Date   

Re: KM PhD Research Topics #research #learning

Cindy Young
 

Mila,

I didn't get my doctorate in KM, but I did write my doctoral study about KM in support of earning my DBA, as opposed to a PhD, in Project Management. While there are great ideas for topics from our colleagues, I found it was best for me to research something I could enjoy through the years of writing my study as well as the work after I earned my doctorate.  When I first started writing and researching, I wasn't 100% sure about what to write and my Chair gave me some really good guidance along the way. Think about what you would like to be doing if you weren't in school and that should tell you what your interests are and then make your research support your future. Once you earn your doctorate, that research can support your follow on work since that will be something you need to have in your study anyway. If not, you'll just have a great piece of really expensive paper.

Regards,
Cindy Young


Re: Informal Poll - What system/tool/platform do you use for KM #poll #tools

 

I am more interested to know about the open source system that works good for a small or medium organisations which can not afford to pay for sharepoint or other such services.

----
Deependra Tandukar
http://deependra.tandukar.net

A 'TEAM' is not a group of people who work together, rather it's a group of people who 'TRUST' each other.

-------- Original message --------
From: "Robert L. Bogue" <rbogue@...>
Date: 11/25/19 18:30 (GMT+05:45)
To: SIKM@groups.io
Subject: Re: [SIKM] Informal Poll - What system/tool/platform do you use for KM

Nick –

 

Normally, I’d let this flow by but the seriousness of the mischaracterization warrants a response.

 

Before responding directly, I’ll wholeheartedly agree that there are other platforms that are better than SharePoint in nearly every single category.  I have no desire to say that SharePoint is “best” for everything because it’s not.  It’s important that you (and everyone watching the conversation) realize that I’m quite happy to point out issues with SharePoint at both a micro and a macro level as I’ve done repeatedly in conversations with Microsoft, in conversations with clients, and publicly on my blog.

 

The article that you quote is fundamentally flawed.  While it reports that SharePoint search doesn’t work well for documents, it fails to acknowledge that really we’re down to two engines for internal search (SharePoint and SOLR derivatives).   It further fails to recognize that the problem with search isn’t search.  The problem is poor user behavior that makes it impossible to find content. I’m not implying the poor user behavior is intentional – far from it.  However, if you placed the same content in another engine, you’d have the same problems.  It’s a problem of not doing equal comparison.  It’s anecdotal responses “I don’t like it” – and that’s almost useless.

 

In terms of people search, we all know that people search is hard beyond the problems that SharePoint solved a decade ago regarding phonetic spelling.  There’s the greater KM issue that employees just don’t fill out their profiles – and once they do they fail to update them.  Microsoft several years ago introduced the Microsoft Graph which they surface through Delve.  The graph now informs Microsoft Search to help shape the relevance of people results.  There’s no one else in the market that has the capacity to leverage this intelligence for people search.  They simply don’t have the signals to convert into the edges of a social network analysis/graph.  While Delve is poorly conceived, the underlying Microsoft Graph technology is right and can help us find what we’re looking for.

 

So why is there this prejudice against SharePoint?  I believe there are two key reasons.  First, it’s a product with a long history and people have long memories.  It didn’t work well at Acme corporation a decade ago, so it’s still bad.  Second, it’s easy to implement (turn on) and so many people implement it without thought about how to organize it or derive value from it’s implementation.  The second one is more interesting.  You make a product that’s easy to use – and therefore easy to misuse – and so it, over time, develops a reputation for being hard to implement, difficult to use, etc.  Other platforms which require implementation teams don’t suffer from the same problems – not due to technical limitations – but as an artifact of the implementation process which the cheap product never got.  I’ve seen this dozens of times with clients.  They didn’t implement SharePoint with thought so they need to replace it.  They replace it with another system but resist the guidance from their experts to fix the structural issues and they land in the same boat.  The expectation that the “easy” product should be “easy” over time will pull down the feedback.  (We measure against expectations not a fixed point.)

