discover content from a system.
 
The future of knowledge management is the elimination or decrease in our awareness of supporting systems and capabilities.  
 
Information is scraped from multiple repositories.  The user interface for the repositories will be from many systems past, present and future. 
 
The future is a cognitive computing engine of some form with a voice or text based interface where a user asks a question in natural language and gets an answer in natural language.
 

On Mon, Feb 23, 2015 at 10:43 AM, 'John McQuary' jmcquary@... [sikmleaders] <sikmleaders@...> wrote:
 
Jim,
 
Two trends…
 
1.      When the economy really turns positive (3 years?), we will see the forecasted uptick in retirements and the associated loss of deep expertise / experiential knowledge. Organizations that have focused on developing their next generation of experts will see opportunities to create competitive advantage and capture greater market share.
2.      The Internet of Things (IoT) will result in exponentially greater connection with devices and services creating opportunities to leverage knowledge in new and innovative ways.
 
 
 
From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Friday, February 20, 2015 7:44 AM
To: sikmleaders@...
Subject: [sikmleaders] Your KM vision requested
 
 
Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.
 
APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.
----------------------------------
Jim Lee
KM Senior Adviser, APQC
+1-713-685-4764 – vmail (office)
+1-216-338-3548 – mobile (direct)
www.apqc.org
Make Best Practices Your PracticesSM
 


Re: Your KM vision requested #vision

Howie Cohen
 

The future of KM

 

Vision "looking for a needle in a haystack" at the same time "drinking from a firehose"

 

Knowledge as entered into a system is explicit.  The area of consideration moving forward in knowledge management is essentially in two major areas of engagement (parts).   

 

  • We need to enter content into a system.
  • We need to discover content from a system.

 

The future of knowledge management is the elimination or decrease in our awareness of supporting systems and capabilities.  

 

Information is scraped from multiple repositories.  The user interface for the repositories will be from many systems past, present and future. 

 

The future is a cognitive computing engine of some form with a voice or text based interface where a user asks a question in natural language and gets an answer in natural language.

 


On Mon, Feb 23, 2015 at 10:43 AM, 'John McQuary' jmcquary@... [sikmleaders] <sikmleaders@...> wrote:
 

Jim,

 

Two trends…

 

1.      When the economy really turns positive (3 years?), we will see the forecasted uptick in retirements and the associated loss of deep expertise / experiential knowledge. Organizations that have focused on developing their next generation of experts will see opportunities to create competitive advantage and capture greater market share.

2.      The Internet of Things (IoT) will result in exponentially greater connection with devices and services creating opportunities to leverage knowledge in new and innovative ways.

 

 

 

From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Friday, February 20, 2015 7:44 AM
To: sikmleaders@...
Subject: [sikmleaders] Your KM vision requested

 

 

Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.

 

APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.

----------------------------------

Jim Lee

KM Senior Adviser, APQC

+1-713-685-4764 – vmail (office)

+1-216-338-3548 – mobile (direct)

jlee@...

www.apqc.org

Make Best Practices Your PracticesSM

 



Re: Your KM vision requested #vision

John McQuary
 

Jim,

 

Two trends…

 

1.      When the economy really turns positive (3 years?), we will see the forecasted uptick in retirements and the associated loss of deep expertise / experiential knowledge. Organizations that have focused on developing their next generation of experts will see opportunities to create competitive advantage and capture greater market share.

2.      The Internet of Things (IoT) will result in exponentially greater connection with devices and services creating opportunities to leverage knowledge in new and innovative ways.

 

 

John R. McQuary

713-213-5342

JMcQuary@...

Linkedin.com/in/JohnMcQuary

 

From: sikmleaders@... [mailto:sikmleaders@...]
Sent: Friday, February 20, 2015 7:44 AM
To: sikmleaders@...
Subject: [sikmleaders] Your KM vision requested

 

 

Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.

 

APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.

----------------------------------

Jim Lee

KM Senior Adviser, APQC

+1-713-685-4764 – vmail (office)

+1-216-338-3548 – mobile (direct)

jlee@...

www.apqc.org

Make Best Practices Your PracticesSM

 


Re: Your KM vision requested #vision

TikiHouseman . <tanyahouseman@...>
 

Chuck Georgo briefly mentioned cyber security in terms of cyber security analyst, but I think Security for KM will be broader than that. Companies will have to balance security against collaboration (not just in the digital workspace, but who and what kinds of information we share with colleagues in face-to-face collaboration).


For example, one newspaper executive shared with me that his paper was invited to a collaboration with other traditional newspapers, and newer digital platforms. The newer organizations were comfortable sharing ideas, the traditional newspaper representatives were not. They were sure their executive editors would think they were giving away trade secrets.


(I could write more about this, but I have already exceeded 100 words. Mea culpa.)


On Fri, Feb 20, 2015 at 2:51 PM, Dave Simmons videnguy@... [sikmleaders] <sikmleaders@...> wrote:
 

KM of the Future

1.  Corporations realize that information creation, maintenance, and recall/reuse is something that transcends technology adaptation (it’s about the water, not the pipes).

2.  People realize that valued information needs to be protected from accidental loss, promoted for future use, and referred to for decision making rationales.

3.  KM moves beyond documents and builds systems that manages Big Data, Documents, Dialogues, and Learnings.

4.  Every informed decision has a knowledge-based rationale behind it.

5.  All information collections have a lifecycle of usefulness that is curated.

6.  Use of experiential learning is highly-valued as a way to mitigate risk.

99 words.

Dave Simmons
Knowledge Management Specialist & Senior Records Officer
Records Management Branch
OAS/Management & Oversight Division (H1FC)
U.S. General Services Administration
david.simmons@...

