--- In sikmleaders@..., "Dale Arseneault" wrote:
> How are collaborative processes facilitated within Web 2.0

You might find this blog post by one of our members (and my HP colleague) Andrew Gent of interest.

Web 2.0 and the Lack of Process http://incrediblydull.blogspot.com/2007/12/web-20-and-lack-of-process.html

Regards,

Stan

 

Thanks for the Reference to Patrick's blog entry Jack.. very useful.

I agree that as more organizations look at Web 2.0 technolgies inside
the firewall, these types of policies will be more common. Well, at
least discussions about them will be more frequent.

It's not uncommon for managers and staff in organizations to be
subjected to "death by policy" though disconnected, overly complex,
un-reconsileable, often conflicting policies from a variety of internal
service/stakeholder groups. Perhaps that's a symptom of both a lack of
collaboration across corporate administrative silos to develop simple,
integrated policies, and / or an attempt to exert control over what is
ultimately difficult or impossible to control.

Hopefully, as policy / guideline / practice instruments are developed to
cover Web 2.0, they will be simple, resonable, and presume that people
are generally well intentioned, and not the reverse.

Dale

Community Colleagues..

I recently participated in the Knowledge Transfer Session for the recent APQC Study: The Role of Evolving Technologies: Accelerating Collaboration and Knowledge Transfer, and after beginning to socialize the study results with varous colleagues across the organization, one in IM/RM posed some interesting questions around Web 2.0 policies, practices and guidelines.

There certainly seems to be some polarization on the topic, perhaps aligned with the conflicts between traditional management paradigms who take a strong risk position, and new principles and approaches to management and leadership emerging in the workplace, perhaps characterized somewhat by Euan Semple's blog entry titled "Saying we need a blogging code of conduct to behave ...... is like saying we need the bible to be moral. "

Some organizations on the leading edge of Web 2.0 implementing in the workplace rely on existing business ethics and conduct policies to cover social technologies.

Nonetheless, any contributions to my colleague's questions below would be much appreciated.

• Do any of the best practice organizations have any policies, guidelines, principles, terms of use specific to their collaborative spaces that they would be willing to share?
• Where the collaborative space involves contributions from global participants, how are they dealing with international copyright laws that may be attached to the information?
• What processes are being used for managing quality and appropriateness of the information? 
• How are collaborative process facilitated within the Web 2.0 workspaces (ie. gardener role - helping to ensure an active collaborative exchange)

Many thanks in advance,

Dale Arseneault

TO: SIKM Leaders Community

 

Today we held our 31st monthly call.  Here is a summary.

 

Attendees

1. LaShanya Aikerson (of State Farm)
2. Stephanie Barnes
3. Gary Borella
4. Jim Coogan
5. Mike Gardner
6. Stan Garfield
7. Andrew Gent
8. John Hovell
9. Linda Hummel
10. Gian Jagai
11. Doug Jose
12. Darcy MacPherson
13. Richard McDermott
14. Crystal Prince
15. Chris Riemer
16. Cliff Sacks
17. Tom Short
18. Ranganathan Sourirajan
19. Russell Van Liew
20. Rick Wallace
21. Wei Zhang

The call featured Stephanie Barnes on "Implementing KM in an ITIL Environment."  Her presentation is available at Implementing KM in an ITIL Environment--presentation.pdf

 

The call was recorded.  Thanks to Stephanie for presenting.  You can continue the discussion by replying to this thread or starting a new one.

 

Future Calls 

• January 15, 2008: Kent Greenes - "Facilitated best practice transfer"
• February 19, 2008: Crystal Prince of EDS - "Communities at EDS"
• March 18, 2008: John McQuary of Fluor - "Results from the Knowvember Campaign"
• April 15, 2008: Jim Coogan of Boeing - "KM at Boeing"
• May 20, 2008: Stacie Jordan of Accenture - "Collaboration efforts at Accenture"
• June 17, 2008: Barry Dayton of 3M - "KM at 3M"
• July 15, 2008:  Steve Wieneke of GM - "Knowing What to Know"
• August 19, 2008: Bernadette Boas of Teradata - "Day in the Life Business Workflow"
• September 16, 2008: Hubert Saint-Onge - "Collaboration and the New Enterprise"
• October 21, 2008: Richard McDermott - "Developing, Deepening and Retaining Expertise"

 

This article, On Facebook, Scholars Link Up With Data  , was in today's NYTimes.  Discusses research on how people group according to interests; and how the groupings they are in affect their interests.

--- In sikmleaders@..., Valdis Krebs <valdis@...> wrote:

From a previous post it sounds like Tom found a connection to Ideo...
without revealing actual names/titles how did that happen, Tom?

Valdis

Pretty much a cold call. Based on my initial search on LI for folks
associated with Ideo, I found a number of 3rd degree contacts (as I
mentioned earlier). I started by scanning their job titles, and
focusing on the ones that appeared to be in leadership positions.
There were a handful that met that criteria. Then I read their job
descriptions, found the one that appeared closest to my area of
interest, and called Ideo's main number and asked to speak with this
person. Left a vmail, and a few days later received a call back from
an associate, and so now we'll see where it goes.