 

From my point of view, this is a natural problem in the market of anything – but it doesn’t mean that as professionals we should continue to purvey it.  As professionals, I believe, we have a responsibility to move the practice forward rather than fall into the same traps that others are prone to falling into.

 

Getting back to the key point, you state “The fact that SharePoint is so popular is shown by the data but should not necessary be considered as an endorsement.”  I’d disagree. Sure it’s not an endorsement that it will be the best solution for your situation – however, it’s validation that it’s a viable option.  In truth, no one can tell us that a product will work in our environment, the best that we can hope for is that there’s broad validation that it’s been helpful for others.  So for me, endorsement isn’t the point.  Validation is.

 

This issue hasn’t changed in 15 years.  I wrote “A single Goliath or best of breed” in 2005 for Tech Republic.  The conversation hasn’t substantially changed since then.  (And I wasn’t talking about SharePoint back then.)

 

Rob

-------------------

Robert L. Bogue

O: (317) 844-5310  M: (317) 506-4977 Blog: http://www.thorprojects.com/blog

Are you burned out?  https://ExtinguishBurnout.com can help you get out of it.

 

From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Nick Milton via Groups.Io
Sent: Monday, November 25, 2019 5:43 AM
To: SIKM@groups.io
Subject: Re: [SIKM] Informal Poll - What system/tool/platform do you use for KM

 

As a bit of input to this debate, I published a blog post last week, https://www.nickmilton.com/2019/11/should-you-use-single-technology.html, which showed data on this question, with survey answers from 270 people world wide.

 

Among other things, the post shows that

 

  • 63% of respondents use more than one technology platform for KM
  • Which is not surprising given that there are multiple functions required from KM technology
  • The three most common technologies in use are SharePoint, “Other” categories (of which there are a myriad), and tools developed in house
  • 62% of organisations that use only one technology use SharePoint

 

The fact that SharePoint is so popular is shown by the data but should not necessarily be considered an endorsement. There are many things it does well, but there are many other KM functions where other technologies surpass it.  The answer, as with all technologies, is first to define what you need it to do for you,  then choose a technology suite that delivers the required functionality. And in nearly two thirds  of cases, that’s more than one technology tool.

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 


Re: Informal Poll - What system/tool/platform do you use for KM #poll #tools

Robert L. Bogue
 

Nick –

 

Normally, I’d let this flow by but the seriousness of the mischaracterization warrants a response.

 

Before responding directly, I’ll wholeheartedly agree that there are other platforms that are better than SharePoint in nearly every single category.  I have no desire to say that SharePoint is “best” for everything because it’s not.  It’s important that you (and everyone watching the conversation) realize that I’m quite happy to point out issues with SharePoint at both a micro and a macro level as I’ve done repeatedly in conversations with Microsoft, in conversations with clients, and publicly on my blog.

 

The article that you quote is fundamentally flawed.  While it reports that SharePoint search doesn’t work well for documents, it fails to acknowledge that really we’re down to two engines for internal search (SharePoint and SOLR derivatives).   It further fails to recognize that the problem with search isn’t search.  The problem is poor user behavior that makes it impossible to find content. I’m not implying the poor user behavior is intentional – far from it.  However, if you placed the same content in another engine, you’d have the same problems.  It’s a problem of not doing equal comparison.  It’s anecdotal responses “I don’t like it” – and that’s almost useless.

 

In terms of people search, we all know that people search is hard beyond the problems that SharePoint solved a decade ago regarding phonetic spelling.  There’s the greater KM issue that employees just don’t fill out their profiles – and once they do they fail to update them.  Microsoft several years ago introduced the Microsoft Graph which they surface through Delve.  The graph now informs Microsoft Search to help shape the relevance of people results.  There’s no one else in the market that has the capacity to leverage this intelligence for people search.  They simply don’t have the signals to convert into the edges of a social network analysis/graph.  While Delve is poorly conceived, the underlying Microsoft Graph technology is right and can help us find what we’re looking for.