On Feb 20, 2015 7:44 AM, "'Lee, Jim' jlee@... [sikmleaders]" <sikmleaders@...> wrote:
 

Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.

 

APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.

----------------------------------

Jim Lee

KM Senior Adviser, APQC

+1-713-685-4764 – vmail (office)

+1-216-338-3548 – mobile (direct)

jlee@...

www.apqc.org

Make Best Practices Your PracticesSM

 



Re: Your KM vision requested #vision

Albert Simard
 

Paul - As always, you hit the nail on the head!  My first three trends will affect KM, as they already have, and the last two are wishful thinking of what I hope will affect it!  Actually, three years is a bit short-term for such fundamental changes to occur, but enough to get a critical mass of KMers to understand the need and begin a transformation.


Re: Your KM vision requested #vision

Paul McDowall
 

It's an interesting question, Jim.  Beyond simply looking at hot issues of the day it makes one think about KM at its core.  One could look at it from at least two perspectives: the question as asked: "what ... do you anticipate having the greatest impact..."; or perhaps, "what ... do you hope will have the greatest impact".  

Back in 1998 I heard Kathy Harris from Gartner Group say "in the future we won't call it Knowledge Management, we'll call it Management".  In truth I've misquoted her.  She actually said "in 5 five years".  Yes, she said by 2003 we won't call it KM.  Here we are 12 years beyond that threshhold and we're still struggling with KM.  It's true that to some degree, minor in most cases, some KM principles and practices have been woven into the fabric of the greater management discipline.  I think most would reluctantly agree however, that her prognostication has gone largely unfulfilled.  When I came to KM back in 1994 I truly believed that it would revolutionize the management discipline within a few short years but like Kathy, I was overly optimistic and woefully incorrect.  This is what I still hope would/could have the greatest impact on KM, and this is what would allow KM to have the greatest impact on the general management discipline as talk my academia and as practiced in organizations.  I still firmly believe that KM principles and practices, when applied with a deft hand, can leverage the use and usefulness of knowledge effectively and efficiently toward the unique business needs, issues and challenges of virtually every type of organization.  This remains my vision. 

My answer to the actual question is more mundane and, frankly, disappointing from my perspective.  What have we seen have the greatest impact on KM since the early days?  Technology, unquestionably.  It's still the hot issue, the number one trend, innovation and development that has had the greatest impact on KM, albeit from my perspective, not a great impact.  What can we expect over the next three years?  Is there something afoot that would change that pattern over the next three years?  (I would dearly love to see it so)  Call me jaded but I think technology is still at the top of the list, but I'm still hopeful.  

Best to all
Paul

 
Paul McDowall
Know How Works Consulting Ltd
Ottawa, Canada
Cell: 613-796-7257
LinkedIn: Paul McDowall

 



Re: Your KM vision requested #vision

Albert Simard
 

I’ll start with an observation that the original subject heading (KM vision) is not the same as the question (trend with the greatest impact on KM).  This has led to responses that tend to address the subject rather than the question. 

Chuck’s answer starts to deal with the question.  Although many global trends affect KM, three are central.

 

·         The increasing pace of global change will require increasingly rapid knowledge creation and innovation. 

·         Increased employee mobility will require explicit but flexible processes for transforming individual learning and knowledge into organizational learning, knowledge, and action.

·         An increasingly complex world will require global networks of diverse expertise to comprehensively and rapidly address emerging issues.

 

Two challenges will have to be overcome if KM is to reach its full potential as a discipline.

 

·         Although KM is particularly well-suited to address the three global trends, that capacity must be realized and appreciated in corporate boardrooms.

·         Neither technological nor social approaches to KM are sufficient when used individually.  The necessity of and methods for integrating them must become recognized and understood.

 

Albert Simard

President,  

Integrated Knowledge Services

albert.simard@...

https://www.linkedin.com/pub/albert-simard

http://www.slideshare.net/albertsimard

 

 


Re: Your KM vision requested #vision

Neil Olonoff
 

Jim - in response to the KM vision question: here is my answer, which is also published on my Linkedin page at https://www.linkedin.com/pulse/social-km-rise-neil-olonoff

=====

Unquestionably, it is social media. 

Statistics of social media's astronomical growth are staggering; it has utterly pervaded our work and consciousness. Frankly, it's no longer a trend, any more than basic telephony or email. It just is part of our world. 

KM and social media are very different, but they overlap around the notion of human connection. KM was talking about “communities” fifteen years before the word was co-opted by the Web 2.0 folks.

Today, there’s a divide between “professional KM” and “personal social media.” In the next three years, we will see more convergence, until they are nearly indistinguishable. 

=====



Neil Olonoff 
Mobile: 703.283.4157
Skype: nolonoff


On Fri, Feb 20, 2015 at 8:44 AM, 'Lee, Jim' jlee@... [sikmleaders] <sikmleaders@...> wrote:
 

Folks, on behalf of our research group, APQC would like to enlist your assistance. Please note the request below and if you are interested, simply post a reply in this group. I don’t think that this request violates any group use rules, but if it does please accept my apologies.

 

APQC is asking KM professionals to give us 75-100 words on the following question…

‘What trend, innovation, or development do you anticipate having the greatest impact on KM over the next 3 years, and why?’

We will collect all the answers and post best ones to our blog and to our knowledge base where our 450 member companies will have access to it. Along with your response, please include name, a 1-sentence bio, and any links to Social Media profiles you are active on so if we post your answer people will be able to connect with you on Social Media.

Please return your answer by end of day February27th.

----------------------------------

Jim Lee

KM Senior Adviser, APQC

+1-713-685-4764 – vmail (office)

+1-216-338-3548 – mobile (direct)

jlee@...

www.apqc.org

Make Best Practices Your PracticesSM

 


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