On Dec 17, 2007, at 3:26 PM, Stan Garfield wrote:

Just to clarify, I use the free version of LinkedIn. I can see the
email address of people in my LinkedIn network (it's at the bottom of
their full profile). I can't see it for people not in my network, but I
can see the other information in their profile.

Yup... I tend to have more alternate addresses in my Mail application then LI shows... i.e. common biz address and personal gmail/yahoo address.

And if I click on "Add <name> to your network" I get a screen which
allows me to invite them to join my network. This is now easier than in
the past, when it required me to supply an email address for the person.
Now it just asks me "How do you know <name>?" and then it sends the
invitation.

Ah, that is easier. I have not initiated an addition in quite a while, so I was not aware of this. ;-)

I still get a ton of requests to connect from people I really do not know... so maybe this easier hurdle for connecting is not good for the overall connection spam on LI?

From a previous post it sounds like Tom found a connection to Ideo... without revealing actual names/titles how did that happen, Tom?

Valdis

--- In sikmleaders@..., Valdis Krebs <valdis@...> wrote:

Yes, only if you buy the basic or advanced LinkedIn service. The
original free service does not allow you to see someone's contact
info... unless they were clever and made their current email part of
their "user name".

Hi, Valdis.

Just to clarify, I use the free version of LinkedIn. I can see the
email address of people in my LinkedIn network (it's at the bottom of
their full profile). I can't see it for people not in my network, but I
can see the other information in their profile.

And if I click on "Add <name> to your network" I get a screen which
allows me to invite them to join my network. This is now easier than in
the past, when it required me to supply an email address for the person.
Now it just asks me "How do you know <name>?" and then it sends the
invitation.

Regards,

Stan

Yes, only if you buy the basic or advanced LinkedIn service. The original free service does not allow you to see someone's contact info... unless they were clever and made their current email part of their "user name".

I also use LI, FaceBook and Google to check out people that contact me out of the blue... Google is more time consuming, but often reveals interesting hobbies like the person who just contacted me finished 5th in the Oklahoma City marathon for 50 and older.

Lots of internet/web 2.0 folks have made a mass migration to FB in the last 12 months, but F500 folks are mostly on LI. Now I am getting invites to "trust" on a new social search engine called Spock.com! These social networking sites will never reach their potential if they always require for us to join and then name connections and invite others. Their client-server model will never work because real social networking is peer-to-peer... is person-centered, not site centered.

Valdis

--- In sikmleaders@..., Valdis Krebs wrote:
> I'd be interested in hearing both + and - experiences in meeting key
> people through a connection via LinkedIn, Facebook, etc. 

Hi, Valdis.

As Dave Snowden suggested, the status line in Facebook can be used to ask for contacts.  Tony Karrer's status line once said that he was looking for social networking gurus.  Several people replied with contacts (the list I sent to Tony is at http://h20325.www2.hp.com/blogs/garfield/archive/2007/10/15/4758.html ).

LinkedIn has been useful in finding details about people who contact me through other channels.  I can search for them in LinkedIn and figure out where they are located, their current organization, etc.  It is also a good way to let others maintain their own contact info, including email address, so that it is current when I need to contact them.

Regards,

Stan

Hey Jack - thank you for offering to help. I've made an initial
connection at Ideo - will see where it goes. Trying to do some
informational interviewing there, as I am in the process of looking at
job options.

--- In sikmleaders@..., "Jack Vinson" <jackvinson@...> wrote:

Tom-

I'm a little late here, but I have contacts at the Evanston, IL

office.

But... As always, it would be helpful to understand what you are

looking

for before I make the introduction. We are all busy people, after

all. And

it isn't a very strong connection. (They've been guest lecturers in

my KM

class at Northwestern.) Another option is to check with your friends in
academia that are near Ideo -- they may be doing projects together.

As far as LinkedIn goes, I've nearly 500 connections and I have

attempted to

only link to people I've met in some way. I will totally admit that

there

are people in there that I don't really "know." And I actually

clean out my

connections from time-to-time. AND I try to forward along any requests
where I can help. I also have a huge contact list in my local

address book

-- as I am sure many other people do.

I also echo Dave Snowden's suggestion. Try using your other passive

social

networks: post a status on Facebook or a query on Twitter (to name

some of

the popular places).

Regards,

Jack Vinson, Ph.D.
http://www.jackvinson.com

-----Original Message-----
From: sikmleaders@...

[mailto:sikmleaders@...] On

Behalf Of Tom Short
Sent: Monday, December 10, 2007 10:51 AM
To: sikmleaders@...
Subject: [sikmleaders] Anyone have any contacts at Ideo?

I am looking for an introduction there. If anyone has any contacts
there, especially here in the Bay Area, and would be willing to make
an intro, please let me know.

Thanks!
-Tom




Yahoo! Groups Links

Tom-

I'm a little late here, but I have contacts at the Evanston, IL office.