 

So why is there this prejudice against SharePoint?  I believe there are two key reasons.  First, it’s a product with a long history and people have long memories.  It didn’t work well at Acme corporation a decade ago, so it’s still bad.  Second, it’s easy to implement (turn on) and so many people implement it without thought about how to organize it or derive value from it’s implementation.  The second one is more interesting.  You make a product that’s easy to use – and therefore easy to misuse – and so it, over time, develops a reputation for being hard to implement, difficult to use, etc.  Other platforms which require implementation teams don’t suffer from the same problems – not due to technical limitations – but as an artifact of the implementation process which the cheap product never got.  I’ve seen this dozens of times with clients.  They didn’t implement SharePoint with thought so they need to replace it.  They replace it with another system but resist the guidance from their experts to fix the structural issues and they land in the same boat.  The expectation that the “easy” product should be “easy” over time will pull down the feedback.  (We measure against expectations not a fixed point.)

 

From my point of view, this is a natural problem in the market of anything – but it doesn’t mean that as professionals we should continue to purvey it.  As professionals, I believe, we have a responsibility to move the practice forward rather than fall into the same traps that others are prone to falling into.

 

Getting back to the key point, you state “The fact that SharePoint is so popular is shown by the data but should not necessary be considered as an endorsement.”  I’d disagree. Sure it’s not an endorsement that it will be the best solution for your situation – however, it’s validation that it’s a viable option.  In truth, no one can tell us that a product will work in our environment, the best that we can hope for is that there’s broad validation that it’s been helpful for others.  So for me, endorsement isn’t the point.  Validation is.

 

This issue hasn’t changed in 15 years.  I wrote “A single Goliath or best of breed” in 2005 for Tech Republic.  The conversation hasn’t substantially changed since then.  (And I wasn’t talking about SharePoint back then.)

 

Rob

-------------------

Robert L. Bogue

O: (317) 844-5310  M: (317) 506-4977 Blog: http://www.thorprojects.com/blog

Are you burned out?  https://ExtinguishBurnout.com can help you get out of it.

 

From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Nick Milton via Groups.Io
Sent: Monday, November 25, 2019 5:43 AM
To: SIKM@groups.io
Subject: Re: [SIKM] Informal Poll - What system/tool/platform do you use for KM

 

As a bit of input to this debate, I published a blog post last week, https://www.nickmilton.com/2019/11/should-you-use-single-technology.html, which showed data on this question, with survey answers from 270 people world wide.

 

Among other things, the post shows that

 

  • 63% of respondents use more than one technology platform for KM
  • Which is not surprising given that there are multiple functions required from KM technology
  • The three most common technologies in use are SharePoint, “Other” categories (of which there are a myriad), and tools developed in house
  • 62% of organisations that use only one technology use SharePoint

 

The fact that SharePoint is so popular is shown by the data but should not necessarily be considered an endorsement. There are many things it does well, but there are many other KM functions where other technologies surpass it.  The answer, as with all technologies, is first to define what you need it to do for you,  then choose a technology suite that delivers the required functionality. And in nearly two thirds  of cases, that’s more than one technology tool.

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 


Re: Informal Poll - What system/tool/platform do you use for KM #poll #tools

Nick Milton
 

As a bit of input to this debate, I published a blog post last week, https://www.nickmilton.com/2019/11/should-you-use-single-technology.html, which showed data on this question, with survey answers from 270 people world wide.

 

Among other things, the post shows that

 

  • 63% of respondents use more than one technology platform for KM
  • Which is not surprising given that there are multiple functions required from KM technology
  • The three most common technologies in use are SharePoint, “Other” categories (of which there are a myriad), and tools developed in house
  • 62% of organisations that use only one technology use SharePoint

 

The fact that SharePoint is so popular is shown by the data but should not necessarily be considered an endorsement. There are many things it does well, but there are many other KM functions where other technologies surpass it.  The answer, as with all technologies, is first to define what you need it to do for you,  then choose a technology suite that delivers the required functionality. And in nearly two thirds  of cases, that’s more than one technology tool.

 

Nick Milton
Knoco Ltd
www.knoco.com

www.facebook.com/knoco.ltd

www.linkedin.com/company/knoco-ltd
mobile +44 (0)7803 592947

email nick.milton@...

blog  www.nickmilton.com

twitter @nickknoco

Author of the recent book - "The Knowledge Manager’s Handbook"

 

"Ambition without knowledge is like a boat on dry land." 
--Mark Lee

 


Re: KM PhD Research Topics #research #learning

Arthur Shelley
 

Mila,

 

Doing a PhD is a smooth path and a joyous learning experience if you are researching something you are passionate about.

 

However…

If you are “doing a PhD” just to get a qualification and you don’t particularly care for the topic or have a deep personal and professional interest in, it will be a challenging journey for you.  I strongly suggest that you think about something you really care about and then find a KM angle on it. Start by looking at the World Economic Forum 17 sustainable development goals to stimulate your passion AND for topics that may make a better world. KM is in everything if you look – even if some people call it something else.  Have a look at what The Mohammed Bin Rashid Al Maktoum Knowledge Foundation is doing as another source of inspiration:

https://mbrf.ae/en/research/arab-knowledge-project

http://www.knowledge4all.com/

 

One thing I suggest to my PhD mentees is to look for the opportunity rather that “the problem”. Researchers tell you to “define the problem” you are researching and assume that the answer is “out there to discover”. One aspect of the reality of our modern world is that the best research is about hat is coming next and your PhD can be part of the cocreation of that. This divergent mindset will generate more options for you that trying to find something using convergent inward) thinking. It will inspire you more and as a result generate a higher quality (tangible) output in your thesis. More importantly, you will learn much more and get better (intangible outcomes, such as confidence, a sense of self achievement  and potentially more interest in your work. I know this worked for me and works for each of my PhD students.

 

I have attached a copy of a book chapter I wrote in 2018 about the future of KM which may assist you in your contemplations.

I wish you good luck and highlight that luck in not the most important element in your decision…

A PhD IS hard work, but worth it if you have the right outlook and mindset. We are here to throw reflective questions against.

Enjoy your learning journey!

 

Regards

Dr Arthur Shelley

Producer: Creative Melbourne

Author: KNOWledge SUCCESSion  Sustained performance and capability growth through knowledge projects

Earlier Books: The Organizational Zoo (2007) & Being a Successful Knowledge Leader (2009)

Principal: www.IntelligentAnswers.com.au 

Founder: Organizational Zoo Ambassadors Network

Mb. +61 413 047 408  Skype: Arthur.Shelley  Twitter: @Metaphorage

LinkedIn: https://www.linkedin.com/in/arthurshelley/

Free behavioural profiles: www.organizationalzoo.com

Blog: www.organizationalzoo.com/blog

Creative-Melbourne-Banner_2018_Final_Smaller

 

 

From: SIKM@groups.io <SIKM@groups.io> On Behalf Of Stan Garfield
Sent: Sunday, 24 November 2019 3:07 AM
To: SIKM@groups.io
Subject: [SIKM] KM PhD Research Topics

 

>From Mila Malekolkalami at 10:34am

>Hi everyone!

>I need to know some modern and new topics in KM for my phd thesis.

>Will you help me please?

Here is my response.  What else can other members suggest?