But... As always, it would be helpful to understand what you are looking
for before I make the introduction. We are all busy people, after all. And
it isn't a very strong connection. (They've been guest lecturers in my KM
class at Northwestern.) Another option is to check with your friends in
academia that are near Ideo -- they may be doing projects together.

As far as LinkedIn goes, I've nearly 500 connections and I have attempted to
only link to people I've met in some way. I will totally admit that there
are people in there that I don't really "know." And I actually clean out my
connections from time-to-time. AND I try to forward along any requests
where I can help. I also have a huge contact list in my local address book
-- as I am sure many other people do.

I also echo Dave Snowden's suggestion. Try using your other passive social
networks: post a status on Facebook or a query on Twitter (to name some of
the popular places).

Regards,

Jack Vinson, Ph.D.
http://www.jackvinson.com

Makes me wonder where there is some sort of inverse rule of the six degrees of separation. Maybe it's the 18 Links of Gold...All you need is to be connected to one of them, and you are connected to the world...

Funny enough, after I wrote the above, I continued reading the NYTimes Sunday Magazine article "The 7th Annual Year in Ideas," and in finishing up the article, read the last Idea, entitled Zygotic Social Networking.  Here, a snippet:

According to its Web site, GeneTree's goal is to take any two people in the world, "sit them down and show them exactly how they're related." If you're a mitochondrial "H," you share a haplogroup with 40 percent of all people of European descent. This is what Woodward calls "deep linking."   - Mailia Wollan, New York Times Magazine, Sunday, 12/9/2007.

Guess the question is, what does such "deep linking" mean, in terms of social networking?  What sort of inherent social capital does such linking imply or convey?

--- In sikmleaders@..., "Peter Marshall"
wrote:

[snip]

> One more note -- although MOST link whores are useless, there are some
> people that maintain high quality connections to many many people and
> are highly effective brokers. These are jewels, and finding them is
> priceless. Adam Rifkin is my personal connection to the universe and
> has been an absolute gold mine, and he has links well into the
> thousands.
>
> Peter
>

 

I would have thought the best use of the materials would be as a target for a throwing competition for the ginzu knives

Fascinating discussion.

I just checked and see that I have 134 connections... Perhaps it's a
self-selection phenomenon, but I find that I tend to see people with
over 200 or 250 connections as link whores, but also see those with <
50 as technophobes of some kind.. I think there's a sweet spot of
about 100-150 real connections. Like Valdis, I have been
conscientious about only accepting real connections.

Having said that, it's obvious that "system gaming" behavior is
happening on LI. If everyone used the connections feature to identify
their "relationships", then traversing trusted contacts would work...
but since it is valuable for some people to appear connected or to be
on pathways, people try to game it and distort the data.

Perhaps Google's greatest strength as a platform is that it's
fundamental algorithm remains "un-gamed", although there are many
strategems to game Google, and once in awhile threats appear that
actually undermine Google's effectiveness and the market shudders.
But generally, Google has been very effective at maintaining the
integrity of it's "if I'm connected to many well-connected sites, then
my reputation is high" algorithm, by ruthlessly pruning sites that use
exploits to appear to be well-connected.

This suggests that a connection-validation strategy would be helpful
for LI and similar sites. Perhaps something that required both
parties to rate the relationship, and ignore links that were not
mutually validated. Other ideas here?

One more point -- I have found the best use of LI -- as other have --
to simply scan my one-level connections for likely hits on some
request, and then communicate with them outside of LI... Of much less
value, but has worked twice: searching and then following up with 2nd
level hits, where I have a strong 1st level connection to them. No
other approach has ever worked for me.

One more note -- although MOST link whores are useless, there are some
people that maintain high quality connections to many many people and
are highly effective brokers. These are jewels, and finding them is
priceless. Adam Rifkin is my personal connection to the universe and
has been an absolute gold mine, and he has links well into the
thousands.

Peter

--
Peter Marshall
------------------------------------------------------------------------
SVP, Platform Strategy & Professional Services
Peracon, Inc.
www.peracon.com
McLean, VA Office: (703) 748-7517
Newport Beach, CA Office: (949) 706-6757
Mobile: (949) 689-7000
Skype: ideasware

Bernadette Boas
Teradata Corporation
VP PS Capabilities Development
Cell: 678-438-1908
bernadette.boas@...

The information included in this e-mail is confidential and proprietary to Teradata, and is intended solely for the use of the original recipient.

Tom, can you be more descriptive of the Ideo contact you would like to make? People have multiple paths to them thru multiple interests/ associations/memberships [like you & the IBM/PGE exec you described] -- the more we know the more alternate paths we may be able to come up with.

On Dec 11, 2007, at 12:43 PM, Tom Short wrote:

Looked good on paper - didn't work. Not only did I not get any offers for help from the two or three people I asked in my network, I didn't even get a reply from them to my request! The nerve of some people ;-)

This is what happens when people "over-connect" -- it is easy to accept a connection request, but then a hassle to help one of those connections, who is really a stranger. Those people who will connect with anyone are sometimes derisively called "link whores". We all suffer when the paths are blocked/diverted by link whores. Tom, you are probably not making it down the path because of someone else's poor choice of connections.

Valdis