Getting a PhD in Knowledge Management, and 10 possible research topics


Re: Informal Poll - What system/tool/platform do you use for KM #poll #tools

 

SIKMers
I have worked with companies (mostly here in Silicon Valley, but also on the east coast) on
1. Helping identify and select tools
2. Supporting the effective adoption and engagement with the tools in a variety of knowledge work contexts
3. Helping executives and communications professionals understand and apply the use of those tools in their management and communications workflow
4. Evaluate and recommend remediation strategies and tactics when adoption and engagement does not meet the aspirations and expectations of the initial rollout

There are several categories possible mis-steps or mis-apprehensions when KM tools are selected and rolled out
1.  A lack of careful consideration of the different collaboration, knowledge sharing and content creation modalities that would influence both the selection of tool and adoption and engagement strategies.   Often there is some overlap in functionality and features of various tools, and without attendant thoughtful guidance and governance, users can become confused.
2.  Lack of clarity of business context: important to both tool selection and adoption guidance.   Some tools are best used for broad organizational communications and knowledge sharing, others best for team connection and workflow awareness.  I recall a diagram from the Real Story Group that was a useful tool to evaluate those business contexts.
3. Corporate guidance on tools to use is important - i.e., some tools are best for light messaging, others for sustained "in context" knowledge work, others, for co-creation and publishing.  Also important establishing comments practice among teams or groups.  Write and publish clear guidance and reinforce regularly.

Here a blog post with a couple visuals that might help.

Sometimes people feel a bit "overwhelmed" with the tools and they may miss the impact of the continuous awareness and knowledge building that happens.
Slide 22 and 23 in this deck might be helpful

Catherine Shinners



CATHERINE SHINNERS

DIGITAL WORKPLACE for Business Transformation

650.704-3889 mercedgroup.com Silicon Valley USA   

catherineshinners@...

 

digital workplace | communications  |  knowledge management | community management | Prosci certified change professional






On Sat, Nov 23, 2019 at 3:04 AM Arthur Shelley <arthur@...> wrote:

Hi Maureen & forum members,

 

Just a few relevant comments beyond the tools themselves...

I have experimented with a range of tools since 1999 (does anyone remember Plumbtree portal before SharePoint?)

Truth is nothing is perfect, but there are many adequate tool combinations - including some free ones.

One tool fits all requirements is an ideal, but regardless of which you choose many people prefer something else for some actions.

 

So the challenge is getting your people to work in the smallest number of tools as possible to keep as much of your interactions and storage in common places. Often this means rules around where certain content & activities live (like ALL conversations in Slack or Teams and all content in Google drove or SharePoint- with tags). As long as people know where to look and this is reliable it is workable.

 

It comes down to the discipline of the people we serve. If they keep their “homes” tidy & consistent everyone is more productive, informed and less frustrated.

 

A quick word on free tools. They change all the time. The last 20 years has seen a plethora of fun tools that can be very helpful. It is inevitable that they leapfrog each other from time to time - try to stay with a consistent minimal set and beware investing too much in the trendy new tool as it may not be here in 2 years:

Remember Google Wave and many of the wiki tools that are no longer with us…

Remember Yahoo Groups, which served this forum very well for over a decade...

 

Explain these things to you people and why consistency enhances knowledge flows (not JUST storage) and they are more inclined to collaborate to achieve shared benefits. As usual with humans - we are only as good as we behave (together towards common outcomes).

 

Arthur Shelley

Founder, Intelligent Answers

Producer Creative Melbourne

@Metaphorage

+61 413 047 408

 


Re: KMS for Non-Profit Network #tools

John Coles
 

Alina,

In addition to the great advice posted here, I'd suggest reaching out to Edwin Morris. His focus is KM in non-profits.


Regards,
John


Re: KM PhD Research Topics #research #learning

Murray Jennex
 

To back up Rachad, my answer to this question included applying KM to various disciplines and what Rachad wrote is how this is done although the first step is generalized to focus on an applied discipline with a problem(s).


-----Original Message-----
From: Rachad Najjar <rachadbn@...>
To: SIKM <SIKM@groups.io>
Sent: Sat, Nov 23, 2019 10:23 am
Subject: Re: [SIKM] KM PhD Research Topics

Hi Mila, 

As a graduate from a PhD program and current KM leader, i may recommend the following: 

- Focus on industrial/ engineering research question. 
- Open up the research scope to management sciences.
- Complement your proposal with a human-centric approach. 
- Discuss how KM has helped to better adopt your solution. 

Any KM topic can be revitalised with new perspectives, at the end this is what the scientific community expects from a researcher.

Hope that has helped.

Thank you
Rachad  


Re: KM PhD Research Topics #research #learning

Murray Jennex
 

I have a couple of PhD students and their topics have been: KM in Agriculture (primarily using KM as a boundary object process in Ethiopia), KM in transportation (topic still being developed but mostly a case study of how to manage the transportation industry in Ethiopia), KM and AI (topic still under development), Using KM to do a census without actually interviewing anyone (a fascinating idea but fraught with privacy concerns), KM and Security (special security issues for KM and using KM to improve security), and my favorite was using KM and machine learning to identify victims of human sex trafficking (we actually were able to crack the emoji code used to market people).  

As editor in chief of the International Journal of Knowledge Management I see a lot of PhD dissertation research and some of the common topic: #1 is knowledge sharing/flow/transfer (all aspects), KM and innovation, KM and entrepreneurship, Measuring KM, KM and social networks, and all sorts of areas where KM is being applied to improve it such as KM and police work, KM in finance, KM and security, KM with indigenous peoples, see the KM topics I'm supervising above, AI and KM, ML and KM, Crowd Science and KM, KM and Project Management.

Also don't forget related topics such as Organizational Learning, Organizational Memory, 

There are probably more topics but these are the ones that stick in my mind.

Thanks for the question....murray jennex, Ph.D, P.E., CISSP, CSSLP, PMP, San Diego State University, Editor in Chief International Journal of Knowledge Management


-----Original Message-----
From: Stan Garfield <stangarfield@...>
To: SIKM <SIKM@groups.io>
Sent: Sat, Nov 23, 2019 8:06 am
Subject: [SIKM] KM PhD Research Topics

>From Mila Malekolkalami at 10:34am
>Hi everyone!
>I need to know some modern and new topics in KM for my phd thesis.
>Will you help me please?

Here is my response.  What else can other members suggest?
Getting a PhD in Knowledge Management, and 10 possible research topics


Re: KMS for Non-Profit Network #tools

Murray Jennex
 

our google drive is kind of a mix of special deal and standard in that we pay google for our university mail and some other things and google drive comes with it.  Blackboard is a course content management system.  I use it for managing a class but also to create a knowledge repository of relevant articles and other documents.  What makes it real KM is that you can copy a past course into the new course so I can easily grow the repository over time and pass it forward....murray


-----Original Message-----
From: Alina Pukhovskaya <alina.pukhovskaya@...>
To: SIKM <SIKM@groups.io>
Sent: Sat, Nov 23, 2019 7:35 am
Subject: Re: [SIKM] KMS for Non-Profit Network

Hi Murray! That’s sounds more like something I am used to :) Do you have a special deal with Google drive as university or use the 15gb that are included for free? Need to check what Blackboard is. Thanks! 


Re: KM PhD Research Topics #research #learning

 

Hi Mila, 

As a graduate from a PhD program and current KM leader, i may recommend the following: 

- Focus on industrial/ engineering research question. 
- Open up the research scope to management sciences.
- Complement your proposal with a human-centric approach. 
- Discuss how KM has helped to better adopt your solution. 

Any KM topic can be revitalised with new perspectives, at the end this is what the scientific community expects from a researcher.

Hope that has helped.

Thank you
Rachad  


KM PhD Research Topics #research #learning

Stan Garfield
 

>From Mila Malekolkalami at 10:34am
>Hi everyone!
>I need to know some modern and new topics in KM for my phd thesis.
>Will you help me please?

Here is my response.  What else can other members suggest?
Getting a PhD in Knowledge Management, and 10 possible research topics


Re: KMS for Non-Profit Network #tools

Alina Pukhovskaya
 

Hi Maria! Thank you for your offer to help with Confluence/SharePoint :) I might take on that in a little bit! Have a beautiful weekend!


Best regards from Mexico
Alina


Re: KMS for Non-Profit Network #tools

Alina Pukhovskaya
 

Hi Vinod! Thank you for your comments. Totally agree on the 4 points to consider - huge topic in itself. About tech solutions - thanks for adding Huddle and Igloo, will check them out. 


One nonprofit is actually on Google Suit and has it as a special deal for nonprofit. But the space is still limited to 15GB per user, which became the main limitation


Re: KMS for Non-Profit Network #tools

Alina Pukhovskaya
 

Hi Murray! That’s sounds more like something I am used to :) Do you have a special deal with Google drive as university or use the 15gb that are included for free? Need to check what Blackboard is. Thanks! 


Re: KMS for Non-Profit Network #tools

Alina Pukhovskaya
 

Thank you for your comment, Christoph! Confluence’s deal for non profits sounds great. Basecamp also has a 10% discount plus I love that it has a fixed cost (not per user) - will check out the functionality. Thanks!


Re: KMS for Non-Profit Network #tools

Alina Pukhovskaya
 

Thank you Gavin! It needs to be private. I will check out the web page of DKAN

Have a great weekend!
Alina 


Re: Informal Poll - What system/tool/platform do you use for KM #poll #tools

Arthur Shelley
 

Hi Maureen & forum members,

 

Just a few relevant comments beyond the tools themselves...

I have experimented with a range of tools since 1999 (does anyone remember Plumbtree portal before SharePoint?)

Truth is nothing is perfect, but there are many adequate tool combinations - including some free ones.

One tool fits all requirements is an ideal, but regardless of which you choose many people prefer something else for some actions.

 

So the challenge is getting your people to work in the smallest number of tools as possible to keep as much of your interactions and storage in common places. Often this means rules around where certain content & activities live (like ALL conversations in Slack or Teams and all content in Google drove or SharePoint- with tags). As long as people know where to look and this is reliable it is workable.

 

It comes down to the discipline of the people we serve. If they keep their “homes” tidy & consistent everyone is more productive, informed and less frustrated.

 

A quick word on free tools. They change all the time. The last 20 years has seen a plethora of fun tools that can be very helpful. It is inevitable that they leapfrog each other from time to time - try to stay with a consistent minimal set and beware investing too much in the trendy new tool as it may not be here in 2 years:

Remember Google Wave and many of the wiki tools that are no longer with us…

Remember Yahoo Groups, which served this forum very well for over a decade...

 

Explain these things to you people and why consistency enhances knowledge flows (not JUST storage) and they are more inclined to collaborate to achieve shared benefits. As usual with humans - we are only as good as we behave (together towards common outcomes).

 

Arthur Shelley

Founder, Intelligent Answers

Producer Creative Melbourne

@Metaphorage

+61 413 047 408

 


Re: Yammer 'All Company' Distribution #Yammer

David Graffagna
 

Similar to others who have responded here, our "All Company" distribution on Yammer is open to all, and while there are the occasional non-business postings ito that group they are few and far between. It's a very self-regulating environment for "All Company" postings. Plus my organization is open to, and has many non-business related Yammer groups on a very wide variety of topics and interests ... allowing people to have their non-business-related interactions without the need to address the entire organization. 


Re: Yammer 'All Company' Distribution #Yammer

Jeffrey Dlott
 

Thank you everyone for sharing your experience and insights. My team met today and found this information most helpful although we are still working to obtain consensus. @Nicky - looking forward to sharing your information too. Will likely publish a guideline inspired by what you just shared. 

Best,

Jeff

3101 - 3120 of 9906